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We Collect & Analyze Reviews

BudgetPetCare
Experiences & Reviews

BudgetPetCare is an online pet-supplies retailer that sells medications and preventative treatments for dogs and cats. People researching the company typically seek details on pricing, shipping timelines, product authenticity, and customer support. This analysis summarizes verified customer reviews to help consumers evaluate BudgetPetCare’s service, value, and buying experience.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 90%
Latest Review 17d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviewers describe helpful, responsive customer support and vet-advice availability; a small number report unresolved service issues.

Share of mentions
19%
Strong
💰

Value for money

Reviews frequently highlight lower prices, discounts and loyalty perks; many customers emphasize consistent savings on flea/heartworm meds.

Share of mentions
21%
Strong
⚡

User experience

Customers report an easy-to-navigate site, tracked/on-time shipping and auto-order convenience; some mention slow international delivery or account problems.

Share of mentions
18%
Strong
🔧

Product quality

Several reviewers state products match expected brand quality and effectiveness for flea, tick and heartworm treatments.

Share of mentions
6%
Strong
📞

Communication

Many customers praise tracking and staff responsiveness; a minority report unclear delivery timelines, origin notices or broken chat/email channels.

Share of mentions
13%
Strong
⭐

Overall experience

Most reviewers describe repeat buying and satisfaction with price and service; a few report delivery delays or account/service disputes.

Share of mentions
23%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

C
C.Meredith
trustpilot.com Oct 01, 2025

Affordable pet supplies with great customer service

I have been a long-time customer for many years with Budget Pet Care and have been nothing but pleased.. with many things such as, the selec...

D
Dixie
trustpilot.com Oct 01, 2025

I've used Budget Pet Care for several…

I've used Budget Pet Care for several year...

M
Marissa Mendiola
trustpilot.com Oct 01, 2025

Highly Recommend!

I’ve been using Budget Pet Care for a few years now. It’s always a great experience. You...

E
Erin Z
trustpilot.com Oct 01, 2025

Satisfied, Long time customer

I've been using Budget Pet Care for several years for flea/tick preventatives and heartworm meds. I did my research prior to ensure I was still gettin...

J
Jack
trustpilot.com Oct 01, 2025

I have been using BudgetPetCare for…

I have been using BudgetPetCare for several years for flea/heartworm protection for my cats....

L
Lisa Ham
trustpilot.com Oct 01, 2025

Best products for your dogs/cats at the best prices!

I have been using BudgetPetCare for my dogs & cats heartworm/flea & tick prevention for many years now. Their treatment prices are the best, no Rx fro...

R
Richard Leal
trustpilot.com Oct 01, 2025

Had a great experience with this…

Had a great experience with this company. I Orderes Simparica Trio from them at very competitive pricing and everything arrived as promised....

O
OMRA M
trustpilot.com Oct 01, 2025

I am very disappointed with this…

I am very disappointed with this company. They do not inform customers in advance that orders are shipped from China, which results in very long deliv...

S
Susan Carroll
trustpilot.com Oct 01, 2025

Great Company

I've been using these guys for a few years now. Their cust...

t
tony
trustpilot.com Oct 01, 2025

Have been getting heartguard and…

Have been getting heartguard and frontline for my dogs for 3 years no...

K
Kelli
trustpilot.com Oct 01, 2025

BudgetPetCare is a great company!

BudgetPetCare is a great company! Their website is easy to navigate and they always have deals and coupons available. They ship pro...

A
Alyssa D-W
trustpilot.com Oct 01, 2025

Great Products and Prices

I love that I can get my 2 small dogs' flea/tick/worm meds for FAR less than at my vet - without a prescription! The meds are identical to those sold...

V
Vicki
trustpilot.com Oct 01, 2025

I am so happy with this company

I am so happy with this company. I have 4 dogs and fleas had overtaken my dogs at one point and to take all 4 to the vet would’ve b...

S
Sustaita, Juan Hernandez
trustpilot.com Oct 01, 2025

Easy to navigate and to find needed…

Easy to navigate and to find needed items. Or...

E
Ed
trustpilot.com Oct 01, 2025

Customer service sucks

1st order went fine. But I had apparently opened 2 accounts. Not sure how that happened but received double order and I paid and save the products. BU...

R
Robert
trustpilot.com Oct 01, 2025

High Quality, Great Prices

I've been a customer of BudgetPetCare for more than a year. Their quality and pricing are always great. They've gained my t...

A
Angel Shamblin
trustpilot.com Oct 01, 2025

I always buy my cats revolution plus…

I always buy my cats revolution plus for large cats through budgetpetcare.com Because I have found them to have the best prices and they offer special...

P
PETER
trustpilot.com Oct 01, 2025

Their loyalty program is the best...

Their loyalty program is the best in the business. Not only do they have very competitive p...

F
Frances Sullivan
trustpilot.com Oct 01, 2025

I have been ordering from Budget Pet…

I have been ordering from Budget Pet Care for over 25 years yes I have had a wonderful experience and I also share with my family, friends and custome...

Y
YING ANDERSON
trustpilot.com Oct 01, 2025

Great website to purchase pet items

I have continued purchase products for my dogs for many years at busgetpetcare, it's a...

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Conclusion

Customer reviews for BudgetPetCare show a strong pattern of value and repeat use: many reviewers cite lower prices, loyalty perks and long-term purchases of flea/heartworm medications. Product effectiveness and reliable orders are repeatedly mentioned by satisfied customers, and several note convenient features like auto-ordering. However, a minority of reviews report significant issues: one reviewer said orders shipped from China caused long delays, and another described unresolved account and auto-order credit problems and broken chat/email responses. If fast, transparent shipping and account controls are a priority, check shipping origin and auto-order settings before ordering; if low cost and recurring medication supply are the main priorities, many reviewers report positive experiences.