Helpful customer service resolved an order mistake and processed refund.
“Easy return and refund process.”
User reviews indicate Gnoce generally delivers a positive shopping experience: many customers report easy ordering, timely shipping and careful packaging. Customer support is frequently described as responsive and effective for returns, order corrections and replacements. Product feedback is mostly favorable, with multiple reviewers noting attractive charms and lasting finishes, though isolated issues such as tarnishing or small fit problems were reported and were often remedied by replacement. A minority of reviewers highlight fair pricing and regular promotions; however, the sample for price comments is small. Prospective buyers may want to review material descriptions and recent customer photos, and consider contacting support about fit or finish before ordering if those factors matter to them.
Examples from available reviews (Nov 2021 โ Feb 2026).
Helpful customer service resolved an order mistake and processed refund.
“Easy return and refund process.”
Ring tarnished but customer service promptly offered a replacement.
“Gnoce have been brilliant and offered me a new set to replace the tarnished one.”
Longtime customer praised product variety, fair prices, and good communication.
“the prices are fair because of the quality.”
Items matched description and quality, but spider charm snagged constantly.
“the spider charm I got gets caught on literally everything”
Reviewers report responsive, helpful customer service, smooth returns and order corrections when issues arose.
A small number of reviewers cite fair pricing, frequent promotions and good deals; sample size is limited.
Many customers note easy ordering, timely shipping and careful packaging; occasional delays were resolved by support.
Most reviewers praise charm and bracelet quality and durability; a few report issues like tarnishing or fit problems.
Buyers frequently mention prompt replies, proactive messaging about parcels and helpful guidance via customer channels.
Overall impressions are positive: many reviewers say they are satisfied, would reorder, and recommend Gnoce to others.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท bbb.org (6) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Fast service and a great selection overall.
“Fast service, great selection”
Products look great, last long, with fast international shipping.
“amazing products, everything looks great and has lasted long.”
Reviewer says the product was great.
“great product!”
Beautiful jewelry that delighted the reviewer's family.
“Beautiful jewellery. My family were delighted with their gifts”
Smooth ordering, timely delivery, and stunningly high-quality jewelry.
“The jewelry is even more beautiful in person than it is online.”
Purchased charms are stunning; personalized cat charm is favorite.
“The charms that I've bought are stunning”
Pleased with the unique selection and item quality.
“I was very pleased with the selection and quality of the items I purchased.”
Good service and communication despite long shipping, received free gift.
“shipping took a long time but i was kindly given a mystery free gift with my order for my inconvenience.”
Excellent service resolving my problem; reviewer couldn't fault them.
“Service was excellent to contacting to them resolving my problem can't fault them”
Outstanding customer care, helpful and efficient in resolving mistakes.
“had the best customer care they were so helpful quick and efficient.”
Great pricing, amazing quality, quick arrival; reviewer highly recommends.
“The pricing was great. The quality is amazing. And it arrived very quickly.”
Charms are stunning; some arrive quickly while others take longer.
“The charms are always stunning and some of them arrive quickly.”
Products are well made and modern.
“Well made, modern!!!”
Reviewer says the charms are excellent.
“Excellent. The charms are pretty much”
Reviewer received excellent customer service assistance.
“i received the best customer service help on some issue”
Product quality exceeded expectations and exchanges were handled well.
“Quality of the products surpassed my expectations everything.”
Well-made charms shipped quickly and arrived in about ten days.
“Very well made charms. My order shipped the next day and came in about 10 days.”
Received Peanuts charms and bracelet, loved them, and good timing.
“I received my Peanuts charms and bracelet! I am SO in love with it and it arrived in good timing!”
Product was absolutely beautiful; reviewer will buy again.
“Absolutely beautiful!! Will buy again.”
Unique, beautiful pieces with special packaging made recipient feel special.
“The pieces are beautiful and so unique.”
They ordered surprise boxes but received empty boxes and refund was refused.
“I ordered two and they sent my empty boxes”
Items matched description and quality, but spider charm snagged constantly.
“the spider charm I got gets caught on literally everything”
High-quality tiny charms with detailed workmanship and helpful service.
“The quality and details they can get into the tiny charms is amazing!”
Very good product quality and satisfactory customer service.
“Very good quality and good customer service”
Ordering was easy and the bracelet arrived timely and pretty.
“Ordering was easy the braclet came in a timely manor and they are really pretty”
Fast shopping experience with great, carefully detailed products.
“Great and unconventional products, shopping takes just few days”
Company responded quickly and corrected my order mistake.
“Company was very responsive to my questions.”
Peanuts charms matched description, arrived timely, and had very good quality.
“The Peanuts charms are very cute and are as described.”
Reviewer loved the product and praised customer service.
“I love it, great costumer service”
Received a rose gold and white block letter bracelet and loved it.
“The block letters are beautiful.”
Great product, fast delivery, and helpful company; will buy again.
“Great product! Delivered very quickly.”
Customer service replaced items delayed in delivery and was accommodating.
“Their customer service is very accommodating.”
Reviewer praised the selection, sales, and recommends Gnoce to friends.
“Th selection and sales are amazing!”
Longtime customer praised product variety, fair prices, and good communication.
“the prices are fair because of the quality.”
Ring tarnished but customer service promptly offered a replacement.
“Gnoce have been brilliant and offered me a new set to replace the tarnished one.”
Beautiful, well-made items with many choices and good prices.
“Beautiful items, lots of choices, great quality, awesome prices and deals”
Purchased bracelet and charms and my wife was very happy.
“Beautiful bracelet and charms, my wife was very happy with it all”
Company provided timely updates via email and WhatsApp; package arrived on time.
“I was fully informed through email and WhatsApp.”
Reasonable prices and selection; charms maintained quality, replacement arranged.
“I found the prices to be very reasonable, and the selection was AMAZING.”
Promise ring was loved, shipped quickly, and had amazing quality.
“Great shipping time and amazing quality”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gnoce is an online retailer of fashion jewelry and accessories that sells charms, bracelets, rings and earrings through an e-commerce platform. People searching reviews for Gnoce typically look for information about product durability, shipping speed, customer support and pricing. This summary aggregates verified user feedback to help prospective buyers evaluate Gnoceโs selection, service responsiveness and common product concerns.