Reviews Analyzed
20
We Collect & Analyze Reviews
BlindSaver
Experiences & Reviews
BlindSaver is an online retailer of custom window coverings, offering a range of blinds and shades in multiple materials and control styles. The site supports made-to-measure orders and provides measurement guidance and online ordering for homeowners and professional installers. Consumers researching BlindSaver typically look for information on product fit, installation, pricing, and post-sale support.
Overview & Key Metrics
Positive Sentiment
85%
Latest Review
24d
Overall Rating
4.4
Our Analysis
🎯
Service quality
Most reviewers describe helpful, responsive service and problem resolution; a minority report unhelpful reps and difficulty reaching managers.
Share of mentions
Strong
13%
💰
Value for money
Many customers call pricing competitive and good value; a few warn about restocking fees or high reorder costs after mistakes.
Share of mentions
Strong
11%
⚡
User experience
Users frequently report easy installation, accurate fit and ease of use; a small number experienced delays, color surprises, or fit issues.
Share of mentions
Strong
22%
🔧
Product quality
Most buyers report well-fitting, functional blinds and shades; several reviews note wrong items, poor finishes, or manufacturer defects.
Share of mentions
Strong
20%
📞
Communication
Many reviews praise clear, timely communication and live support; a subset describe missed calls, hangups, or slow managerial responses.
Share of mentions
Strong
13%
⭐
Overall experience
Most reviewers are satisfied and repeat buyers citing replacements and warranty help; some report unresolved disputes and major fulfillment errors.
Share of mentions
Strong
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
We couldn't be more pleased with the…
"We couldn't be more pleased with the Accordia Levolor 9/16" cellular blinds we purchased through Blindsaver. What a bargain! The cordless top-down bot..."
Kay S
Trustpilot
Oct 01, 2025
Featured for: Positive: product, service, value
Crook company, bad customer service, CC dispute filed
"We filed a dispute charge with credit card company today. This is a crook company. Similar additional complaints on bbb. We echoed 2 previous negative..."
t2001
Trustpilot
Oct 01, 2025
Featured for: Detailed negative: communication and service
Great Quality and Customer service from Blindsaver.com
"I have ordered Roller shades from Blind saver and I am extremely satisfied with the purchase. My Order was pushed a couple of days than expected date..."
Sai
Trustpilot
Oct 01, 2025
Featured for: Shows free replacement, competitive pricing
DO NOT USE THIS COMPANY!!!
"DO NOT USE THIS COMPANY!!! I ordered 9 shades from this company. ALL 9 came in the wrong size and/or the wrong shade material. Blindsaver refused to r..."
Jesse Revoal
Trustpilot
Oct 01, 2025
Featured for: Extreme negative: wrong items, refusal
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
M
Matt
trustpilot.com
Oct 01, 2025
Best of the online blind companies
I've purchased from several internet blind companies, comparison shopped a few more, and for my money these guys were the the best. I ordered Levelor...
t
t2001
trustpilot.com
Oct 01, 2025
Crook company, bad customer service, CC dispute filed
We filed a dispute charge with credit card company today. This is a crook company. Similar additional complaints on bbb. We echoed 2 previous negative...
S
Stephanie Carpenter
trustpilot.com
Oct 01, 2025
Excellent customer service when the manufacturer let me down
I purchased the same blinds through both blindsaver and blinds.com. I’ve had consistent problems with the brand of blinds. Blindsaver has gone above a...
D
DT
trustpilot.com
Oct 01, 2025
I order 3 blinds from BlindSaver took a…
I order 3 blinds from BlindSaver took a month to get the blinds. The color I ordered was Oak as I have always used oak color in blinds I really didn't...
A
Aline
trustpilot.com
Oct 01, 2025
I love my new blinds
I love my new blinds. They are easy to use,...
W
Wendy
trustpilot.com
Oct 01, 2025
I am super happy with our Bali faux…
I am super happy with our Bali faux wooden blinds. They...
K
Kay S
trustpilot.com
Oct 01, 2025
We couldn't be more pleased with the…
We couldn't be more pleased with the Accordia Levolor 9/16" cellular blinds we purchased through Blindsaver. What a bargain! The cordless top-down bot...
J
Jesse Revoal
trustpilot.com
Oct 01, 2025
DO NOT USE THIS COMPANY!!!
DO NOT USE THIS COMPANY!!! I ordered 9 shades from this company. ALL 9 came in the wrong size and/or the wrong shade material. Blindsaver refused to r...
C
Chris Wall
trustpilot.com
Oct 01, 2025
good company
good company, helped me fix my order, i would order from them again. i ordered the cheapest cellular blinds they had and they are good quality and act...
S
Sai
trustpilot.com
Oct 01, 2025
Great Quality and Customer service from Blindsaver.com
I have ordered Roller shades from Blind saver and I am extremely satisfied with the purchase. My Order was pushed a couple of days than expected date...
S
Sue Auxter
trustpilot.com
Oct 01, 2025
Great site for vertical blinds!
I researched several vertical blind companies and Blindsaver had the best price. They were easy to work with and it was so nice to have the option to...
D
Doreen
trustpilot.com
Oct 01, 2025
My order arrived timely
My order arrived timely, was a perfect fit, and was easy to...
M
Myra
trustpilot.com
Oct 01, 2025
Excellent customer service
I bought a Levolor blinds last year. This blind was in a guest room which was not used often. After almost a year someone was coming to visit and I tr...
s
shelley
trustpilot.com
Oct 01, 2025
Great value
Great value, easy to install,...
B
Barbara
trustpilot.com
Oct 01, 2025
Fit perfectly and easy to install.
Fit perfectly and...
C
Charles Mullett
trustpilot.com
Oct 01, 2025
Fit perfectly
Fit perfectly, great c...
A
Art
trustpilot.com
Oct 01, 2025
Could have been 5 stars if not for a…
Could have been 5 stars if not for a shipment of the wrong item. Ordered Top-down/Bottom-up cellular shade but received just a regular cell shade. Cus...
A
Annette Purdy
trustpilot.com
Oct 01, 2025
My house if full of blinds from them
My house if full of blinds from them. They are high quality and...
F
Fung
trustpilot.com
Oct 01, 2025
It fit perfectly for my living room!
It fit perfectly for my...
A
ANDY
trustpilot.com
Oct 01, 2025
Great products and even better customer…
Great products and even better customer service. This is where we buy blinds. I have messed up the measurements myself and then had these guys replace...
Conclusion
Across these reviews BlindSaver is often praised for competitive pricing, generally good product fit and quality, and a responsive customer-service track record that includes free reorders for measurement errors. However, several reviewers report serious fulfillment and communication failures: wrong sizes or materials, repeated phone/email fights, and at least one reported credit-card dispute. Examples include customers who received timely free replacements (one >$500) and others asked to pay large sums to correct orders. Prospective buyers should double-check measurements, read the return/restocking policy carefully, and keep documentation of communications. For many reviewers the combination of price and service met expectations, but the documented fulfillment risks suggest taking precautions before ordering.