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We Collect & Analyze Reviews

Apples of Gold
Experiences & Reviews

Apples of Gold is an online jewelry retailer that offers fine and custom-made jewelry through its commercial website. Consumers researching the company typically look for information on product craftsmanship, custom-order capabilities, shipping, and customer support. When checking reviews, focus on order policies, custom-design workflows, and contact options to evaluate reliability and after-sale service.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 100%
Latest Review 39d
Overall Rating
4.9

Our Analysis

🎯

Service quality

Most reviewers report responsive, personalized customer service and quick problem resolution; replacements and expedited handling are frequently mentioned.

Share of mentions
25%
Strong
💰

Value for money

Reviewers commonly cite competitive pricing, occasional discounts or refunds, and perceived good value relative to the jewelry quality received.

Share of mentions
11%
Strong
⚡

User experience

Customers describe a smooth online shopping flow with helpful site support, fast chat/text replies, and occasional special-order coordination for urgent needs.

Share of mentions
6%
Strong
🔧

Product quality

Most buyers praise craftsmanship, finish and materials; a minority reported defects, wrong accent stones or sizing issues that required correction or replacement.

Share of mentions
19%
Strong
📞

Communication

Many reviews note quick, direct communication via chat, text or email and fast follow-up; isolated cases mention missed emails or delayed callbacks.

Share of mentions
13%
Strong
⭐

Overall experience

Overall impressions are positive with repeat purchases and recommendations common; a small number of detailed complaints describe custom-order failures.

Share of mentions
25%
Strong

View all 21 public customer reviews – filtered by relevance →

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Data Collection

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AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

B
Brad Pelley
External Source Sep 16, 2025

I have to say I'm truly impressed with…

I have to say I'm truly impressed with these guys. I mistakenly didnt add my 10% discount , but they...

J
James Fidler
External Source Apr 29, 2025

Top notch product and service

I did my research and scoured the internet and shopped locally for the best value and quality. And kept coming back to Apples of Gold. Finally ordered...

K
Ken Levis
External Source Jan 02, 2025

Fantastic customer service!

I lost my wedding ring and wanted to get it replaced as soon as possible. Afshin at Apples of Gold Jewelry had...

G
Gordon Oglesby
External Source Oct 22, 2024

I bought an 18 current gold cross

I bought an 18 current gold cross. Necklace, and it had a little blemish. And they mailed me a ne...

J
Jeremiah Godfroy
External Source May 23, 2024

Did not live up to the referrals

The customer service is kind and personal, and they do their best to meet your needs! However, I had to place multiple orders because the first crafts...

F
Francine
External Source Apr 26, 2024

Great product and Customer Service

I placed an order for the 14k White Gold His Banner Over Me Was Love Diamond Cross Necklace and It was everything and more than I expected! The qualit...

K
Kyle
External Source Mar 26, 2024

Sterling Silver Crucifix + Necklace

I ordered a Sterling Silver Crucifix and matching chain. After receiving the Crucifix I was incredibly please with the quality and detail for such a g...

R
Robert Boretz
External Source Feb 09, 2024

Excellent Experience

Apples of gold staff worked with me to accommodate my requests and make the pendant I wanted become a reality. They are very profe...

D
David Haberle
External Source Feb 02, 2024

I highly recommend Apples of Gold

I highly recommend Apples of Gold. This is a Christian company and their values show. They are wonderful people and I had an exceptional experience wi...

L
Lori Martinez
External Source Feb 01, 2024

Fantastic Customer Service

Fantastic Customer Service! Any questions I had, we...

B
BruceCaviness
External Source Jan 26, 2024

Superior

The items I have purchased have always been top quality. The att...

r
richard
External Source Jan 20, 2024

Working with Apples of Gold is the pinnacle of what online shopping should be

Working with Apples of Gold is the pinnacle of what online shopping should be: the convenience of on-the-go shopping with the personal touch of indivi...

S
Starling
External Source Jan 17, 2024

Delightful apples of gold experience

Mr Yaghtin was extremely helpful and kind. He was so willing to work with me on the purchase of a crucifix p...

D
Dylan
External Source Jan 17, 2024

Hands down, the best

Anyone who doesn’t give these amazing people 5 stars is a fool! I’ve dealt with many jewelry shops in person and online, and the customer service and...

J
Judy Tempero
External Source Jan 17, 2024

Best customer experience ever!

The owner spent a great deal of time looking for exactly what I wanted and he found it! So pleasant...

M
Michele Seawright
External Source Jan 17, 2024

It was Christmas time

It was Christmas time, my boyfriend said he had lost a gold piece to his gold necklace, which was the only thing his father left him when he passed. H...

C
Carl
External Source Jan 17, 2024

great product-very professional service…

great product-very profess...

A
Anne Goonan
External Source Jan 17, 2024

Delighted with the Excellent Communications

Its not easy to navigate a site to search for and purchase jewelry online. The challenges are plentiful: can't really see the item up close, questions...

B
Bonnie
External Source Jan 17, 2024

Super service

Super service. Custom work for my situation. Lov...

R
Randy
External Source Jan 17, 2024

I am very pleased with the quality and…

I am very pleased with the quality and pricing of the product. Custo...

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Conclusion

Across these reviews, customers most frequently praise Apples of Gold for responsive, personal customer service and clear communication channels (chat, text, email). Many reviewers report fast shipping, successful replacements, and strong craftsmanship for standard and custom pieces. There are also isolated, detailed reports of custom-order errors and delayed or missed communications — shoppers considering custom work should confirm specifications and timelines in writing. When evaluating Apples of Gold, contact the team about returns, custom-order processes, and expected production lead times before purchasing.