Reviews Analyzed
22
We Collect & Analyze Reviews
Goldia
Experiences & Reviews
Goldia is presented as an online jewelry retailer offering diamond, gold and silver jewelry, including engagement rings, earrings, charms and wedding bands. The brand is frequently described as operating an e-commerce storefront with a broad selection and some custom-design options. Consumers searching reviews about Goldia commonly look for product quality, pricing, delivery and customer-service reliability.
Overview & Key Metrics
Positive Sentiment
55%
Latest Review
20d
Overall Rating
3.2
Our Analysis
🎯
Service quality
Mixed reports: several reviewers praised quick, helpful service, while others described long delays and unresponsive or dismissive support.
Share of mentions
Mixed
17%
💰
Value for money
Most reviewers described competitive prices and good value; a minority questioned material authenticity or felt refunds were inadequate.
Share of mentions
Strong
13%
⚡
User experience
Few reviews discussed the website/ordering: some found product options clear and easy to navigate; others wanted clearer shipping or overnight info.
Share of mentions
Mixed
4%
🔧
Product quality
Product feedback is split: many buyers said items matched photos and were attractive; several reported bent pieces, fallen stones, or flimsy construction.
Share of mentions
Mixed
24%
📞
Communication
Frequent complaints about communication: missing tracking emails, slow or no replies to inquiries, and short warranty responses from support.
Share of mentions
Weak
16%
⭐
Overall experience
Overall impressions are mixed: satisfied buyers emphasize selection and price, while dissatisfied buyers report quality issues and poor post‑sale handling.
Share of mentions
Mixed
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (December 2021 – October 2025).
Diamond Earrings
" I ordered diamond earrings from Goldia.com L.L.C. and the quality of the product was amazing. They were so beautiful for the price I got them. However, the site has poor customer service that would make customers never wish to come back. First, my order was delayed and no tracking information was sent to my email. So, I called them but my call was not being answered. I believe that it is still unclear what is the problem with their courier company. A day later, I noticed that the diamond earrings were posted on my doorstep by my regular mailman, which does not make sense at all! Then again, no email information about the package being delivered or any tracking number was sent to me. I called them again but this time my call was not being answered, so I did email them for the third time and got no answer yet. I think it is safe to say that Goldia.com L.L.C.'s customer service sucks.
"
Teresa
Collected.reviews
Dec 16, 2021
Featured for: Product praised; service criticized
I wish I read reviews before I…
"I wish I read reviews before I purchased. Please for the love of god do not buy anything from this place. I ordered a 2tcw rose gold tennis bracelet a..."
M C
Trustpilot
Oct 01, 2025
Featured for: Strong negative on product quality
Best online jeweler that fits your preference and budget
"When I began the journey of searching for a diamond ring for my wife as an anniversary gift, I visited several online stores, but none of them felt ri..."
Ted Willderberg
Trustpilot
Oct 01, 2025
Featured for: Detailed positive service experience
Reduced costs for exquisite jewelry
"Reduced costs for exquisite jewelry! found the perfect diamond engagemen..."
Raquel Gregg
Trustpilot
Oct 01, 2025
Featured for: Positive on selection and service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 22 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (2) · Quotes shortened · As of: October 2025
N
Nerys
trustpilot.com
Oct 01, 2025
Very disappointing from start to…
Very disappointing from start to finish. My order took ages! And when it did arrive one of the earrings wouldn't clip into the bracket. I emailed them...
D
Darren Southern
trustpilot.com
Oct 01, 2025
I purchased a piece of jewellery from
I purchased a piece of jewellery from these people. The piece arrived after a long time of waiting, to my disappointment it was very small looked noth...
K
Kemal Ugur
trustpilot.com
Oct 01, 2025
Perfect 14k gold love knot diamond earrings
Goldia offered many options and I found the perfect gift through this website. The earrings I purchased came quickly and they were even more beautiful...
