Reviews show many customers receive accurate prescriptions, lightweight and well-packed frames, and appreciate low prices and fast shipping. Several reviewers cite responsive customer service and fast resolution for routine issues. However, there are isolated but notable complaints about incorrect orders, missing deliveries and unanswered return inquiries. Prospective buyers may want to confirm tracking, review return and refund policies, and keep order documentation handy if issues arise.
Examples from available reviews (Feb 2026).
Always receives high-quality prescription glasses at affordable prices.
“Meeloog always sends the BEST quality prescription eye glasses”
Customer service was prompt and helpful; prescription and packaging were excellent.
“The customer service is awesome.”
Received the wrong item and received no response after return.
“I returned them to be corrected and never heard back”
Notification said glasses were received but the package was not received.
“They were NOT RECEIVED!”
Shipment speed, packing and order handling are frequently praised; a smaller set of reviews report wrong items, returns not completed, or missing deliveries.
Multiple reviewers describe low prices and good value, noting inexpensive frames and repeat purchases as evidence of perceived affordability.
A few reviews highlight an easy-to-navigate app and simple ordering flow; the sample for UX feedback is small but generally positive.
Most reviewers report accurate prescriptions, comfortable fit and attractive frames; a minority report poor quality or receiving the wrong item.
Some customers report timely order updates and responsive staff, while others describe missed responses, incorrect notifications, or no reply after returns.
The majority report positive overall experiences with repeat purchases and satisfaction; a smaller portion recounts unresolved delivery or return problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: February 2026
Received the wrong item and received no response after return.
“I returned them to be corrected and never heard back”
Glasses quality was unusually poor and below usual standard.
“quality of the glasses are unusually poor.”
Always receives high-quality prescription glasses at affordable prices.
“Meeloog always sends the BEST quality prescription eye glasses”
Strongly recommends with a five-star rating.
“5 stars recomended 100%”
Shipping was very fast and glasses were beautiful and lightweight.
“Super Fast Shipping!!”
They offer good prices, wide selection, easy app navigation, and reasonable delivery times.
“Great prices Wonderful selection of frames”
Reviewer says the glasses are an excellent pair.
“Excellent pair”
Customer service was prompt and helpful; prescription and packaging were excellent.
“The customer service is awesome.”
Very satisfied with prescriptions and quality across multiple purchases.
“Fully satisfied with my prescription and the quality of my glasses.”
Reviewer reports a super experience.
“Super expiriance”
Package delivered in ten days; prescription was fine and glasses looked great.
“Delivered in 10 days to Puerto Rico.”
Reviewer expresses love for the glasses.
“I love the glasses”
Delivery was quick and did not take long.
“Did not take long to receive”
Loves every pair and has ordered for over three years.
“I absolutely love every pair of glasses I get here.”
Glasses are amazing with great quality and low price.
“Great quality and so inexpensive.”
Frames are cute and orders are filled and shipped quickly.
“Super cute frames and quick to fill my order and quick shipping”
Reviewer loves their new glasses.
“I love my new glasses!!”
New glasses are lightweight, comfortable, provide clear vision, and stylish.
“My vision is sharp and clear.”
Loves the new glasses, praises the price, and notes accurate prescription.
“The prescription is spot on.”
Notification said glasses were received but the package was not received.
“They were NOT RECEIVED!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Meeloog is an online eyewear retailer that sells prescription eyeglasses and sunglasses and offers a range of frame styles and lens options. Customers place orders through its website or app and receive shipped deliveries.