Reviewers often point to fast shipping, responsive customer service, and careful detailing on gold and diamond pieces. Many describe quick solutions such as replacements, refunds, or expedited shipments. A smaller group reports product problems, including incorrect stones and metal purity below expectations. One review describes an out-of-stock delay that led to extra costs for the customer.
Examples from available reviews (Oct 2021 – Feb 2026).
Quick responses, free fast shipping, and high-quality products met expectations.
“Free shipping is great. It arrived a day early.”
Item was under karat and company would not address the issue.
“mine came under karat unfortunately.”
Order delayed, item out of stock, and customer incurred extra costs.
“the piece was not even in stock in the ordered size.”
Diamond cross necklace exceeded expectations; craftsmanship and service excellent.
“The quality craftsmanship of the cross is exquisite”
Several reviews describe staff fixing order mistakes and sending replacements quickly. Customers also mention refunds, honored discounts, and faster shipping when issues come up. One review reports an out-of-stock delay that added expense for the customer.
Multiple reviewers say the pricing feels fair for the quality they received. A few highlight good value for custom or handcrafted work. One negative comment points to extra costs connected to a stock problem.
Customers describe easy online browsing and attentive, personalized help on custom orders. Many mention quick delivery and simple returns or exchanges. A minority say inventory or fulfillment issues affected the buying process.
Many reviews praise the workmanship, especially on gold crosses and diamond pieces. Some cite uneven details, including incorrect accent stones and at least one claim of under-karat metal. Praise dominates overall, but several reviews still flag quality inconsistencies.
Many reviewers mention near-instant chat or email replies and steady updates during the order process. Several call out specific staff for helpful guidance that stays within budget. A small number point to slower fulfillment tied to inventory, not poor communication.
Most reviews describe a smooth experience from service and shipping to product quality. A few contrast that with unresolved quality concerns or fulfillment delays. Overall feedback is strongly positive, with a handful of notable complaints.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · bbb.org (7) · Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Quick responses, free fast shipping, and high-quality products met expectations.
“Free shipping is great. It arrived a day early.”
Item was under karat and company would not address the issue.
“mine came under karat unfortunately.”
They honored a missed 10% discount and refunded it.
“they still honored it and refunded my 10% .”
Online selection and helpful support made buying a 14k cross easy.
“shipping was fast, cross was all I hoped for”
Fast free shipping, quick chat responses, and high product quality.
“Shipping was very fast and free!”
They made and delivered a replacement wedding ring within a week.
“had in made and delivered to me in less than a week!”
They replaced a blemished 18 gold cross necklace with a new one.
“And they mailed me a new one.”
Multiple orders had incorrect stones and inconsistent metal quality.
“the accent stones were the wrong size.”
Diamond cross necklace exceeded expectations; craftsmanship and service excellent.
“The quality craftsmanship of the cross is exquisite”
They corrected an incorrect chain size and expedited shipping promptly.
“they quickly replied and expedited shipping for the correct chain.”
Staff accommodated requests and provided professional, customer-focused craftsmanship.
“They are very professional and put customer service first”
They delivered skilled craftsmanship and communicated throughout the purchase.
“They are extremely skilled artisans and they communicated with me throughout my purchase”
Questions were answered quickly and service was fantastic.
“Fantastic Customer Service! Any questions I had, were answered quickly.”
Purchased items were consistently top quality, with excellent personal attention.
“The items I have purchased have always been top quality.”
They provided quick, helpful personalized service and special delivery.
“Working with Apples of Gold is the pinnacle of what online shopping should be:”
Mr. Yaghtin was helpful and worked within my budget for a pendant.
“Mr Yaghtin was extremely helpful and kind.”
Exceptional customer service and high-quality solid gold crucifix exceeded expectations.
“the customer service and attention to detail is top notch.”
Owner searched extensively and went above and beyond to find desired item.
“Went above and beyond my expectations!”
They found a perfect replacement gold piece with great price and service.
“My boyfriend was elated, and it fit the gold chain perfectly.”
Product quality, professional service, and shipping were all great.
“great product-very professional service and shipping.”
They responded almost instantaneously and provided excellent customer communication.
“The response was almost instantaneous!”
Custom ring quality was amazing and they provided great service.
“Quality is amazing.”
Pleased with product quality, pricing, and excellent customer service.
“I am very pleased with the quality and pricing of the product.”
Customer service was attentive and responsive during an international custom order.
“Apples of Gold customer service has been very attentive and responsive”
Order delayed, item out of stock, and customer incurred extra costs.
“the piece was not even in stock in the ordered size.”
Consistently amazing quality and exceptional customer service on multiple purchases.
“Amazing quality! I just ordered my 3rd and 4th piece from Apples of Gold.”
Long-time customer praises easy contact, easy returns, and trustworthiness.
“Been shopping with them for many years. Easy to contact, easy returns.”
Purchased wedding ring and necklace and found the products wonderful.
“The products have been wonderful as well.”
I highly recommend Apples of Gold for the exclusive collection of great designs they sell. I bought two Heart pendants ( 14k gold filigree heart pendant &14k white gold 2 hearts connected diamond pendant) for my girlfriend this year and the designs are really unique. Additionally, I loved the quality and the texture of the jewelry, which was according to my gf's taste. Customer service always goes above and beyond expectations. The shipping was fast and painless. There is no other go-to jewelry shop other than Apples of Gold! Trustworthy. Great prices. Beautiful jewelry. Highest recommendation. Thanks again for the wonderful experience!
Bernard.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Apples of Gold is an online jewelry retailer focused on religious, faith-based pieces such as crosses, crucifixes, pendants, rings, and necklaces. The store lists items in metals including gold and silver and offers custom design and resizing. Product pages spell out details like metal karat and gemstone specs, along with ordering and shipping choices. Customers can reach the company for order questions, custom requests, and international shipping arrangements.