Order was delayed weeks and customer service was rude and unresponsive.
“They have very poor customer service!”
Reviews show a consistent theme: stylist curation and the try-at-home convenience are frequently praised, with multiple customers noting good fit and helpful stylists. At the same time, shipping reliability and communication are recurring concerns: several reviewers report delayed or unshipped boxes and inconsistent responses. Product quality is uneven—some garments are rated highly, others show wear or poor construction after limited use. For shoppers considering Dailylook, weigh potential benefits of stylist-led curation and easy returns against reported shipping delays and sporadic quality issues; monitor shipping ETA confirmations and document any garment defects when contacting support.
Examples from available reviews (Dec 2021 – Feb 2026).
Order was delayed weeks and customer service was rude and unresponsive.
“They have very poor customer service!”
Service provided a convenient, high-quality shopping experience for a disabled customer.
“The clothes are high quality and the stylist listens to my feedback and tries to fill my box with what I’m looking for.”
Website and stylist communication issues caused poor selections and delays.
“My stylist didn’t look at my style profile or read my notes”
One shirt fell apart after three washes; jeans were acceptable.
“A shirt I bought, probably for around 50-60$, is falling apart after just 3 washes.”
Multiple reviewers report late or repeatedly delayed shipments and missed ETAs; several also describe rude or unhelpful staff when following up.
Some reviewers feel the stylist service and item selection justify higher prices, while others call out poor durability or mismatched items relative to cost.
Many customers like the convenience of home try-on and stylist curation; others cite a confusing website, navigation issues, or boxes that miss profile preferences.
Product reports vary: several praise fit and fabric quality, while multiple reviews note poor construction, sizing problems, or styling that feels dated.
Communication experiences are mixed: numerous reviewers report attentive stylists and helpful support, but a significant share reports canned replies or no response.
Overall impressions are split: many customers are satisfied with stylists, returns and convenience; a notable group reports shipping, selection or quality problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer feels the service is improving.
“We are getting there”
Second box felt repetitive with similar items in different colors.
“My second box felt like the first box”
Poor quality sweater developed a hole after two washes; stylist unresponsive.
“it has a hole in the shoulder”
Staff were helpful and reassuring after wrong-address delivery.
“They made me feel at ease”
Liked the blazer and other items; requests more jeans in colors.
“Loved the blazer!”
Was happy with the number of choices in each box.
“I was happy with the amount of choices I received in each box!!”
Stylist Ragan provided excellent wardrobe help.
“Ragan has been an amazing help with my wardrobe!!”
Initial mixup resolved by customer service; clothing quality excellent.
“customer service got that handled with me”
Stylist chose clothes fitting the body shape; good first impression.
“The stylist did a great job choosing clothes she thought would suit my body shape.”
Scheduled box never arrived and tracking dates kept moving forward.
“I check the tracking, the date keeps moving 3-4 days ahead.”
Liked the clothing but website/computer program is poor.
“Experience was good but your computer program is not the best.”
Very happy with stylish, comfortable outfits that garner compliments.
“Very happy with the outfits I receive.”
Waited over a month for stylist assignment and got canned replies.
“I have waited over a month to be assigned a stylist for my first box”
High-quality clothing and flexible stylist service with great customer support.
“High quality clothing and prices!”
Enjoys receiving boxes but sometimes receives unwanted shipments.
“I always enjoy getting g a box of clothes to try on”
Fashionable, high-quality clothes and an easy shopping and returns process.
“I always receive fashionable and high quality clothes to try.”
Absolutely loves all the clothes received.
“Absolutely love all the clothes!”
Enjoys hassle-free discovery of great clothing options and recommends service.
“I have enjoyed the process of opening the box and being delighted with the clothing options.”
DailyLook intervened and resolved a mistaken return and refund issue.
“DailyLook stepped in, listened, and made it right.”
Clothes are great but box timing is sporadic; time savings justify cost.
“timing of boxes seem sporadic”
Company was flexible and provided good options and fabrics.
“Great choice of options and fabrics aren't too shabby.”
Box contained undesired items, poor fit, and big disappointment.
“It looks as if someone just threw a bunch of clothes in a box.”
Service provided a convenient, high-quality shopping experience for a disabled customer.
“The clothes are high quality and the stylist listens to my feedback and tries to fill my box with what I’m looking for.”
Enjoys the convenience and fun of trying stylist-picked clothes at home.
“Always enjoy opening my Dailylook box when it arrives, so fun trying on the clothes picked by my stylist.”
Website and stylist communication issues caused poor selections and delays.
“My stylist didn’t look at my style profile or read my notes”
Items were mostly uninteresting and the expensive dress was messy.
“The most boring tops I’ve ever seen.”
Inaccurate shipping estimates and canned support responses led to account closure.
“The shipping eta is not accurate.”
Received outdated-style clothes and wants an easier unsubscribe option.
“they are legitimately my least worn clothes ever.”
Had a great experience with a good variety of clothing.
“My experience with Daily look was great.”
One shirt fell apart after three washes; jeans were acceptable.
“A shirt I bought, probably for around 50-60$, is falling apart after just 3 washes.”
Enjoys at-home try-ons, but delivery missed UPS label causing issue.
“my second delivery missed the UPS label”
Promised box repeatedly delayed and never mailed, causing strong frustration.
“This company is a scam.”
Found the items to be super cute and fun.
“Super cute and fun!”
After persistence, customer service listened and resolved the issue.
“I finally felt listened to and think my issue has been resolved.”
Customer service was kind and helpful despite initial problems.
“customer service was kind necessary and helpful”
Correspondence was appropriate and cooperative.
“I thank you for your cooperation in this matter.”
High-quality items fit well, easy returns, but prices are higher.
“The items I received are high quality, fit me perfect and returns have been easy.”
Stylist and customer service were excellent; clothes fit and quality impressive.
“My stylist has been wonderful!!”
Estimated delivery date passed and box still hadn't shipped, disappointing.
“To date, the box still hasn't shipped.”
Mostly great quality and value, but one sweater didn't wash well.
“I had one sweater that did not wash well”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Dailylook is an online clothing styling service that sends curated boxes of apparel selected by a stylist. The service operates on a box-or-subscription model, with try-at-home delivery, returns, style credits, and direct stylist correspondence. Consumers often mention box contents, shipping estimates, website navigation and stylist-led selections when searching for reviews of the service.