Reviews Analyzed
13
We Collect & Analyze Reviews
Eyedictive
Experiences & Reviews
Eyedictive is an online eyewear retailer that sells sunglasses and related accessories through a web storefront. Consumers searching for information about the company typically look for product selection, pricing, return policies, and contact options. When researching Eyedictive, check official product pages, published return and warranty terms, and available contact methods to verify fit with your purchase needs.
Overview & Key Metrics
Positive Sentiment
38%
Latest Review
12d
Overall Rating
2.4
Our Analysis
🎯
Service quality
Many reviewers report unresponsive, email‑only support and refusals to repair or refund; a minority report helpful or quick service.
Share of mentions
Weak
24%
💰
Value for money
Some customers praise low prices and selection, while others cite non‑reimbursed return shipping, perceived inflated list prices, or poor value.
Share of mentions
Weak
14%
⚡
User experience
A small number of buyers describe the website and order process as quick and easy; only a few reviews explicitly mention UX.
Share of mentions
Mixed
5%
🔧
Product quality
Multiple reports of product failures, loose parts, and alleged counterfeit items contrast with some buyers who received acceptable, inexpensive sunglasses.
Share of mentions
Weak
14%
📞
Communication
Frequent complaints about tracking inconsistencies, delivery-not-delivered disputes, and lack of phone contact; a small number report fast shipping.
Share of mentions
Weak
14%
⭐
Overall experience
Overall impressions are mixed but lean negative: several positive single purchases exist, but more reviews recount delivery, product, or support problems.
Share of mentions
Weak
29%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 13 verified reviews (November 2021 – October 2025).
Aviator
"My experience with Eyedictive has been nothing but positive. I was looking for a pair of aviator sunglasses and a friend told me about this site and I'm so glad he did! I love the selection. I checked out the site, and found it very easy to use and navigate. They had a large selection of many different styles at many different price points. I am so happy I stumbled upon this website. The price is more than fair, shipping was extremely fast, and the product itself is perfect! I'll definitely be checking out this site again next time I need a new pair of shades. Five stars all the way."
Edward Crawford
Collected.reviews
Nov 16, 2021
Featured for: Positive purchase, fast shipping
Stay far away from this Eyedictive
"Been waiting for 3 weeks for my sunglasses to arrive. Absolutely horrible tracking service through USPS absolutely horrible custom..."
Ricky Brand
Trustpilot
Oct 01, 2025
Featured for: Delayed delivery, poor tracking
CAUTION
"If possible, I would give this company LESS THAN 1 STAR!!! Proceed with caution, as my glasses fell apart, and I received no satisfaction from this co..."
Bill
Trustpilot
Oct 01, 2025
Featured for: Alleges knockoffs, product failure
They offer good sunglasses cheap AF
"They offer good sunglasses cheap AF. I have ordered many times from them now, only once was a product damaged and it was a free return per their polic..."
Jake
Trustpilot
Oct 01, 2025
Featured for: Repeat buyer, positive value claim
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 13 reviews
All Customer Reviews
Sources: Trustpilot (12) · Collected.reviews (1) · Quotes shortened · As of: October 2025
V
Vadim Meleshuk
trustpilot.com
Oct 01, 2025
Did I get lucky?
I see that the average feedback is prett...
N
Ned Ryerson
trustpilot.com
Oct 01, 2025
I had great service with them
...
r
ray oda
trustpilot.com
Oct 01, 2025
Company said order was delivered but I…
Company said order was delivered but I never received it. Because I live in a small condominium they asked me to check with my neighbors which I did a...
R
Ricky Brand
trustpilot.com
Oct 01, 2025
Stay far away from this Eyedictive
Been waiting for 3 weeks for my sunglasses to arrive. Absolutely horrible tracking service through USPS absolutely horrible custom...
A
Andy Surtes
trustpilot.com
Oct 01, 2025
The major red flag is no phone contact
The major red flag is no phone contact. This means chinese drop shipper at best, Never received the glasses, delayed song and dance via email...
T
Thomas video a
trustpilot.com
Oct 01, 2025
Poor customer servcie
I bought a pair of sunglasses from them. It lost screws about 1 month of light use. The customer service r...
B
Bill
trustpilot.com
Oct 01, 2025
CAUTION
If possible, I would give this company LESS THAN 1 STAR!!! Proceed with caution, as my glasses fell apart, and I received no satisfaction from this co...
J
Jake
trustpilot.com
Oct 01, 2025
They offer good sunglasses cheap AF
They offer good sunglasses cheap AF. I have ordered many times from them now, only once was a product damaged and it was a free return per their polic...
R
Rambrahmam Chirumamilla
trustpilot.com
Oct 01, 2025
I bought shades for around $40 but…
I bought shades for around $40 but those bigger for me and returned it. I didn’t use it for more than 1 min. I returned it via USPS and sent the shipp...
I
Igor Ly
trustpilot.com
Oct 01, 2025
Received a pair of Polaroid Polarized…
Received a pair of Polaroid Polarized Ruthenium/Havana Aviator sunglasses within the past year and few days ago one of the lenses came out of the fram...
D
Don Kaufman
trustpilot.com
Oct 01, 2025
Bootleg products
I think they ship me some bootleg products and when I sent them an email they would...
P
Peter
trustpilot.com
Oct 01, 2025
Quick and painless order process
Quick and painless order process. I will...
E
Edward Crawford
Collected.reviews
Nov 16, 2021
Aviator
My experience with Eyedictive has been nothing but positive. I was looking for a pair of aviator sunglasses and a friend told me about this site and I'm so glad he did! I love the selection. I checked out the site, and found it very easy to use and navigate. They had a large selection of many different styles at many different price points. I am so happy I stumbled upon this website. The price is more than fair, shipping was extremely fast, and the product itself is perfect! I'll definitely be checking out this site again next time I need a new pair of shades. Five stars all the way.
Conclusion
Reviewers present a mixed picture of Eyedictive. Several customers report easy ordering, fast shipping, and low prices, while many others report delivery issues, unresponsive email‑only customer service, product defects, or suspected counterfeits. Before purchasing, read the store’s return and warranty terms carefully, confirm available contact methods, and keep documentation of payments and order tracking. Using a payment method with buyer protection (for example PayPal or a credit card) and inspecting received items for brand markings can help reduce risk based on recurring review issues.