Reviews Analyzed
3
We Collect & Analyze Reviews
Viper Tec
Experiences & Reviews
Viper Tec is an online retailer focused on knives and cutting tools. Consumers researching Viper Tec reviews should verify product specifications, shipping and return policies, warranty terms, and contact options on the company website or third-party marketplaces before purchasing.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
11d
Overall Rating
2.2
Our Analysis
🎯
Service quality
One reviewer reports on-time delivery; two others report repeated shipping delays, long processing times, and fulfillment problems.
Share of mentions
Weak
27%
💰
Value for money
A single reviewer praised pricing and felt the knives offered good value; other reviews do not address price or value explicitly.
Share of mentions
Mixed
9%
⚡
User experience
No reviewers commented on website or app usability, checkout flow, or account management, leaving online ordering experience undocumented.
Share of mentions
Mixed
0%
🔧
Product quality
One reviewer praised product quality for a kitchen knife set; the other reviews focus on shipping and communication rather than product defects.
Share of mentions
Mixed
9%
📞
Communication
One reviewer described helpful customer service and return assurance; two reviewers reported unresponsive phones, unanswered emails, and evasive messages.
Share of mentions
Weak
27%
⭐
Overall experience
Overall mixed experiences: one satisfied purchaser vs. two reviewers who report poor fulfillment and lack of response, leading to negative outcomes.
Share of mentions
Weak
27%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (November 2021 – October 2025).
Kitchen Knives
"I searched for many hours for where I would get quality knives for my kitchen. I had had issues with knives as they kept breaking and wanted to solve the problem once and for all. I contacted Viper Tec online knife retailer. They assured me of the quality of their products and that if I had concerns with my order, the return was allowed. This gave me the confidence I placed an order a set. It was delivered on time and just what I ordered. I would love to thank Viper Tec for their excellence in quality, pricing, deliveries, and customer service. "
Elizabeth Edward
Collected.reviews
Nov 09, 2021
Featured for: Represents positive delivery and value
Crap company
"Vipertecknives.com is a Crap company. Consistent shipping delays always with COMPLETE BS excuses. An otf can have the parts "handle sorted" (lol, they..."
Tee
Trustpilot
Oct 01, 2025
Featured for: Negative: detailed shipping and communication complaint
Ordered a knife over a week ago still…
"Ordered a knife over a week ago still hasn’t shipped and they don’t answer their phone or multiple emails, I most likely got scammed,..."
.michael jones
Trustpilot
Oct 01, 2025
Featured for: Negative: order not shipped, no responses
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
Tee
trustpilot.com
Oct 01, 2025
Crap company
Vipertecknives.com is a Crap company. Consistent shipping delays always with COMPLETE BS excuses. An otf can have the parts "handle sorted" (lol, they...
.
.michael jones
trustpilot.com
Oct 01, 2025
Ordered a knife over a week ago still…
Ordered a knife over a week ago still hasn’t shipped and they don’t answer their phone or multiple emails, I most likely got scammed,...
E
Elizabeth Edward
Collected.reviews
Nov 09, 2021
Kitchen Knives
I searched for many hours for where I would get quality knives for my kitchen. I had had issues with knives as they kept breaking and wanted to solve the problem once and for all. I contacted Viper Tec online knife retailer. They assured me of the quality of their products and that if I had concerns with my order, the return was allowed. This gave me the confidence I placed an order a set. It was delivered on time and just what I ordered. I would love to thank Viper Tec for their excellence in quality, pricing, deliveries, and customer service.
Conclusion
Reviews for Viper Tec show a clear divergence in buyer experience. One reviewer reported receiving the correct order on time and praised product quality, pricing, delivery, and customer service. Two other reviewers reported repeated shipping delays, long processing times, and unresponsive communication, leaving orders unshipped and customers frustrated. If you consider buying from Viper Tec, check current shipping estimates, documented return and warranty policies, and confirm available contact channels before ordering. Also consider looking for recent third-party order-tracking or marketplace ratings to corroborate recent fulfillment performance.