Alex Mill (1 reviews)

Go to the site
Reviews, complaints & experiences
  • 6
    Ordering
  • 8
    Service
  • 8
    Pricing
  • 8
    Delivery
Overall
7.6

Alex Mill

Finding designer fashion is a task that involves chasing after the latest trends. Designers spend their time creating and inspiring the next fashion fad, trend, or style for the next season. Fashion designers also create clothing with fabrics that are cutting edge, premium, and usually more expensive. Buying a single item of designer clothing can transform an ordinary outfit into a special one. The men’s and women’s fashion and clothing industry is complex with many various styles available for people to pick and choose. Alex Mills is one such company, and you might be wondering about its products, shipping, and other customer services. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions. That’s the power of customer reviews.

About Alex Mill:
The company Alex Mill was founded in 2012 by Alex Drexler as an online designer clothing shop for men and women. The designs are focused on classic styles and wardrobe essential items. Alex Mill’s clothing is designed in-house by renowned fashion designer Somsack. The company sources premium materials from Europe and Asia for manufacturing. This company operates from head offices in New York City, New York, United States. Alex Mill also has a physical store located in New York City.

Products and Services of Alex Mill:
This online shop lists its products under categories, including jumpsuits, t-shirts, shirts, sweatshirts, sweaters, pants, shorts, dresses, skirts jackets, shoes, and fashion accessories.

Payment methods accepted by the company are Visa, MasterCard, American Express, and Discover Network credit and debit cards. PayPal is also available as an express payment option on the online shop’s checkout section.

Shipping Methods of Alex Mill:
Alex Mills offers customers two shipping speed services to choose. The company provides free shipping on orders that exceed a certain value amount threshold. All other orders are shipped at a fixed-rate shipping cost that is automatically calculated and added to the checkout. Standard shipping deliveries usually take between 3to10businessdays to complete. Expedited shipping is available upon request, and it usually takes between 2 to 3 business days for deliveries to be completed.

Returns and Exchanges Policy of Alex Mill:
The company provides customers with a 21-day returns policy. Customers who wish to return items must ensure that the items are unworn, undamaged, and original tags and packaging are enclosed. Returns shipping cost is the responsibility of the customer. Refunds are paid between 14 and 21 business days after the returned items have arrived at the company’s facilities. An exchanges policy is also available, but exchanges are only eligible for items in different sizes and in the same color and style. To being the returns and exchanges processes, customers must first contact the company’s customer service portals on the Alex Mill’s website.

Compliments, Complaints and Tips of Alex Mill:
Have you bought any products or items from Alex Mill before? What was your experience of their online shop’s design and was it easy to find the item you wanted to buy? Did the company accept your preferred method of payment? Were their shipping methods efficient and safe for your package? Did your order arrive on time? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.

Reviews, complaints & experiences

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Alex Mill - All reviews
  • Chloe Hammond
    09-12-2021

    Shirt Dress

    I would give 0 stars if possible. I purchased a dress online from this shop on November 21st and the shop owner informed me that it would be shipped out within 3-5 days. It's been almost 3 weeks and I still haven't received my merchandise. I have messaged the shop owner several times and they have not responded at all. No explanation, no apology, no refund, I just lost my money. I think it’s time I make a dispute claim with Paypal because Alex Mill have proven not to care about their customers. I would not recommend buying from this shop unless you want to wait forever for your item to arrive.


    • Ordering
      • *
      • *
      • *
    • Service
      • *
      • *
      • *
      • *
    • Pricing
      • *
      • *
      • *
      • *
    • Delivery
      • *
      • *
      • *
      • *
    Overall
    7.5
    Respond on this
    Plaats een reactie
Write your own review about Alex Mill?
  • Ordering
  • Service
  • Pricing
  • Delivery
Overall
2
  • Home