Many reviewers praise Oasis Space products as sturdy, easy to assemble, and smooth to use. Another set of reviews describes damaged or unsafe items and trouble getting support. Some customers report quick replacements and acceptable follow-up. Overall, experiences split between dependable use and unresolved service or safety issues.
Examples from available reviews (Dec 2023 – Mar 2026).
Offshore company with no working phone and difficult return process.
“customer service that interacts only thru email.”
Received knee scooter with defective, unsafe brake and no acceptable resolution.
“knee scooter with a defective brake that was unsafe to ride.”
Sturdy, easy-to-maneuver knee scooter with comfortable cushion and useful basket.
“It is sturdy and hard to tip.”
Broken walker replaced within days; fast shipping and great customer care.
“they replaced the walker within days.”
Several reviewers describe quick action, including immediate contact and fast replacements. Others say warranty help was denied and returns were made difficult. Results range from problems solved quickly to complaints left open.
Reviewers mention price or discounts only occasionally. A few point to discounts and long product life as good value. For others, defective or unsafe items undercut the value.
Many reviewers say setup is easy, handling feels stable, and accessories like baskets and cushions are useful. A smaller group reports getting the wrong item or equipment with safety issues that made it unsafe to use. Positive comments often focus on ride quality and tool-free assembly.
Many reviewers praise solid build quality, durability, and reliable performance across repeat purchases. Several describe specific failures, including damaged pads, broken front bars, and faulty brakes. Feedback divides between long-lasting performance and safety-related defects.
Many reviewers point to limited ways to reach the company and slow or missing replies, including references to offshore operations and email-only support. Fewer reviewers report reaching someone directly and getting a quick response. Communication problems come up most often around returns and warranty requests.
Reviews are split: satisfied customers highlight reliable products and, at times, fast help. Others focus on unresponsive support and safety or fulfillment mistakes. Impressions often depend on whether issues were fixed quickly.
For each review, the core experience based on original source reviews.
Sources: Reviews (20) · Quotes shortened · As of: March 2026
Company is overseas and has no phone number.
“This company is located over seas and has no phone number.”
Received shower chair with damaged EVA pad; company refused warranty assistance.
“EVA pad was severly damaged.”
Company reached out and resolved the issue immediately.
“Great customer service.”
Ordered a walker but received a coat rack and cannot contact company.
“We ordered a walker and got a coat rack!”
Received knee scooter with defective, unsafe brake and no acceptable resolution.
“knee scooter with a defective brake that was unsafe to ride.”
Requested return multiple times but received no response from company.
“Contacted them 4 times, with no response.”
Very pleased; All Terrain scooter operates smoothly over varied surfaces.
“operates smoothly over everything with the pneumatic tires”
Company makes returns difficult and offers money instead of accepting returns.
“After you buy, and if you want to return they make it impossible.”
Offshore company with no working phone and difficult return process.
“customer service that interacts only thru email.”
Sturdy, easy-to-maneuver knee scooter with comfortable cushion and useful basket.
“It is sturdy and hard to tip.”
Front bar failed after one month and reviewer received no company response.
“THE FRONT BAR HAS FAILED MISERABLY. AFTER ONLY 1 MONTH.”
Purchased replacement arm pads with discount and fast delivery; very pleased.
“I could not be more pleased.”
Pretty good walker; previous one lasted over two years.
“It's a pretty good walker”
Received walker within a week after switching suppliers.
“Within a week, my son was assembling it for him.”
Arrived on time, easy to assemble, and very sturdy; reviewer pleased.
“very easy to assemble and very sturdy”
Item as described and easy to assemble without tools.
“It was easy to assemble with out tools.”
Reviewer owns third rollator, finds it sturdy and dependable.
“I love my OasisSpace rollator walker, it is my third.”
Reviewer strongly prefers this rollator compared to other brands.
“I absolutely love my new oasis space rolator.”
Has two products and finds them good so far.
“you make a good product.”
Broken walker replaced within days; fast shipping and great customer care.
“they replaced the walker within days.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Oasis Space sells mobility and accessibility products. Its range includes rollators, knee scooters, walkers, and bathroom safety aids. Listings highlight features such as adjustable handles, storage baskets, and padded cushions. Customers order through an online storefront with product specifications and shipping options.