Reviews Analyzed
1
We Collect & Analyze Reviews
Gold & Grove
Experiences & Reviews
Gold & Grove is a consumer skincare brand that offers facial care products aimed at users seeking gentle formulations. Shoppers researching Gold & Grove commonly evaluate product effectiveness for sensitive skin, customer service responsiveness, and shipping reliability when comparing skincare options online.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1429d
Overall Rating
4.3
Our Analysis
🎯
Service quality
A single reviewer described company staff as supportive throughout inquiry, ordering and delivery, noting timely responses and helpful personnel during the purchase.
Share of mentions
Mixed
25%
💰
Value for money
No reviews in this set commented on price or perceived value, so there is no reviewer evidence to assess Gold & Grove's value for money.
Share of mentions
Mixed
0%
⚡
User experience
Reviewers did not reference website, app, or packaging usability; there is no direct feedback here on online ordering flow or user interface experience.
Share of mentions
Mixed
0%
🔧
Product quality
The reviewer reported the facial scrub worked well for sensitive skin and produced a noticeable transformation, indicating a positive outcome from product use.
Share of mentions
Mixed
25%
📞
Communication
The review specifically mentions timely responses to inquiries and smooth interactions with staff, and notes prompt delivery without back-and-forth.
Share of mentions
Mixed
25%
⭐
Overall experience
The lone review reflects a positive end-to-end experience—effective product, helpful staff and prompt delivery—but the sample size is very small.
Share of mentions
Mixed
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Facial Scrub
"I really loved the facial scrub from Gold & Grove. It is perfect for my sensitive skin, and from the time I began using it, I have realized a tremendous transformation. Not only is the scrub great but also the company staff too. From making an inquiry, placing my order to delivery, the personnel were supportive and responded in a timely manner. The delivery was prompt and there I had already started using the face scrub without a back and forth pull with the staff. I would recommend that you go for Gold & Grove scrub to witness the same transformation!"
Rachel
Collected.reviews
Nov 22, 2021
Featured for: positive overall experience
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
R
Rachel
Collected.reviews
Nov 22, 2021
Facial Scrub
I really loved the facial scrub from Gold & Grove. It is perfect for my sensitive skin, and from the time I began using it, I have realized a tremendous transformation. Not only is the scrub great but also the company staff too. From making an inquiry, placing my order to delivery, the personnel were supportive and responded in a timely manner. The delivery was prompt and there I had already started using the face scrub without a back and forth pull with the staff. I would recommend that you go for Gold & Grove scrub to witness the same transformation!
Conclusion
Available reviews are limited. The single reviewer praised a facial scrub for sensitive skin, described a clear improvement after use, and reported supportive, timely staff interactions plus prompt delivery. Those points suggest strengths in product suitability for sensitive skin and customer communication for this purchase, but they come from one review only. Consumers should look for additional reviews, check ingredient lists and perform a patch test for sensitive skin before buying, and contact customer service with specific questions about shipping or formulations.