M
Mattie Lin
trustpilot.com
Oct 01, 2025
If you're looking for reasonably…
If you're looking for reasonably priced, high-quality jewelry, this internet discount store is the place to go. They h...
S
Shane Jones
trustpilot.com
Oct 01, 2025
A great internet discount store for all…
A great internet discount store for all of your jewelry needs! The diamond engagement rings are gorgeous, and the...
A
Ashley Allen
trustpilot.com
Oct 01, 2025
A great place to buy jewelry at a…
A great place to buy jewelry at a bargain online. The gold and s...
R
Raquel Gregg
trustpilot.com
Oct 01, 2025
Reduced costs for exquisite jewelry
Reduced costs for exquisite jewelry! found the perfect diamond engagemen...
W
Werner Adendorff
trustpilot.com
Oct 01, 2025
Poor quality and terrible customer service
I purchased an item from Goldia.com and when I received it and opened the jewelry box that was undamaged I found the gold pendant was damaged. It was...
L
Lion Krause
trustpilot.com
Oct 01, 2025
Beautiful diamond engagement rings
Beautiful diamond engagement rings and a large selection of fine and fashion jewelry are available at this online bargain store. The wedd...
H
Hazeleyanna Dolphin
trustpilot.com
Oct 01, 2025
Wedding ring... A joke
A wedding ring was brought in March arrived in April wedding day 1sy November ring never been worn until that day it was checked and all fine... A wee...
W
Wendy Collins
trustpilot.com
Oct 01, 2025
WAS about to buy something from this…
WAS about to buy something from this site....thank goodness I look...
K
Kemal Ugur
trustpilot.com
Oct 01, 2025
Goldia provided me with exactly what I…
Goldia provided me with exactly what I needed as birthday gift for my mother. There were plenty of options and the customer service was excellent. I e...
T
Ted Willderberg
trustpilot.com
Oct 01, 2025
Best online jeweler that fits your preference and budget
When I began the journey of searching for a diamond ring for my wife as an anniversary gift, I visited several online stores, but none of them felt ri...
L
Lalisa Puti
trustpilot.com
Oct 01, 2025
I found this ring at an unbeatable…
I found this ring at an unbeatable price compared to other retailers. I contacted several companies about faster sizing options, and the quality is fa...
m
mike saboundji
trustpilot.com
Oct 01, 2025
good website nice products
...
R
Rachel Baber
trustpilot.com
Oct 01, 2025
I wish I could select a lower star than…
I wish I could select a lower star than 1! Got a ring for my daughter for for 18th birthday, white gold and garland stone, it took forever to arrive a...
M
M C
trustpilot.com
Oct 01, 2025
I wish I read reviews before I…
I wish I read reviews before I purchased. Please for the love of god do not buy anything from this place. I ordered a 2tcw rose gold tennis bracelet a...
A
Autumn Doughton
trustpilot.com
Oct 01, 2025
Horrible experience
Horrible experience. First, the order took teice as ling as the time I was given when I ordered. Then the ring arrived and things became worse. I orde...
S
Sheila Royer
trustpilot.com
Oct 01, 2025
Beautiful ring at a great price
Beautiful ring at a great pr...
K
Kerry-Anne
trustpilot.com
Oct 01, 2025
Appalling customer service
Appalling customer service, low quality...
Conclusion
Reviews for Goldia show consistent praise for selection and competitive pricing from multiple buyers, with several reviewers noting attractive products and value. However, an important pattern in the reviews is inconsistent post‑purchase experience: multiple customers reported late deliveries, missing tracking information, damaged items, or stones falling out (for example tp_66e092, tp_66cdae). Communication quality is frequently cited as a problem—some buyers received quick, helpful responses while others received no reply or terse warranty statements. Prospective buyers should weigh the positive comments about selection and price against the reported risks with shipping, repairs and returns; document orders and confirm return/warranty terms before purchasing.