Missing accessories and poor customer service with no refund issued.
“still no accessories set.”
Reviewers most frequently highlight product build and versatility: many describe Gymproluxe equipment as sturdy, well made and useful for a range of exercises. The companion app and portability are repeatedly cited as positive factors that support at-home training. Delivery and order handling are mixed—some customers report fast delivery while others experienced missing items or delayed add-ons. Customer support receives both praise for helpful interactions and criticism for an unresolved refund and missing accessory complaint; check order contents on arrival and keep tracking details. Overall, reviews indicate strong satisfaction with product quality and usability, tempered by occasional logistical or service issues.
Examples from available reviews (Oct 2025 – Feb 2026).
Missing accessories and poor customer service with no refund issued.
“still no accessories set.”
Helpful, excellent customer service and highly recommended.
“they could not be more helpful.”
High-quality, versatile all-in-one gym with useful app and many exercises.
“this is of a higher quality than some competitor products.”
Very good home workout product, better than gym membership.
“much better than paying for a gym membership”
Some reviewers report helpful, responsive support; one detailed review describes ignored refund requests and unresolved order issues.
Several reviewers call the price fair or affordable and note savings from canceling gym memberships.
Many users praise ease of use, portability and the app-guided workouts, reporting convenient at-home training routines.
Frequent comments describe the equipment as well-made, sturdy and versatile with multiple resistance levels and exercise options.
Delivery experiences vary: some report fast arrival while others mention delays, missing items and absent tracking information.
Most reviewers report satisfaction—convenience, results and versatility—while a small minority report order or service problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: February 2026
Was unaware a subscription was required to access workout content.
“did not realise that you had to subscribe to follow the workouts.”
Great equipment and very good customer support.
“Great piece of equipment . Great support.”
Quick delivery, great product and app, with excellent exercise programs.
“Really quick delivery.”
Speedy delivery and easy-to-use, versatile equipment loved by both users.
“Really speedy delivery and it’s a easy to use, versatile piece of kit”
Partial order received; handles missing and no shipping update from support.
“ordered an additional set of handles for the product that have not shipped yet.”
Quick delivery, well packaged, good app, reasonably priced, and very portable.
“small enough not to take up room in my house”
Fantastic gym replacement offering flexible workouts and a free virtual PT.
“This has been the perfect solution”
Loves the belt and app; purchase was easy.
“Love the belt and app”
High-quality, easy-to-use equipment that stores conveniently.
“very high quality and easy to use and store”
Good product but workouts can be lengthy for rushed mornings.
“work outs are a bit lengthy when you need just short powerful ones for rushed mornings”
Very easy to use with well-instructed videos and good quality.
“Very easy to use.”
Product effective but a band broke and customer service response was slow.
“one of my bands broke on the first workout I did.”
Compact, sturdy, and versatile system delivering a full-body workout.
“perfect for small spaces and still delivers a full-body workout”
Varied, easy-to-follow workouts and a helpful Facebook group producing results.
“The Facebook group is also really friendly and helpful.”
Company was honest and helpful and the product works well.
“The company were honest and helpful about the product”
Only used a few times, but currently impressed with performance.
“I’m impressed so far”
Starter kit offers fantastic value, easy setup, and at-home convenience.
“The Gymproluxe starter kit is fantastic value.”
Arrived quickly and well packaged; equipment is easy to use.
“came really quick and well packaged”
Apparent good quality, minor missing Allen key, and desire for starter exercises.
“An Allen key was missing”
Good delivery and build, but app videos were unavailable for several days.
“App was problematic and did not show videos for several days.”
Well-made, affordable, and easy to set up with a promising app.
“Well made product which is affordable and easy to setup.”
Equipment is fantastic and easy to use, reducing travel stress.
“Fantastic equipment easy to use.”
Product is great quality, fairly priced, and promising workouts.
“Great quality product.”
Great, easy-to-use equipment with a helpful app to follow.
“Great bit of kit, easy to use plus great app to follow”
High-quality, versatile all-in-one gym with useful app and many exercises.
“this is of a higher quality than some competitor products.”
Well made equipment offering plenty of resistance and enjoyment.
“It’s well made with plenty of resistance.”
Sturdy product with sufficient resistance and satisfactory delivery.
“product sturdy and resistance more than sufficient.”
Gift recipient delighted; versatile, compact, and easy to store.
“He's delighted with the versatility of gymproluxe”
Fast delivery and good quality, with noticeable results after two weeks.
“Been using for two weeks and already starting to see and feel the results”
Missing accessories and poor customer service with no refund issued.
“still no accessories set.”
Early experience is fantastic and the product is easy to carry.
“ir’s easy to carry everywhere.”
Excellent, varied workouts targeting new muscles and home convenience.
“super convenient to work out at home instead of travelling 30+ minutes to the gym!”
Arrival delayed and add-ons missing, but it provides a decent workout.
“still waiting for the free add ons”
Allows training at home around a busy schedule with adjustable resistance.
“train at home working around busy work/life balance”
Delighted; it replaces gym visits and enables private home workouts.
“Now I don’t need to go the gym”
Surprised by versatility and app plus abundant quick routines available.
“honestly suprised by just how much you can do with this kit”
Replaced gym membership after a week, but starter kit lacked sturdy handles.
“cancelled my gym membership.”
Helpful, excellent customer service and highly recommended.
“they could not be more helpful.”
Resistance bands are easier than free weights and save space.
“bands are easier to use then free wights”
Very good home workout product, better than gym membership.
“much better than paying for a gym membership”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gymproluxe is a direct-to-consumer fitness brand offering compact home gym equipment and a companion workout app. The company positions products for at-home and portable strength training, selling equipment and digital workout content through its online store. Consumers researching Gymproluxe typically look for product durability, app features, shipping practices and customer support experiences.