Reviews Analyzed
20
We Collect & Analyze Reviews
Gymproluxe
Experiences & Reviews
Gymproluxe is a direct-to-consumer fitness brand offering compact home gym equipment and a companion workout app. The company positions products for at-home and portable strength training, selling equipment and digital workout content through its online store. Consumers researching Gymproluxe typically look for product durability, app features, shipping practices and customer support experiences.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
29d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Some reviewers report helpful, responsive support; one detailed review describes ignored refund requests and unresolved order issues.
Share of mentions
Mixed
3%
💰
Value for money
Several reviewers call the price fair or affordable and note savings from canceling gym memberships.
Share of mentions
Strong
8%
⚡
User experience
Many users praise ease of use, portability and the app-guided workouts, reporting convenient at-home training routines.
Share of mentions
Strong
25%
🔧
Product quality
Frequent comments describe the equipment as well-made, sturdy and versatile with multiple resistance levels and exercise options.
Share of mentions
Strong
27%
📞
Communication
Delivery experiences vary: some report fast arrival while others mention delays, missing items and absent tracking information.
Share of mentions
Mixed
6%
⭐
Overall experience
Most reviewers report satisfaction—convenience, results and versatility—while a small minority report order or service problems.
Share of mentions
Strong
31%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Terrible customer experience & missing equipment
"I ordered the bar and band summer bundle 8th sept A pop up appeared at checkout offering me a discount on an accessories set and a 28day jumpstart gui..."
Karla
Trustpilot
Oct 01, 2025
Featured for: Missing items, refund dispute, delivery issues
First class customer service.
"Excellent to deal with.Had to contact the Gymproluxestore for..."
Niall
Trustpilot
Oct 01, 2025
Featured for: Positive customer service experience
A really solid piece of kit
"I initially had some doubts as all I’d seen or heard about this product had come from social media adverts. However, when it arrived it was easy to te..."
Josh G
Trustpilot
Oct 01, 2025
Featured for: Detailed praise for product and app
A very good product for a home workout…
"A very good product for a home workout mu..."
Charles
Trustpilot
Oct 01, 2025
Featured for: Notes value over gym membership
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
J
John Thompson
trustpilot.com
Oct 01, 2025
Well made product which is affordable…
Well made product which is affordable and easy to setup. Supporting app is a great a...
C
Chev
trustpilot.com
Oct 01, 2025
Fantastic equipment easy to use
Fantastic equipment easy to use. Les...
K
Kevin
trustpilot.com
Oct 01, 2025
Great quality product
Great quality product. The price is fair and the catalogue of workouts is something im lookin...
n
neil perry
trustpilot.com
Oct 01, 2025
Great bit of kit
Great bit of kit, easy to u...
J
Josh G
trustpilot.com
Oct 01, 2025
A really solid piece of kit
I initially had some doubts as all I’d seen or heard about this product had come from social media adverts. However, when it arrived it was easy to te...
S
Shaun Claricoats
trustpilot.com
Oct 01, 2025
Great piece of kit!
It’s well made with plenty o...
M
Ms Murrant
trustpilot.com
Oct 01, 2025
Good product
Delivery good, product sturdy and resistance mo...
A
Anne Wood
trustpilot.com
Oct 01, 2025
Bought as a present for my husband
Bought as a present for my husband. He's delighted with the versatility...
K
Kieran
trustpilot.com
Oct 01, 2025
Very fast delivery
Very fast delivery Good quality product Been using for t...
K
Karla
trustpilot.com
Oct 01, 2025
Terrible customer experience & missing equipment
I ordered the bar and band summer bundle 8th sept A pop up appeared at checkout offering me a discount on an accessories set and a 28day jumpstart gui...
K
Koray Yilmaz
trustpilot.com
Oct 01, 2025
I’ve just started my journey and it's…
I’ve just started my journey and it's been very fantastic so far. The best part is tha...
G
Graham Pearson
trustpilot.com
Oct 01, 2025
Excellent product
Excellent product. Very varied amount of workout’s possible too. I’m working muscle groups I never knew...
P
Patrick Cunningham
trustpilot.com
Oct 01, 2025
Great product
Took a little longer than expected to arrive and still waiting for the f...
M
Mike
trustpilot.com
Oct 01, 2025
I like ability to be again to train at…
I like ability to be again to train at home working around bu...
K
Krissy Moulder
trustpilot.com
Oct 01, 2025
I am delighted with my gymproluxe
I am delighted with my gymproluxe. Now I don’t need to go the gym and I want to wo...
A
Andrea
trustpilot.com
Oct 01, 2025
Fantastic peace of kit
honestly suprised by just how much you can do with this kit, the app is a great addition but I also...
G
Guest,
trustpilot.com
Oct 01, 2025
Love the gym proluxe been using for a…
Love the gym proluxe been using for a week now and cancelled my gym membership....
N
Niall
trustpilot.com
Oct 01, 2025
First class customer service.
Excellent to deal with.Had to contact the Gymproluxestore for...
T
Tom
trustpilot.com
Oct 01, 2025
Love my Gympoluxe
Think bands are easier to use then free wights...
C
Charles
trustpilot.com
Oct 01, 2025
A very good product for a home workout…
A very good product for a home workout mu...
Conclusion
Reviewers most frequently highlight product build and versatility: many describe Gymproluxe equipment as sturdy, well made and useful for a range of exercises. The companion app and portability are repeatedly cited as positive factors that support at-home training. Delivery and order handling are mixed—some customers report fast delivery while others experienced missing items or delayed add-ons. Customer support receives both praise for helpful interactions and criticism for an unresolved refund and missing accessory complaint; check order contents on arrival and keep tracking details. Overall, reviews indicate strong satisfaction with product quality and usability, tempered by occasional logistical or service issues.