Reviews Analyzed
20
We Collect & Analyze Reviews
Modlily
Experiences & Reviews
Modlily is an online apparel retailer that sells budget-friendly women’s clothing, swimwear and accessories through a direct-to-consumer e-commerce site. The store commonly uses promotional coupons and size charts to assist shoppers and offers standard online order, shipping and return procedures.
Overview & Key Metrics
Positive Sentiment
80%
Latest Review
17d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Shipping and returns show mixed outcomes: many customers report timely delivery and quick issue resolution, while others describe missing orders and difficult returns.
Share of mentions
Mixed
25%
💰
Value for money
Perceived value varies: some reviewers highlight very low prices and good deals, while others call products cheap and not worth the cost.
Share of mentions
Mixed
10%
⚡
User experience
Site and listing experience has issues for some shoppers: confusing coupons, unclear fit photos and misleading product images were reported.
Share of mentions
Weak
5%
🔧
Product quality
Most mentions praise fit and material quality, with repeat buyers reporting reliable sizing; a minority report poor fabrics and construction problems.
Share of mentions
Strong
20%
📞
Communication
Customer service is frequently described as helpful and responsive, with several quick issue resolutions, though a few refunds were contested.
Share of mentions
Strong
10%
⭐
Overall experience
Overall impressions skew positive: many repeat customers report satisfaction with fit and value, while a subset report returns and refund issues.
Share of mentions
Strong
30%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Modlily is a scam company that will steal your money.
"On 8/17/25 I ordered several blouses from Modlily. When I received them, they didn't fit like the pics on their website, and the fabric was horrible...."
RoniKay
Trustpilot
Oct 01, 2025
Featured for: detailed negative about returns/refunds
Poor quality six swimsuits
"I purchased six swimsuits, stupidly, and the return process is more trouble than it is worth, so I kept these pathetic swimsuits. The swimsuit skirts..."
Hank Jr
Trustpilot
Oct 01, 2025
Featured for: product-quality complaint and return trouble
Fall and Holiday Shirts
"I have ordered 5 Fall and Holiday Shirts because they fit true to form, are..."
Marilyn
Trustpilot
Oct 01, 2025
Featured for: praises fit, quality, price
The issue was resolved quickly!
"The issue was r..."
Lynn
Trustpilot
Oct 01, 2025
Featured for: quick resolution, positive customer service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
H
Hank Jr
trustpilot.com
Oct 01, 2025
Poor quality six swimsuits
I purchased six swimsuits, stupidly, and the return process is more trouble than it is worth, so I kept these pathetic swimsuits. The swimsuit skirts...
M
Monica Markman Schindlinger Ro
trustpilot.com
Oct 01, 2025
I ordered a bathing suit last month but…????
I ordered a bathing suit last...
D
Deb
trustpilot.com
Oct 01, 2025
I thought the discount coupons were…
I thought the discount coupons were confusing. First order so I have no other feedback wi...
M
Marilyn
trustpilot.com
Oct 01, 2025
Fall and Holiday Shirts
I have ordered 5 Fall and Holiday Shirts because they fit true to form, are...
L
Lynn
trustpilot.com
Oct 01, 2025
The issue was resolved quickly!
The issue was r...
K
Kathleen
trustpilot.com
Oct 01, 2025
The clothing is true to size and fits…
The clothing is true to size and fits like a dream. This is my third purchase, and I have yet to...
G
Gina Yarborough
trustpilot.com
Oct 01, 2025
Very informative and helpful
Very informative and helpful. Resolv...
d
dennis niezgoda
trustpilot.com
Oct 01, 2025
Multi items to view and quality is all…
Multi items to view and quality is all great. I do wish the top...
G
Gina Louise Pinder
trustpilot.com
Oct 01, 2025
They need to be very knowledgeable with there work ethics!
This particular part...
A
ANNA MELI
trustpilot.com
Oct 01, 2025
Thea
Thea, was the one to guide me throug...
a
angela
trustpilot.com
Oct 01, 2025
This is the only online site I will use,
This is the only onl...
C
Carolyn YOUNG
trustpilot.com
Oct 01, 2025
Very helpful
...
R
RoniKay
trustpilot.com
Oct 01, 2025
Modlily is a scam company that will steal your money.
On 8/17/25 I ordered several blouses from Modlily. When I received them, they didn't fit like the pics on their website, and the fabric was horrible....
K
KATHY ARNOLD
trustpilot.com
Oct 01, 2025
AVOID!
All the products are cheap, thin and not something I'd want to wear. The pictures look MUCH better than the actual p...
D
Denise Garin
trustpilot.com
Oct 01, 2025
AWESOME DEAL
I got an awesome deal on 3 swimsuits - for $9.98 each! They fit well, true to color and fashionable. Since I...
S
Sue
trustpilot.com
Oct 01, 2025
Replacing Wardrobe
I've been losing weight and needed all new clothes. With Modlily, I can fi...
D
Dee Scown
trustpilot.com
Oct 01, 2025
I can always rely on Modlily for size…
I can always rely on Modl...
M
Maria Mendieta
trustpilot.com
Oct 01, 2025
My bathing suit arrived in time well made, great material…
My bathing suit arrived in time,well package...
L
Lisa McCracken
trustpilot.com
Oct 01, 2025
Really happy with the service.
Really happy with the service. My p...
a
antoinette castle
trustpilot.com
Oct 01, 2025
Was skeptical at first
Was skeptical at first, but they always have the cutest clothes . Improved over the years on offering buttery...
Conclusion
Reviews show a split consumer experience for Modlily. Many reviewers report reliable sizing, good materials and low prices—examples include multiple customers praising fit, value and quick issue resolution. At the same time, several detailed complaints cite poor construction, misleading product images, missing deliveries and difficulties securing full refunds. If you consider ordering, check sizing charts carefully, review return policies (fees were mentioned), and keep documentation for refunds or disputes. Prospective buyers looking for budget swimwear or staple apparel may find value, but weigh the return process risk when ordering multiple or high-value items.