Reviews Analyzed
13
We Collect & Analyze Reviews
Melinda Maria
Experiences & Reviews
Melinda Maria is a consumer-facing jewelry brand and retailer that markets fashion jewelry such as necklaces, bracelets and earrings. Consumers researching the brand commonly look for information about product durability, customer support, returns/exchanges and order fulfilment. This summary focuses on verified customer feedback to help shoppers evaluate real-world experiences with items, warranties, and service processes.
Overview & Key Metrics
Positive Sentiment
38%
Latest Review
12d
Overall Rating
2.6
Our Analysis
🎯
Service quality
Customer service elicits both praise for fast replacements and criticism for unresponsiveness and denied exchanges; experiences vary between prompt resolution and being left without answers.
Share of mentions
Mixed
20%
💰
Value for money
A minority of reviews call out good price or value, while several describe poor value (mystery-box contents, missing free gifts, denied adjustments) and disappointment.
Share of mentions
Weak
8%
⚡
User experience
Limited commentary on site or account flow; reported issues include unexpected account emails and confusing or poorly sized mystery-box items affecting the ordering experience.
Share of mentions
Weak
6%
🔧
Product quality
Many customers praise attractive designs and secure stones, but other buyers report tarnishing, skin irritation, sizing problems and low-quality mystery items.
Share of mentions
Mixed
16%
📞
Communication
Communication reports are mixed: several reviewers highlight same-day, helpful responses; others report unanswered emails, 'ghosting', and denied or unposted feedback.
Share of mentions
Mixed
22%
⭐
Overall experience
Overall impressions skew toward unresolved issues: while some customers report smooth orders and replacements, a larger share describe dissatisfaction with service or product outcomes.
Share of mentions
Weak
27%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 13 verified reviews (November 2021 – October 2025).
Not only does Melinda Maria have great…
"Not only does Melinda Maria have great jewelry, they have THE BEST customer service team. They respond within the same day and are all so wonderful. I..."
Amanda
Trustpilot
Oct 01, 2025
Featured for: Positive service and product replacement
I’m impressed by the Melinda Maria…
"I’m impressed by the Melinda Maria team. I was sent the wrong necklace initially, different from what I ordered. Their customer service team was very..."
Ini
Trustpilot
Oct 01, 2025
Featured for: Fast correction during peak season
Very Disappointed
"First, I love the jewelry itself… Except It does not hold up as well as as I would like. It tarnishes. But, was OK with that knowing there is a lifeti..."
Laurie
Trustpilot
Oct 01, 2025
Featured for: Tarnish reported; guarantee support lacking
Don't buy the mystery box!
"What ever you do, don't buy the mystery box! What a waste of money, they sent me one item that I don't even know what it is! Too small for a half ring..."
Peggy Mason
Trustpilot
Oct 01, 2025
Featured for: Mystery box poor quality and value
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 13 reviews
All Customer Reviews
Sources: Trustpilot (12) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Cathryn
trustpilot.com
Oct 01, 2025
VERY DISAPPOINTED!!
Melinda Maria has very bad customer service!!! I have written two reviews with pictures stating the pear necklace I purchased is not wearable due to i...
M
Monique Brown
trustpilot.com
Oct 01, 2025
I have quite a few of MM jewelry they…
I have quite a few of MM jewelry they all hold up beautiful, the stones are gorgeous and secure (never lost a stone)customer service is wonderful...
P
Peggy Mason
trustpilot.com
Oct 01, 2025
Don't buy the mystery box!
What ever you do, don't buy the mystery box! What a waste of money, they sent me one item that I don't even know what it is! Too small for a half ring...
D
Diane Dyas
trustpilot.com
Oct 01, 2025
I have been trying to exchange an item…
I have been trying to exchange an item I p...
L
Laurie
trustpilot.com
Oct 01, 2025
Very Disappointed
First, I love the jewelry itself… Except It does not hold up as well as as I would like. It tarnishes. But, was OK with that knowing there is a lifeti...
N
Nina de Lisboa
trustpilot.com
Oct 01, 2025
I'm concerned about this company
I received an email from this company saying that I created an account with them, that I did not. My name was not on the email (so I presume th...
I
Ini
trustpilot.com
Oct 01, 2025
I’m impressed by the Melinda Maria…
I’m impressed by the Melinda Maria team. I was sent the wrong necklace initially, different from what I ordered. Their customer service team was very...
J
Jennifer
trustpilot.com
Oct 01, 2025
No free gift and no response to emails
Received my necklace but did not receive the free gift. I sent t...
C
Christy
trustpilot.com
Oct 01, 2025
Shady customer service…
The necklace is as shown but the customer service is terrible. I bought a necklace and a week later it went on sale so I ask for a price adjustment an...
D
Donna Williams
trustpilot.com
Oct 01, 2025
This jewelry irritates my neck and I…
This jewelry irritates my neck and I feel just by reading other reviews that I’m stuc...
A
Amanda
trustpilot.com
Oct 01, 2025
Not only does Melinda Maria have great…
Not only does Melinda Maria have great jewelry, they have THE BEST customer service team. They respond within the same day and are all so wonderful. I...
J
Jo
trustpilot.com
Oct 01, 2025
By far the BEST customer service I have…
By far the BEST customer service I have ever come across. When the post of my earrings broke after a couple of months of purchase, simply posting a pi...
G
Galilea Mark
Collected.reviews
Nov 17, 2021
Bracelets
It has always been a great joy purchasing my jewelry from this store. They have a wide selection of items to choose from. They have outstanding customer service, kind and quick responses to ensure timely deliveries. I have always received my orders on time or before the said date. What I liked most, is their return policy. I ordered different kinds of necklaces, earrings, and bracelets for my retail shop a few months ago. Unfortunately, they missed it out by delivering items he had not requested. When I contacted the company and talked to the customer care service rep, he was very apologetic and helpful throughout the return process. After a few weeks, I had the right items. I found it very stress-free.
Conclusion
Customer feedback for Melinda Maria is mixed: multiple shoppers describe prompt replacements and helpful, same-day responses, while many others report unanswered emails, denied exchanges, tarnishing or irritation, and disappointing mystery-box contents. Product praise often focuses on attractive designs and secure stones; criticisms center on durability and after-sale responsiveness. If you are considering a purchase, document condition issues (photos) and follow official return/exchange instructions promptly. Review the seller’s stated return policy and consider starting with a single item before larger purchases to assess material and fit.