On Running (1 reviews)

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On Running

Shoes are necessities of life, they are worn to protect the foot from harmful objects, and weather and also for fashionable purposes. Furthermore, On Running proclaims to be a company that is involved in the manufacturing and sales of running shoes and other clothing items. We advise you to indulge yourself in the On Running reviews here, before patronizing them.

About On Running
On Running claims to be a fashionable company brand that is involved in the sales of running shoes for men and women. The company was founded in the year 2010 in Zurich, Switzerland; by Oliver Bernhard, a retired three times duathlon, alongside his Co-Founders David Allemann and Caspar Coppetti. All three individuals were believed to have possessed the same goal of producing quality running shoes.

According to the founder, Oliver, after retiring as a professional duathlon champion and Ironman winner, he decided to change the world through one of his great ideas by producing running shoes with comfortable soles to ensure the perfect running sensation. Through his search on how to create this brand, he eventually came across his co-founders, who had the same vision as he did and together they birthed the On Running shoes.

Contact Options for On Running
The On Running customer care service operates from 9 AM to 5 PM, and from Mondays to Fridays. Customers can contact them via the company’s email address at customercare@onrunning.co.

Products and Services of On Running
On Running is a company that deals with the sales of shoes not just for running but also fashionable. They offer retail of shoes grouped into various categories such as the Roger, classics, Cylon, the cloud series, waterproof collection, apparel, and other accessories all for both men and women.

On Running offers shipping services to all regions of Switzerland and internationally to over 50 countries. The company uses different courier services for shipping off goods depending on the customer’s location. After processing orders, the company sends a confirmation email letting customers know the whereabouts of their packages, deliveries take about 1-6 business days depending on the location stated.

On Running offers each customer a chance to return any product they are not satisfied with through their 90-day return policy. Products eligible for returns must be in good condition, unused, unworn, unwashed, and their original delivery box, with valid company tags and proof of payment. The company also offers a refund and exchange policy, and refunds are made within 14 days after receiving products when the products have undergone due processing. After receiving the returned products, exchanges are made within 10-14 days.

Payment Channels for On Running
Payment for products can be done through the following On Running payments options, namely; Diners Club, Discover, PayPal, MasterPass, Apple Pay, Maestro (United Kingdom), VISA, MasterCard, and JBC. They also accept the following payment channels for some specific countries; Klarna, Billpay, invoice, and instant bank.

Compliments, Complaints, and Tips for On Running
Have you ever been a customer of On Running? If you have, do well to give us your thoughts and opinions on your shopping experience with this company. Alongside your feedback on the brand, we also welcome customer reviews offering suggestions that would enable On Running to serve their customers better.

 

Förrlibuckstrasse 190

8005 Zurich

📧 happiness_deliverers@on-running.com

☎ +41 44 225 15 77

Reviews, complaints & experiences

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On Running - All reviews
  • Kristopher Robel
    08-10-2022

    An Exceptional Experience with On Running Shoes

    I recently purchased a pair of running shoes from On Running, and I have to say that I am beyond impressed with my experience. From start to finish, everything was seamless.

    First off, the website was incredibly easy to navigate. The clean design made it simple for me to browse through all their products and find what I wanted quickly. When I found the pair of shoes that caught my eye, placing an order was a breeze.

    The shipping process also went smoothly - before I knew it, my package had arrived at my doorstep. And when I opened up the box and tried on my new kicks? It was like walking on clouds! The comfort level is unparalleled; every step feels cushioned yet secure thanks to their innovative technology.

    I've taken these shoes out on runs multiple times now, and they're holding up fantastically well. They haven't shown any signs of wear or tear even though they’ve gone through some tough terrains which shows the durability of the brand.

    Overall, On Running has definitely won me over as a customer for life. Their attention to detail in terms of both design and functionality is truly impressive. If you're in need of high-quality athletic footwear that will stand up against rigorous activity without compromising comfort

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