About The Perfect Rug

Shopping for rugs and runners isn’t as simple and straightforward as one would expect. There are a number of important considerations to make, and customers need to find a rug or runner that fits their living space or home. There are a number of materials, finishes, designs, and colors to choose from thereafter. When shopping for a new rug, you might have cone across the name The Perfect Rug and wondered about its products and customer services. Real-world customers that have actually bought from this company have shared their experiences and opinions about this company, its products, and its policies so that other would be shoppers will know. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions.

About The Perfect Rug:

The Perfect Rug was founded in 2010. This business is an online shop for rugs. The products are focused on rugs for indoor and outdoor use. The Perfect Rug’s online shop allows customers to order and buy rugs online in customized shapes and sizes to better fit their home and living spaces. This company operates as part of California Carpets, which is a company owned by John Wilson. The Perfect Rug’s head office is located in San Francisco, California, United States.

Products and Services of The Perfect Rug:

Products and services available from The Perfect Rug are listed on the company’s online shop under sections of Rugs, Runners, and Carpeting Products. The company’s custom service enables customers to create rugs and runners to custom sizes. Customers can select the materials, finishes, and colors. Completed rugs are usually produced within 14 business days.

This company accepts payment methods from credit cards and debit cards from Visa, MasterCard, American Express, and Discover Network. Customers can also opt to use Affirm credit finance services from the checkout, but for this process customers must first register for an account with Affirm.

The Perfect Rug provides free shipping on all orders that exceed a certain value amount threshold. Items are usually manufactured within 14 business days and a further 10 to 14 days for delivery. The company’s preferred shipping method is via standard ground shipping, but the company does accept expedited delivery requests.

This company operates a 14-day returns policy. Customers who wish to return any items must first notify The Perfect Rug to begin the returns policy. All items to be returned and eligible for refunds must be in an as-new condition, unused, and carry all original packaging. Returns shipping is the responsibility of the customer.

Compliments, Complaints and Tips of The Perfect Rug:

Have you bought any products from The Perfect Rug before? What did you think of their online shop? Did your order arrive on time and in good condition? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.

Contact Information

🌐 theperfectrug.com

Categories

Online Shop | Home and Garden

The Perfect Rug Reviews

: 1

100% Would buy here again

Ordering 10

Service 10

Pricing 8

Delivery 6

Most relevant positive review

Linon Great Zero 3 by 5 Harlon

I was really looking forward to having a good time while browsing for a rug on the internet. I a...Read on

Reviews (1)

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Would buy here again
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Linon Great Zero 3 by 5 Harlon Ivory
I was really looking forward to having a good time while browsing for a rug on the internet.
I am well aware that purchasing a rug online may be a dangerous endeavor.
For my family room, I was looking for a low-cost patterned rug, so I decided to take a chance from The Perfect Rug online shop.

Nonetheless, the unfavorable evaluations were correct: The site's interface is not user-friendly for those who are new to the internet (or even intermediate).
The website is difficult to navigate, as there are numerous dead ends and no clear directions.
I was given the incorrect size rug and had problems returning it to the store.
I had to pay $69.00 for the return.

However, the rug is yet to be delivered to my residence.
It has been nearly 30 days and no one has returned my calls or responded to my emails, nor has anyone offered to assist me with this matter.
It is my intention to register a complaint with the Better Business Bureau, and I am currently in the process of doing so.
Emma Eline 3 years ago
94 0
Ordering
Service
Pricing
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Would buy here again
Overall

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