Reviews Analyzed
21
We Collect & Analyze Reviews
Budget Pet World
Experiences & Reviews
Budget Pet World is an online retailer of pet medications and supplies that ships internationally. Consumers researching the company typically look for pricing versus veterinary sources, shipping origin and transit times, prescription requirements, and customer service handling. When comparing sellers, verify product registration, import rules for your country, and the merchant's contact and return policies before ordering.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
15d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Some customers praise prompt, friendly support and refunds; others report unprocessed orders, substitutions and delivery delays that required follow-ups.
Share of mentions
Mixed
15%
💰
Value for money
Many reviewers highlight substantially lower prices than vets or local pharmacies, and repeat buyers cite significant savings on routine parasite medications.
Share of mentions
Strong
17%
⚡
User experience
Frequent comments note straightforward ordering, international tracking and reasonable delivery times; a few users expect slower shipping but accept it for lower cost.
Share of mentions
Strong
20%
🔧
Product quality
Most buyers report receiving genuine, effective medicines with proper seals; isolated reports mention wrong items shipped or products near expiry.
Share of mentions
Strong
11%
📞
Communication
Customers describe responsive, helpful agents and tracking updates, while others call out unclear HQ details and inconsistent declared shipping origins.
Share of mentions
Mixed
13%
⭐
Overall experience
A majority of reviewers describe repeat purchases, reliable fulfillment and cost savings; a minority report serious fulfillment or billing problems.
Share of mentions
Strong
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Stay Away from BudgetPetWorld
"On June 10 2024, I ordered from BudgetPetWorld Drontal Plus For Large Dogs 35kg (77lbs) 4 Tablets for $35.78. I also ordered Drontal Tasty Bone For La..."
Kat D
Trustpilot
Oct 01, 2025
Featured for: detailed wrong-item and expiry complaint
Another screwed customer!
"Another screwed customer!! I will not pay the bs shipping fee or pa..."
Syble Knife
Trustpilot
Oct 01, 2025
Featured for: payment and shipping-fee dispute
No Prescription Required/ Great Prices/ Genuine Article Real
"I've been shopping with Budget PetWorld for over 3 years. The experience each time has been a total pleasure. The items ordered are sent by Royal Mail..."
Honest One
Trustpilot
Oct 01, 2025
Featured for: long-term positive, explains authenticity
10 Years of great service and great products Thank You Budget Pet World
"I have used Budget Pet World for about 10 years . I rescue animals and Budget Pet World is the only way I can afford to keep the meds and suppli..."
Ronald Huggins
Trustpilot
Oct 01, 2025
Featured for: longtime customer saving on meds
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
B
Brett Post
trustpilot.com
Oct 01, 2025
I have ordered Bravecto 2 years in a…
I have ordered Bravecto 2 years in a row now. Half t...
S
Syble Knife
trustpilot.com
Oct 01, 2025
Another screwed customer!
Another screwed customer!! I will not pay the bs shipping fee or pa...
K
Kat D
trustpilot.com
Oct 01, 2025
Stay Away from BudgetPetWorld
On June 10 2024, I ordered from BudgetPetWorld Drontal Plus For Large Dogs 35kg (77lbs) 4 Tablets for $35.78. I also ordered Drontal Tasty Bone For La...
D
Dawn Grantham Warren
trustpilot.com
Oct 01, 2025
My package shipped from Singapore
My package shipped from...
J
Jeff C
trustpilot.com
Oct 01, 2025
Good Product for a Great Budget Price
I received my Heartgard order today and everything seems fine. The cost (at around 60% of current market prices) is great for people on a budget. My o...
L
LadyBird
trustpilot.com
Oct 01, 2025
Trustworthy and good prices
I've been ordering from these guys for a while now in order to get Revolution heartworm, flea, and tick treatment without having to pay overpriced vet...
H
Honest One
trustpilot.com
Oct 01, 2025
No Prescription Required/ Great Prices/ Genuine Article Real
I've been shopping with Budget PetWorld for over 3 years. The experience each time has been a total pleasure. The items ordered are sent by Royal Mail...
M
Missi Blooms
trustpilot.com
Oct 01, 2025
Budget Pet World is 5 stars from Anne-Marie
Budget Pet World is 5 stars for me. I've been their loyal customer for many years and can attest that you get the best product for the least amount. I...
J
J.
trustpilot.com
Oct 01, 2025
Questionable selling policy
I was considering purchasing from Budget Pet World's site, as the prices are lower than others I've found for Simparica Trio. However, while I was cre...
D
Donna Hegedus
trustpilot.com
Oct 01, 2025
Long time customer
Long time customer. Great pric...
D
Dan Weiss
trustpilot.com
Oct 01, 2025
Great prices
Great prices, fast delivery. This is...
M
ME Kohlhepp
trustpilot.com
Oct 01, 2025
BudgetPetWorld is an awesome site
BudgetPetWorld is an awesome site. We have repeatedly bought Simparica Trio for our dogs there. No prescription needed! Sh...
E
Ed Joyce
trustpilot.com
Oct 01, 2025
I live in Florida
I live in Florida, USA and I have found that Budget Pet World is the best pr...
N
N Taylor
trustpilot.com
Oct 01, 2025
I'm glad I found Budgetpetworld
I'm glad I found Budgetpetworld. Because of the quality,pricing and...
D
Dr F
trustpilot.com
Oct 01, 2025
Great repeated experience
Great repeated experience, prices are fair - no greedy ripoff, customer service is very friendly, accommodating, clear, and knowledgeable. Had the ple...
S
Samuel
trustpilot.com
Oct 01, 2025
Service and communication is great
I am very pleased with the deworming product I get from Budget Pet World. I cannot find it anywhere else. The package arriv...
R
Ronald Huggins
trustpilot.com
Oct 01, 2025
10 Years of great service and great products Thank You Budget Pet World
I have used Budget Pet World for about 10 years . I rescue animals and Budget Pet World is the only way I can afford to keep the meds and suppli...
L
Lucy Perotti
trustpilot.com
Oct 01, 2025
Valuable service for pet care products!
I have been using budgetpetworld for some time now and am very satisfied with their products and service…considering that it is an inter...
R
Ru
trustpilot.com
Oct 01, 2025
Frontline plus . A +
I ordered Frontline plus .. arrived ahead of time . Discr...
K
Kathryn Lewis
trustpilot.com
Oct 01, 2025
Great service
I have used Budget Pet World for several years because...
Conclusion
Reviewers most often cite Budget Pet World as a lower-cost source for pet medications, with many long-term customers reporting genuine products and repeat orders. Multiple reviews note helpful customer service actions such as refunds or replacements when shipments were lost. However, several customers flagged inconsistent shipping origins (examples: packages arriving from Singapore or Mauritius), occasional unprocessed or delayed orders, and at least one instance of a wrong product or short expiry. Prospective buyers should weigh potential savings against these reported fulfillment and transparency issues, check tracking closely, and confirm regulatory or prescription requirements for their country before purchasing.