Reviews show clear strengths in product selection, pricing, and website usability: many customers report good-quality cleats and apparel, frequent discounts, and an easy checkout. At the same time, several reviews highlight operational problems—slow order processing, inventory errors that led to cancellations, and long waits or unhelpful responses from support. For shoppers prioritizing price and product range, Soccer.com frequently meets expectations; for those where fast fulfillment and reliable customer service are critical, reported inconsistencies are relevant. When buying, consider using promo codes or membership offers but monitor shipping estimates and keep order confirmations and communications for dispute resolution if problems arise.
Examples from available reviews (Dec 2021 – Feb 2026).
Membership discounts and promos provided significant savings and friendly service.
“Soccer.com has a great selection of cleats, clothing, and fan gear.”
Orders were processed extremely slowly and sometimes canceled.
“They have always been extremely slow processing orders”
Customized uniform was significantly shorter than expected and returns were refused.
“The uniform was over 3 inches shorter than their size chart”
Products are legitimate and reviewer is consistently satisfied with purchases.
“The product is legit. I'm always happy with my purchase.”
Service reports are mixed but lean negative: several reviews praise helpful staff, while more report slow order processing, cancellations, and poor issue resolution.
Multiple reviewers cite competitive prices, promo codes, coupons, and membership discounts that make purchases feel like good value.
Most reviewers describe an easy, user-friendly website, smooth checkout, and helpful sizing tools; a minority report slow site performance.
Product quality is frequently praised, especially cleats and gear; a small number of reviews report sizing problems or issues with customized items.
Communication experiences vary: some customers report responsive support, while others describe unanswered calls, automated replies, and inventory-related notices.
Overall impressions are mostly positive, driven by product and price; a notable portion of reviews report fulfillment failures and poor support experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Longtime customer praised merchandise quality and ease of business.
“I love the quality of the merchandise and the ease of doing business with this company.”
Reviewer reported great quality and service.
“Great quality and service.”
Website was user friendly and customer service good.
“User friendly website.”
Consistent discounts made fair prices even better; product top notch.
“They always have a discount you just have to be patient.”
Next-day shipping options and membership convinced reviewer to remain a customer.
“Best experience ever...thanks for your next day shipping options..”
Website navigation was exceptional and team kit was readily available.
“The ease of navigating through the website was exceptional.”
Site was very easy to navigate with wide selection and good sales.
“Super easy to navigate with a wide array of nice kits and accessories and other items.”
Easy-to-use website offered helpful sizing guide and predictable delivery dates.
“Easy-to-use website with a helpful sizing guide.”
Reviewer repeatedly ordered shoes and appreciated discounts.
“I have been ordering soccer shoes here for a while”
Website was efficient and made purchase easy.
“this page was definitely efficient.”
Reviewer reported a great experience with the purchase.
“Great Experience!! 💯”
Great selection and prices; membership and coupons added value.
“Soccer.com always provides a great selection of soccer related products and at great prices.”
Reviewer reported poor fabric quality and manufacturing.
“poor quality fabrics and manifacturing!”
Item was in stock and ordering process was easy.
“Exactly what I wanted, in stock, easy ordering process”
Soccer.com has consistently been great and easy to use.
“Soccer.com has always been great and easy to use”
Website was amazing for buying gear for kids.
“Amazing website to buy gear for kids.”
Reviewer found the site simple and reliable based on experience.
“Simple and reliable from what I seen”
Poor communication, shifting backorder dates, and disappointing delivery experience.
“No proactive communication about delays”
Reviewer loved the selection, team gear quality, rewards, and coupons.
“We love shopping soccer.com whether it be jerseys...Cleats...Or gear.”
Large selection and membership discounts made Soccer.com an easy go-to.
“Massive product selection, Goal Club membership, and stacking discounts makes soccer.com an easy go-to resource for soccer gear.”
Membership discounts and promos provided significant savings and friendly service.
“Soccer.com has a great selection of cleats, clothing, and fan gear.”
Affordable prices and satisfactory cleats for son.
“Awesome prices and even better products.”
Orders were processed extremely slowly and sometimes canceled.
“They have always been extremely slow processing orders”
Order canceled due to an inventory error after no shipping updates.
“the cleats I ordered would not be shipping due to an inventory error in their system.”
Customer said the services were excellent overall.
“Excellent services”
Reviewer appreciated consistent stock, discounts, and long-term membership perks.
“I like that soccer.com is always stocked up in cleats, gear and discounts!”
Purchase process was very easy and accommodating.
“Very easy and accommodating.”
Paid for expedited shipping but order remained unsent after eight days.
“On day 8 the order had still not been sent.”
Payment was taken but package was never handed to FedEx, causing frustration.
“They took payment for the shorts by marking as shipped.”
Website was easy to navigate and offered discounts and easy points use.
“Website is ease to navigate, great discounts, you can add coupons and use your points easily.”
Platform was easy to navigate and helpful with sizing.
“The platform was easy to navigate.”
Products are legitimate and reviewer is consistently satisfied with purchases.
“The product is legit. I'm always happy with my purchase.”
Great experience due to significant annual sale deals.
“these were great deals in their once a year sale.”
Website search and ordering were very slow and backorders lasted months.
“spinney-wheel for an eternity.”
Checkout was easy and promo codes applied automatically.
“Just ordered cleats and the ease of check out and automatically applied promo codes were great.”
Site provided an easy and user-friendly environment.
“Easy and user friendly environment”
Customized uniform was significantly shorter than expected and returns were refused.
“The uniform was over 3 inches shorter than their size chart”
Easy to use site and quality products.
“Easy to use. Quality products”
Reviewer rated the experience as okay and very good.
“Ok verry good”
Prices were lower than other sites and useful coupons helped choose shoes.
“Price of shoes were less expensive than other sites”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Soccer.com is an e-commerce retailer focused on soccer equipment, footwear, apparel, and fan merchandise. The site serves players, teams, and supporters with an online storefront featuring brand products, promotions, and shipping to consumers. People researching Soccer.com commonly look for product selection, pricing, shipping, and customer support information.