The available reviews indicate recurring problems with order fulfilment, product correctness/condition, and refund handling. Multiple customers reported unresponsive support after returning items, with at least one escalating the case through their card provider. If you consider purchasing from Juice Store, review the written return and refund policies carefully and retain shipping and return documentation. Paying with a card or payment method that supports disputes may provide additional protection if a refund is delayed.
Examples from available reviews (Feb 2018 – Feb 2026).
Late delivery with faulty product and unresolved refund request.
“I am still waiting for a refund after 5 weeks.”
Returned item delivered but refund not received and support unresponsive.
“I have still not received a refund.”
Reviews describe long delivery times, delays in refund processing, and unresolved return handling, leaving orders and reimbursements unsettled for weeks.
At least one reviewer reports poor product condition and a denied or delayed refund, raising concerns about perceived value and money-back outcomes.
There are no specific comments about website or app usability in the available reviews.
Multiple reviewers report receiving faulty or incorrect items, prompting returns and refund requests rather than satisfactory replacements.
Both reviews describe unresponsive customer service after returns: emails ignored, difficulty reaching staff, and slow or absent follow-up.
Overall impressions in the provided reviews are negative: unresolved refunds, product problems, and poor post-purchase support.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · yelp.com (1) · Quotes shortened · As of: February 2026
Returned item delivered but refund not received and support unresponsive.
“I have still not received a refund.”
I ordered a sweatshirt and it took six weeks to come. When it eventually arrived it was awful, the quality was terrible and I wanted my money back. Now I'm still waiting for them to get back to me but can never seem to get through. It is taking ages and I think the company should be investigated for everything they are doing. I don't recommend this company as a decent business partner due to the following reasons: The products were all faulty, the return policy is extremely restrictive, and I am still waiting for a refund after 5 weeks. Do not engage this company whatsoever!
Orders are online with pickup option; friendly staff and good juice.
“good juice and a nice staff!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Juice Store is an online retailer selling apparel and streetwear. Shoppers researching the brand typically look for information on product quality, shipping and return policies, payment and refund handling, and customer support responsiveness.