Available review data for Linennaive is limited to a single detailed customer report describing a late delivery, incorrect sizing, poor product condition and a refused exchange. That review highlights concerns about product accuracy, material quality and the returns process. With only one review, conclusions are tentative; more customer feedback should be sought before forming a firm opinion. If you are considering a purchase, check the seller’s stated return and exchange policies, confirm sizing and item details, and look for additional independent reviews or customer service contact options prior to ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Received a thin, wrong-size coat and exchange was refused.
“It's thin and worn out.”
Single review reports delivery arriving two weeks late and the wrong size; customer experienced delayed shipment and incorrect fulfillment.
Reviewer describes the item as poor quality and not as advertised, advising others not to give the company their money.
Ordering experience included receiving an incorrect, low-quality item and a delayed shipment; customer attempted an exchange but was blocked.
Product was described as thin, worn out and not matching the advertised description, indicating a negative assessment of material and condition.
Customer contacted the company about an exchange and was told it was not possible; interaction characterized as unhelpful and refusing resolution.
Overall impression in the review is strongly negative: wrong item, poor quality, denied exchange and a warning to other buyers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Received a defective mis-sized coat and was refused return shipping.
“they expect the customer to pay the $100 return shipping”
Customer service responded quickly and helped with delivery questions.
“They respond quick and help you with the question on hand.”
Items were comfortable, pretty, and well made.
“Comfortable, so pretty and beautifully made!!”
Wrong item arrived and company demanded buyer pay return shipping.
“Linennaive asked that we ship the incorrect item back at cost of $75”
Order canceled but refund was delayed and disputed by reviewer.
“I cancelled an order and they did not refund me”
Coat had excellent fabric, fit, and construction despite delay.
“it is the most beautiful coat I've ever had.”
Very long delivery and inadequate support ruined the shopping experience.
“the waiting time ruined my experience the most”
Crystal blue coat was perfect and cosy; support was helpful.
“It's perfect and cosy.”
Package was stolen and company refused to issue a refund.
“My package was stolen and the company refuses to issue a refund.”
Dress fit well, received compliments, and was worth the month-long wait.
“The dress fits like a glove (size small)”
Dress fabric frayed and seam ripped after only two wears.
“a seam ripped on the 2nd time wearing it”
Buttons fell off, pockets had holes, and sizing was incorrect.
“Buttons came off without even wearing...”
Products were outstanding and have held up well after laundering.
“both times the product was outstanding.”
Zipper broke on first use and arrived late without updates.
“when I tried to close it it broke.”
Had to pay expensive return postage and received poor replacements.
“Had to pay £30 to send it back to China for a return.”
High-quality dresses; communication was transparent despite shipping delays.
“The quality of both dresses is genuinely impressive”
Reviewer claims they returned a dress and were never refunded.
“They had me “return” a dress to another customer and never refunded my money.”
Dress was beautifully made and worth the long wait despite packaging.
“Dress looks just like on the photos with superb craftsmanship.”
Longtime customer praises construction, fabrics, sizing, and value.
“Everything I have received has been beautifully constructed.”
Zipper was faulty and company offered minimal compensation.
“the zipper was faulty”
I was looking for a coat recently. I found this company with good reviews on the website, so I gave them a try. When I received my coat, it was not what they had advertised at all! It's thin and worn out. Not to mention, it arrived two weeks after my order and was also the wrong size! I contacted the company about an exchange and they said it was not possible. I am so disappointed with this product, please don't give them your money! They are cheaters and liars! They will take your money, then send you a wrong size, which is also a poor quality and they will take you for a ride when you demand a refund! SCAMMERS!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Linennaive is an e-commerce seller operating under the Linennaive name. People researching Linennaive commonly look for information on product condition, delivery timeliness, returns and customer service when checking reviews.