Home décor and home renovation need not be a very costly exercise. With a few select pieces of furniture and decorations, you can transform any living space to suit a new feeling and mood, or style. What are the best ways to decorate and furnish your new room or space? By looking online for inspiration, and by seeing what designers are producing, you will be able to select the products and items to update your home’s style too. When looking for such items and furniture, you might have come across the name Serena and Lily and wondered about their products, styles, and home decorating. Real-world shoppers have shared their experiences and insights about their shopping so that other people will be able to know more about this company. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions. That’s the power of customer reviews.

About Serena and Lily:
Serena and Lily was founded in 2003. This company operates as an online home décor shop. The products available from Serena and Lily are home décor, bedding, and furniture. This business was started by Serena Duggan and Lily Kanter and the company has its head offices located in Sausalito, California, United States. Serena and Lily also operates Design Shops and Outlets across the United States in Newport Beach, East Hampton, Del Mar, Chicago, Pacific Palisades, Dallas, San Francisco, Westport, Atlanta, Boston, West Hollywood, Chicago, Bethesda, Summit, and Dallas.

Products and Services of Serena and Lily:
Customers can shop for products from Serena and Lily’s online shop from sections listed as Bedding, Bath, Bedroom, Living, Dining, Outdoor, Rugs, Pillows and Throws, Lighting and Décor, and Art. Customers can pick and choose products from product categories listed as sofas, wallpaper, floor lamps, baskets, dog beds, dining chairs, to bars, outdoor chairs, duvets, quilts, sheets, bath towels, shower curtains, lighting, outdoor lighting solutions, mirrors, desks, to rugs, and dog beds.

Serena and Lily provides customers with the payment methods for credit cards from Visa, MasterCard, American Express, as well as Affirm credit financing services. For customers who wish to make use of Affirm’s credit services, customers must first register accounts with Affirm.

Serena and Lily make use of FedEx Ground Delivery and USPS (United States Postal Service) shipping to complete customers’ transactions. Products that are in-stock are usually delivered within 1 to 2 weeks. Orders that are on-order are usually delivered within 3 to 4 weeks. Shipping costs are automatically calculated during the checkout process.

This company operates a 30-day returns policy. Some items carry a 60-day returns policy. Customers who wish to return items must first notify Serena and Lily to begin the returns process. All returns shipping is the responsibility of the customers. Refunds are usually paid in 10 to 14 business days.

Compliments, Complaints and Tips of Serena and Lily:
Have you bought any items from Serena and Lily before? What did you think of their online shop? Were you able to pay for your order with your preferred method of payment? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.