Reviews Analyzed
2
We Collect & Analyze Reviews
State & Liberty
Experiences & Reviews
State & Liberty is a U.S. menswear brand that focuses on shirts and apparel tailored to athletic body types. The company primarily sells direct-to-consumer online and is frequently reviewed for fit, fabric quality, sizing, and after-sales support. People researching State & Liberty reviews typically look for information on fit, durability, customer service, and billing practices.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Mixed reports: one reviewer praised fast, helpful customer-service intervention on an order mix-up; another reported no follow-up after escalating a billing issue.
Share of mentions
Mixed
18%
💰
Value for money
Mixed impressions on value: one reviewer highlights good fit and lasting quality for the price, while another cites an unexpected non-sterling transaction fee.
Share of mentions
Mixed
18%
⚡
User experience
Mixed user experience: fit and wearability praised by one customer; the other experienced frustration with payment fees and lack of resolution after chasing the issue.
Share of mentions
Mixed
18%
🔧
Product quality
Limited data: one reviewer describes shirts as well-made, durable, and well-fitting for athletic builds; no additional product-quality comments in other reviews.
Share of mentions
Mixed
9%
📞
Communication
Mixed communication: one reviewer reported a friendly, professional representative handled an order issue; another reported being asked for documents but then receiving no response.
Share of mentions
Mixed
18%
⭐
Overall experience
Overall impressions vary: one review is strongly positive about fit, quality, and service; the other is negative due to billing fees and unresolved follow-up.
Share of mentions
Mixed
18%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (December 2021 – October 2025).
Finally, a Shirt That Actually Fits an Athletic Build
"I’ve been a regular State & Liberty customer for a while now, and I can’t speak highly enough of their shirts. As someone who’s competed in bodybuildi..."
James Poyner
Trustpilot
Oct 01, 2025
Featured for: Athletic-fit praise and resolution
Long-Sleveed Shirt
"Whilst I cannot fault the delivery of the goods I was not impressed when I received my credit card bill to fnd that I had been charged a non sterling transaction fee which I was not told about when I purchased the goods. I made a point of calling them before I used my card to check there were no fees and was advised there werent so was particularly annoyde at this. I did bring this to State & Liberty attention and was asked to send a copy of the statement which I did but have heard nothing since despite chasing them again. Not impressed with this I am afraid what a shame!
"
David Mendez
Collected.reviews
Dec 13, 2021
Featured for: Raised dispute, unresolved response
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
J
James Poyner
trustpilot.com
Oct 01, 2025
Finally, a Shirt That Actually Fits an Athletic Build
I’ve been a regular State & Liberty customer for a while now, and I can’t speak highly enough of their shirts. As someone who’s competed in bodybuildi...
D
David Mendez
Collected.reviews
Dec 13, 2021
Long-Sleveed Shirt
Whilst I cannot fault the delivery of the goods I was not impressed when I received my credit card bill to fnd that I had been charged a non sterling transaction fee which I was not told about when I purchased the goods. I made a point of calling them before I used my card to check there were no fees and was advised there werent so was particularly annoyde at this. I did bring this to State & Liberty attention and was asked to send a copy of the statement which I did but have heard nothing since despite chasing them again. Not impressed with this I am afraid what a shame!
Conclusion
Reviews show a clear strength in fit for athletic body types and perceived product durability, with a reviewer explicitly praising fit and fabric. Customer service can be effective—one reviewer reports a quick, professional resolution of an order mix-up. Conversely, another reviewer experienced an unexpected non-sterling transaction fee and reports no subsequent follow-up after submitting documentation. Shoppers should consider the positive fit and service examples alongside the billing/communication concern and verify payment terms before purchasing.