IWOOT Reviews
Reviews (85)
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Desk Lamp
If you're thinking about ordering from this company, don't. They rip people off and will not deliver what they promise. Then do not respond to emails or phone calls and refuse to refund you. They eventually sent me a broken light and refused to refund me. I have tried numerous times to contact this company via phone, email and the contact us form on their website, without success. I have also tried to file a complaint with the BBB and have opened a dispute with my credit card company. I hope all of you who have been ripped off by this company will do the same.
Having the exact same problem myself! Ordered beginning of December 2021 for Christmas gifts. Never received them, no refund after being promised one. I get one response after sending via online form and they tell me they are concerned and it is being investigated and they will get back to me within 48 hours. No Response. Only then when I ask for a head office contact, they reply asking me to reconfirm my details for security?!?! If they replied ever I wouldn’t have to reconfirm!!! Can’t believe I am still going round in circles almost 3 months later it is disgusting.