Reviews for The Winston Box show divergent experiences. One customer praised professional, careful packing and affordable pricing for a move; another reported issues with a subscription product, unexpected charges, poor product quality, and unresponsive communication. If you contact the company, ask for written pricing details, explicit subscription terms, and tracking options before purchase. Confirm available contact methods (phone and email) and request references or examples of packing work when evaluating service.
Examples from available reviews (Dec 2021 – Feb 2026).
The company provided professional, fast, careful packing at an affordable price.
“They worked fast, yet carefully with all our belongings.”
They charged unexpected subscription fees and failed to respond to contact attempts.
“I've tried contacting them 4x already with no response.”
One reviewer described professional, careful and fast packing support; another raised unmet expectations and billing-related service complaints.
One reviewer found packing services affordable; a separate review reported hidden fees, higher shipping totals and unexpected subscription charges.
Booking and in-person packing were reported as smooth by one customer; another described limited ordering control and surprise subscription billing.
Product reports focus on a subscription box: a reviewer described clothing as low-quality, synthetic, and not matching expectations.
A reviewer reports no phone contact, only a website channel, multiple unanswered attempts, and missing delivery tracking information.
Overall impressions split: one customer praised the moving help and care; the other cited billing, product and contact failures.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
They charged unexpected subscription fees and failed to respond to contact attempts.
“I've tried contacting them 4x already with no response.”
I’m looking for a moving company to help me with my move on June 15th. I packed my boxes and needed to ship them across the country. I contacted The Winston Box Company because they were conveniently located in my area and competitively priced. I met with their team and they were nice, professional and knowledgeable about what they did. They packaged everything for me (even some of those items that weren't packed in boxes) for a very affordable price. They worked fast, yet carefully with all our belongings. Overall it was a great experience! I will definitely give their name to my friends and colleagues who need a helping hand in their moving process.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
The Winston Box is the subject of consumer reviews compiled here to help shoppers evaluate its service aspects. This summary focuses on the core review topics consumers commonly search for: service quality, value for money, user experience, product quality, communication, and overall impressions. Use this compilation to compare firsthand feedback, identify common strengths and weaknesses, and prepare specific questions before contacting the company.