Reviews Analyzed
10
We Collect & Analyze Reviews
Inlovearts
Experiences & Reviews
Inlovearts is an online retailer focusing on craft and hobby supplies, commonly offering items used in paper crafting and related projects. The company operates an e-commerce storefront with product listings, online ordering and international shipping options. Consumers researching Inlovearts often seek information on product quality, shipping reliability, and customer support practices.
Overview & Key Metrics
Positive Sentiment
40%
Latest Review
29d
Overall Rating
2.6
Our Analysis
🎯
Service quality
Many reviewers report late or missing deliveries and ongoing refund problems; a smaller group describes helpful, attentive staff and successful resolution of returns.
Share of mentions
Weak
26%
💰
Value for money
A small subset of reviewers report reasonable prices and good value for dies, folders and papers; this positive view comes mainly from repeat customers.
Share of mentions
Mixed
6%
⚡
User experience
None of the reviews specifically discuss website or app usability, so there is insufficient evidence to assess the online ordering interface or checkout flow.
Share of mentions
Mixed
0%
🔧
Product quality
Several customers praise die quality and usability, while others report missing items or poor-quality pieces that required returns or refunds.
Share of mentions
Mixed
20%
📞
Communication
Multiple reviews cite lack of response to email inquiries and support requests; other reviewers note clear shipping updates and tracking messages.
Share of mentions
Weak
20%
⭐
Overall experience
Experiences are polarized: numerous complaints about missing orders and refunds contrast with repeat buyers who report on-time delivery and satisfactory items.
Share of mentions
Weak
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 10 verified reviews (December 2021 – October 2025).
5D Diamond printing
"The best possible customer service!
It was my experience that the Inlovearts firm was really attentive.
It was possible to get a response to every phone call and every email sent.
When we were in a bind and needed an item to be delivered as soon as possible, they assisted us in locating the goods as close to our location as possible, and they kept us informed of projected shipping and delivery dates at every step of the way.
We were really desperate customers, and they treated us with professionalism and courtesy at all times.
When we got defective merchandise from the manufacturer, they made it easy for us to return it and obtain a reimbursement for the defective products.
It is impossible to express how pleased we are with the service we have received from the Inlovearts firm over the last many months.
"
Jane COLE
Collected.reviews
Dec 18, 2021
Featured for: Positive service and returns
Beware & Stay Away
"What went wrong is that I never received my order, which was confirmed December 2nd. Tracking still shows "In Transit" (48 days now) yet Adda writes m..."
Cynthia Ugolini
Trustpilot
Oct 01, 2025
Featured for: Non-delivery and fraud claim
Great store
"Since 2022, I've placed several orders for dies, embossing folders, and papers, all of which have arrived on time and in perfect condition. The quali..."
Jen - LK
Trustpilot
Oct 01, 2025
Featured for: Consistent quality and value
Run from this company!
"I placed my second order in August 2024 with In Love Arts. Two items were missing from my order. After 6 attempts, still they will not respond. What a..."
Nancy Schwei
Trustpilot
Oct 01, 2025
Featured for: Missing items, unresponsive support
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 10 reviews
All Customer Reviews
Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: October 2025
R
ROBYN NOBILI
trustpilot.com
Oct 01, 2025
Order has never arrived
Order has never arrived. I go to tracking and am told...
J
Jen - LK
trustpilot.com
Oct 01, 2025
Great store
Since 2022, I've placed several orders for dies, embossing folders, and papers, all of which have arrived on time and in perfect condition. The quali...
G
Gabriella
trustpilot.com
Oct 01, 2025
bad customer service
I placed an order on January 9, but have not received my order. It's...
C
Cynthia Ugolini
trustpilot.com
Oct 01, 2025
Beware & Stay Away
What went wrong is that I never received my order, which was confirmed December 2nd. Tracking still shows "In Transit" (48 days now) yet Adda writes m...
T
Theresa Brosnan
trustpilot.com
Oct 01, 2025
Terrible company - steer clear!
Terrible company. Ordered dies in February 2024 and they arrived but very poor quality. Company told me to send them back via an address in Seattle al...
G
Glenda Hutchings
trustpilot.com
Oct 01, 2025
Inloveart
Ordered from this company. Always weary about ordering from companies found on FB or IG. To my delight they were legit. I ordered many dies and emboss...
N
Nancy Schwei
trustpilot.com
Oct 01, 2025
Run from this company!
I placed my second order in August 2024 with In Love Arts. Two items were missing from my order. After 6 attempts, still they will not respond. What a...
A
Andy Belk
trustpilot.com
Oct 01, 2025
Missing die
Order several dies for my wife. One of the dies I ordered was missing from the order. Sent them an email letting them know t...
M
Mandy Chandler
trustpilot.com
Oct 01, 2025
Experience on Inloveartshop Items
Inlovearts cutting dies are super easy to work with, even for b...
Jane COLE
Collected.reviews
Dec 18, 2021
5D Diamond printing
The best possible customer service!
It was my experience that the Inlovearts firm was really attentive.
It was possible to get a response to every phone call and every email sent.
When we were in a bind and needed an item to be delivered as soon as possible, they assisted us in locating the goods as close to our location as possible, and they kept us informed of projected shipping and delivery dates at every step of the way.
We were really desperate customers, and they treated us with professionalism and courtesy at all times.
When we got defective merchandise from the manufacturer, they made it easy for us to return it and obtain a reimbursement for the defective products.
It is impossible to express how pleased we are with the service we have received from the Inlovearts firm over the last many months.
Conclusion
Customer reports about Inlovearts are mixed and often hinge on shipping and post-purchase support. Several reviewers praise product condition and value for dies and papers, while many others report delayed or undelivered orders and little or no response to inquiries. Consumers considering Inlovearts may reduce risk by placing a small test order first, monitoring tracking closely, and using payment methods with buyer protection. If an order is missing or a refund is delayed, document communications and consider contacting the payment provider to pursue a dispute.