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We Collect & Analyze Reviews

Olympia Sports
Experiences & Reviews

Olympia Sports is a retailer of athletic footwear, apparel and related sporting goods that sells through an online store and operates physical retail locations. Shoppers commonly search for information on product authenticity, shipping, returns and in-store services when evaluating Olympia Sports.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 38%
Latest Review 18d
Overall Rating
2.5

Our Analysis

🎯

Service quality

Many reviewers report order fulfilment problems, delayed or missing shipments, inconsistent returns handling and mixed in‑store service experiences.

Share of mentions
26%
Weak
💰

Value for money

A small set of reviews raise issues about pricing, denied sale prices, poor value for returned items and customers being charged return shipping.

Share of mentions
6%
Weak
⚡

User experience

Numerous reports cite broken or unclear online flows: missing confirmations, absent tracking, failed return‑label emails, though some orders arrived quickly.

Share of mentions
13%
Weak
🔧

Product quality

Several customers received wrong, defective or poorly fitting items; other buyers reported authentic, well‑fitting shoes in a minority of reviews.

Share of mentions
10%
Weak
📞

Communication

Many reviewers describe poor communication: long holds, unanswered emails, no phone support and abrupt or rude in‑store staff interactions.

Share of mentions
18%
Weak
⭐

Overall experience

Overall impressions lean negative: recurring accounts of missing orders, refund delays and unhelpful support, though some users report smooth purchases.

Share of mentions
27%
Weak

View all 21 public customer reviews – filtered by relevance →

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

L
Lynette Lemieux
trustpilot.com Oct 01, 2025

I brought my jersey here to get the…

I brought my jersey here to get the name changed. I was wanting it done in time for Thursday at 7:00. It would have been impossible to get it...

a
ana re
trustpilot.com Oct 01, 2025

TERRIBLE STAFF store NO 6211

TERRIBLE STAFF store no - 6211 248 PATRIOT PLACE TERRIBLE BEHAVIOR with teenager.Very bad and nasty behavior with customers. Managers says she is the...

W
Walter Les
trustpilot.com Oct 01, 2025

Be aware "5 star reviews" are written…

Be aware "5 star reviews" are written by the company itself. Look...

R
R. May
trustpilot.com Oct 01, 2025

Avoid This Company!!

Bought tennis balls from this company online. After two weeks of no delivery I asked for a tracking number. They replied statin...

N
Nick Vaughan
trustpilot.com Oct 01, 2025

Definitely don't buy from olympiap.com…

Definitely don't buy from olympiap.com - ordered and paid, received tracking number, then carrier advised it was lost and provided a different trackin...

H
Humza Hussain
trustpilot.com Oct 01, 2025

I see a-lot of bad reviews

I see a-lot of bad reviews, maybe there old but in my recent experience purchasing some...

A
Alex Laynez
trustpilot.com Oct 01, 2025

I reed a lot of reviews on this page…

I reed a lot of reviews on this page and honestly I was really worried about my order BUT NO...

J
Jim Beaumont
trustpilot.com Oct 01, 2025

Quality Service

I've ordered four times within the past two years. I've never had a problem with the order or quality of shoe...

A
Antwan Howard
trustpilot.com Oct 01, 2025

Lucky Me!!

After I ordered my shoes I decided it would be a good idea to view the reviews. I seen nothing but bad reviews. I got nervous. To make a...

V
Vik
trustpilot.com Oct 01, 2025

TERRIBLE COMPANY

TERRIBLE COMPANY, STAY AWAY FROM OLYMPIASPORTS.NET . Don't be fooled by their sophisticated website. They are bunch of scammers who will stick bad inv...

H
HRC
trustpilot.com Oct 01, 2025

The biggest nightmare

The biggest nightmare I’ve ever encountered from an online store! I’m still waiting to be refunded 3 months later. No one to speak to, only email. The...

T
Tiffany
trustpilot.com Oct 01, 2025

I would rate zero if I could

I would rate zero if I could. Save your time and money to go to a real well maintained seller. This is 2021, I can't believe their broken service. If...

D
Donny Lawson
trustpilot.com Oct 01, 2025

Horrible return policy

My son had Under Armer jet 2019 shoes in 3Y and loved them, they were getting tight so he wanted the same shoes but larger. We ordered Under Armour Je...

J
Juliet Collings
trustpilot.com Oct 01, 2025

Love that you can return online orders…

Love that you can return online orders in store! I see a lot of bad reviews about wrong items/ wait time on orders... due to the pandemic every store...

M
Marty
trustpilot.com Oct 01, 2025

I was leery about placing an order…

I was leery about placing an order after reading these reviews. I went ahead since my daughter was really...

W
W F
trustpilot.com Oct 01, 2025

Questionable business practices and unhelpful customer service

Terrible return process where their online system claims to email you a return label and associated return info when you use their site, but an email...

C
Chandra
trustpilot.com Oct 01, 2025

I could possibly give no rating at all

I could possibly give no rating at all, these website guys are scammers. Send you the defective item an...

J
John
trustpilot.com Oct 01, 2025

Shoes out of stock - no communcation

I ordered a pair of shoes a week ago, but never received an order confirmation, yet my card was charged the day I ordered them. I contacted Olympia, i...

B
Brad Dorris
trustpilot.com Oct 01, 2025

This company is a joke thank god I…

This company is a joke thank god I didn’t spend a lot. 1 week out still no shipment tracking number. The customer service my god says 2 minute wait I...

B
BC
trustpilot.com Oct 01, 2025

Worst company ever!

Worst company I have ever dealt with in my life. Save yourself the hassle, even if it cost you more money, and find a more reputable company for your...

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Conclusion

Reviews show a pattern of fulfilment and communication problems for Olympia Sports: many customers report late or missing shipments, difficulty obtaining tracking, and delayed refunds. Multiple reports describe unresponsive or email‑only support and inconsistent return policies, while some reviewers cite rude in‑store interactions. At the same time, several customers report fast deliveries and successful in‑store returns, indicating uneven performance across orders and locations. Consumers considering Olympia Sports should keep order confirmations and receipts, verify tracking promptly, and consider using stores that allow in‑person returns where available.