Angara
Experiences & Reviews
Angara is an online jewelry retailer focused on gemstone and fine jewelry, offering rings, earrings, pendants and bracelets through its website. Consumers researching Angara commonly evaluate product quality (stones and settings), the ordering and website experience, customer service responsiveness, and return/shipping policies.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers report helpful, personalized customer service, quick issue resolution and allocated personal representatives.
Value for money
Some buyers found budget-friendly options; a few warn about hidden costs such as return shipping and sizing surprises.
User experience
Most reviewers describe the website and checkout as easy and seamless; a minority note navigation or sizing-information issues.
Product quality
Customers frequently praise stone quality, design and packaging; a small number report sizing or presentation discrepancies.
Communication
Reviews commonly cite prompt, informative responses, helpful chat and follow-up; isolated complaints relate to disclosure/returns.
Overall experience
Overall impressions are largely positive with repeat buyers and satisfied recipients; occasional problems center on returns or sizing.
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Data Collection
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AI Analysis
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Featured Customer Experiences
Representative examples from 21 verified reviews (October 2021 โ October 2025).
Great customer service
"I ordered a pink sapphire and diamond pendant for my partner's 75th birthday. Although the stated delivery date was before then I needed to be sure it..."
Sizing was off, quality was good
"Giving three stars because yes the product is nice, but what they don't tell you ANYWHERE on the site is that the products come from Asia - Thailand s..."
Good website exudes quality!
"Instant and good chat. Excellent pages for each individual product. Easy to navigate the website, which e..."
Stud Earrings
"Bought a pair of stud earrings for my fiancรฉe and she loves them so much. She won't take them out. The earrings were delivered promptly and the packaging that they arrived in was also very elegant. We were very pleased with the purchase since it exceeded our expectations. The stones were of high quality and great design. The customer service were very helpful and informative. They advised me of the products I was purchasing and responded to my emails very quickly. Long review, short; my whole experience with the Angara was great! Well done Angara.com! You're the best! I'll be your come-back customer."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: External Source (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Wedding Anniversary Gift
Easy to find what I was...
Great Gift
Good, but I had some difficulty findin...
Rose is a treasure
Rose is a treasure, and did a wonderful job with...
Great customer service
I ordered a pink sapphire and diamond pendant for my partner's 75th birthday. Although the stated delivery date was before then I needed to be sure it...
Found a pair of earrings in my budget
Found a pair of earrings...
Good website exudes quality!
Instant and good chat. Excellent pages for each individual product. Easy to navigate the website, which e...
Looking good so far!
...
I look forward to the ring I thank youโฆ
I look forward to the ring I thank y...
easy site to find what you need and toโฆ
easy site to find what you...
great website
...
very good experience
very good experience, its my second...
Seamless experience.
...
Clear set out and clear pricing
Nicely set out with optoins fiarly clearly shown. Pricing levels clear so limited surprises. Som...
Outstanding customer service from Chloe
The design process was clear, informative and easy to follow. However, the best part was the customer service I received from Chloe. I had a number of...
Excellent company
Excellent company....
The customer service was great
The customer service was great, we had some issues with the items received. But they did not hesitate to close the issue to full satisfac...
Rose gold tennis bracelet
What an amazing company! I had never heard of them so was a little nervous purchasing something at a high value, but I had no need to worry. I bought...
Sizing was off, quality was good
Giving three stars because yes the product is nice, but what they don't tell you ANYWHERE on the site is that the products come from Asia - Thailand s...
THE OVER ALL SPEED AND EASE WAS GOOVERAL VERY GOODOD
THE OVER ALL SPEED...
Easy to select the product you want
Easy to select the product you...
Conclusion
Reviews indicate Angara generally receives positive feedback for customer service, website usability and product presentation. Multiple customers highlight responsive, personalized service and on-time delivery; some reviews name staff who resolved issues. Product quality is often described positively for stones and design, though a few buyers report sizing discrepancies or unclear item presentation. A small subset of reviews warns about return shipping costs and disclosure of product origin, which can affect perceived value. Prospective buyers should weigh praised service and product quality against the occasional sizing/returns concern and check return details before purchase.