Great prices..cheapest fares ever
Reason: explicit praise for low fares
JustFly
Reviews & Experiences
Reviews show JustFly commonly delivers easy search, fast booking and competitive fares, with many users noting straightforward navigation and accepted payment options. However, several reviewers reported problems such as unexpected third‑party fees, missing post‑payment flight details, or check‑in guidance failures that led to extra charges. If you consider booking, review the full fare breakdown before paying and save confirmation emails or booking references. For check‑in or ticket issues, verify details with the airline directly and expect follow‑up marketing emails from partners after booking.
Overview & Key Metrics
Review count
60
Sources
trustpilot.com, reviews.io
Last updated
February 2026
Featured Reviews
Examples from available reviews (Jul 2025 – Feb 2026).
Website does not load flight detail...
Reason: technical failure after payment
I did not have a good experience with Justfly. I could not check in online prior to my flight and they guided me in several directions knowing full we...
Reason: failed check-in, extra airport charge
Was so easy to find my flight great place to buy airline tickets...
Reason: clear positive UX and ease
What reviewers often mention
🎯
Service quality
Reviewers are split: many praise fast or great service, while some report poor guidance and stressful airport experiences.
💰
Value for money
Most reviewers cite low fares and good deals; a minority report unexpected third‑party fees after booking.
⚡
User experience
Many describe the site as easy to navigate and booking as fast; a few experienced errors or missing post‑payment details.
🔧
Product quality
Few reviewers mention product/system issues, notably failures to load flight details or problems completing online check‑in.
📞
Communication
Several reviewers report poor communication: undisclosed fees, limited direct contact, and follow‑up partner marketing emails.
⭐
Overall experience
Overall feedback is largely positive: most users are satisfied with price and ease of booking, with some notable negative incidents.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing 40 of 60 reviews
All Reviews
Sources: Trustpilot (40) · Reviews (20) · Quotes shortened · As of: February 2026
T
Terri Kirk
trustpilot.com
Feb 16, 2026
Reasonable flight - The price for my flight seemed very reasonable, so I was happy with that. The ro...
M
Myrna Grinsteinner
trustpilot.com
Feb 16, 2026
It was very easy to book flights and cheaper compared to the others. Way to g...
N
Nek Singh
trustpilot.com
Feb 16, 2026
Very bad service they charge me extra for preferred seats and when I called airline no reserve seats and...
K
KOMI AKPOSSOU
trustpilot.com
Feb 16, 2026
Not bad and everything is good - Not bad and eve...
J
Jennifer Evans
trustpilot.com
Feb 16, 2026
👍👍👍👍 - Very easy to na...
N
Noha Kolkailah
trustpilot.com
Feb 16, 2026
I like to use your justly all the time
v
vanessa botero
trustpilot.com
Feb 16, 2026
You guys are Amazing always ! - ...
A
Arelis Gijon Fuentes
trustpilot.com
Feb 16, 2026
The must beautiful experience - I decide to get our airline ticket from guys because my brother let me know about you and I’m really surprised of how easy and pe...
C
Cynthia Hand
trustpilot.com
Feb 16, 2026
Great rates with military discou...
G
Guy
trustpilot.com
Feb 15, 2026
site review - ...
H
Helen Robertson
trustpilot.com
Feb 15, 2026
Easy to book - ...
c
customer
trustpilot.com
Feb 15, 2026
Fantastic and found it easy to use - Fantastic and fou...
D
Deborah Harris
trustpilot.com
Feb 15, 2026
Quick and fairly easy. - ...
C
Carla Weilert
trustpilot.com
Feb 15, 2026
The site easy to navigate. - ...
L
Luis Ortiz
trustpilot.com
Feb 15, 2026
To complicated - ...
T
Thomas S. Drolet
trustpilot.com
Feb 15, 2026
Taking away worries and stress by laying out all the options. - The company laid out all the options when I booked an important Family reunion trip. All the coverage needed, be it cancellation Insurance, Baggage cl...
L
LUIS DEHARO
trustpilot.com
Feb 15, 2026
Efficient and clear reservation System - Continually tracking the searched flight until an acceptable airfare was found....
G
Gayle
trustpilot.com
Feb 15, 2026
POOR Communication - ...
J
John Akintod
trustpilot.com
Feb 15, 2026
They make it so easy to book online - Booking online was made so eas...
M
Margaret Waddoups
trustpilot.com
Feb 15, 2026
It was fairly easy to maneuver around…
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About JustFly
JustFly is an online travel agency and flight-booking platform that aggregates airline fares and sells tickets through its website and app. It connects consumers with airline inventory and third‑party partners, supports multiple payment methods, and typically handles reservation confirmations and customer support for bookings made on its platform.