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We Collect & Analyze Reviews

Lisa Says Gah
Experiences & Reviews

Lisa Says Gah is a womenswear brand and online retailer offering boutique-style clothing and accessories. People searching for "Lisa Says Gah reviews" typically look for information about product fit, shipping, returns, and customer service experiences. This summary focuses on reported buyer experiences across recent customer reviews to help shoppers evaluate order and post-purchase risks.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 30%
Latest Review 20d
Overall Rating
2.1

Our Analysis

🎯

Service quality

Many reviewers report repeated fulfillment problems: late or cancelled shipments, oversold items, wrong sizes, and delays replacing or reshipping orders.

Share of mentions
25%
Weak
💰

Value for money

Customers raise financial concerns: delayed or missing refunds, relatively high prices and shipping costs, and small credits offered after problems.

Share of mentions
10%
Weak
⚡

User experience

Several reviews note website and inventory issues: incorrect stock listings, unexpected back-orders, and inconsistent online measurements or listings.

Share of mentions
6%
Weak
🔧

Product quality

Product feedback is mixed: some customers praise the style and materials, while others report wrong, damaged, or poorly sized items on arrival.

Share of mentions
10%
Mixed
📞

Communication

Most comments describe slow or missing responses: unanswered emails, unhelpful bots, long hold times, and inconsistent support across channels.

Share of mentions
22%
Weak
⭐

Overall experience

Overall impressions skew negative: frequent frustration with orders and support, though a minority of shoppers note prompt deliveries and helpful replacements.

Share of mentions
26%
Weak

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (19) · Collected.reviews (1) · Quotes shortened · As of: October 2025

K
Keran
trustpilot.com Oct 01, 2025

Allowed me to order something out of stock and no refund yet

I ordered a dress online and didn't hear about any updates aside from the order confirmation. Their AI bot isn't very helpful and it was hard getting...

C
Charley
trustpilot.com Oct 01, 2025

Wish I had read these reviews before…

Wish I had read these reviews before buying! First item arrived and was a completely incorrect (and horrible) item but in the correctly labeled bag, n...

M
Maj
trustpilot.com Oct 01, 2025

Wont recommend

My order got cancelled twice because they perceived me as fraud. Customer service was v...

P
Polly Jordan
trustpilot.com Oct 01, 2025

Waste of time and money

Paid £180.00 plus shipping to UK for a pair of jeans to wear for my wedding weekend, they arrived broken and completely unwearable. Customer service w...

l
lily
trustpilot.com Oct 01, 2025

Stay away! Horrible experience!!

I bought a dress from them and received an order confirmation, then a note that my dress had shipped. My tracking number wasn't working after 24 hours...

C
Caroline
trustpilot.com Oct 01, 2025

Not good

Not good! Do not order from them, misleading shipping times and unresp...

M
Mi
trustpilot.com Oct 01, 2025

Took ages to ship even though I paid…

Took ages to ship even though I paid $32 for express shipping to Canada. It claimed to take 2-3 days but took about 7 business days instead. Once the...

I
Izzy Figueredo
trustpilot.com Oct 01, 2025

Inventory not updated and poor communication

I placed an order for the Lily Dress on 6.03 hoping to wear it on my birthday (6.30). The Shop app specified that orders ship within 2-3 days so once...

C
Cecily Polonsky
trustpilot.com Oct 01, 2025

Order still not here and NO communication

I ordered clothes almost a month ago for a high price. Since then, it has not shipped (despite it claiming it would take 2-3 business days) but worst...

E
Elham Nasser Eddin
trustpilot.com Oct 01, 2025

Was a big fan of this brand

Was a big fan of this brand, however many times they made a mistake in my shipped orders. But what really got me is that they sent me a dress I didn't...

K
Kate Beck
trustpilot.com Oct 01, 2025

Love them

I had a really good experience with customer service at this company. I had an issue with a stain...

J
Jody
trustpilot.com Oct 01, 2025

Wish I had read the previous reviews

Wish I had read the previous reviews. Ordered on 12/11, says shipped 12/15 but never arrived at UPS. No one working the online chat and no one respond...

Y
YL
trustpilot.com Oct 01, 2025

Should have read the reviews here

Ordered 2 pairs of shoes on 22/11 and have yet to receive any update about shipping since. Customer service seems non-existent via email and IG. Will...

K
Kelsey
trustpilot.com Oct 01, 2025

No update on shipping for 2 weeks

No update on shipping for 2 weeks, after emailing to check. When I asked to cancel order because it was tak...

t
trustpilot
trustpilot.com Oct 01, 2025

Everything about this company is a mess

Everything about this company is a mess. The sizing is off. The inventory is not updated. Customer service is non-existent. Shipping and delivery dead...

J
Jen Witter
trustpilot.com Oct 01, 2025

thanks for the delivery

...

E
Emelia
trustpilot.com Oct 01, 2025

Awful

No customer service response at all when emailed multiple times. Hounded them on Instagram for a response. Received an email two weeks after purchasin...

R
Rachel Yang
trustpilot.com Oct 01, 2025

Gah!

Gah! So so cute, I absolutely love everything that this store carries, I will s...

B
Barbara
trustpilot.com Oct 01, 2025

Beautiful Service and Clothes

Truly an ideal experience!!! They use USPS and while shipping was kinda expensive it shippe...

N
Nicholas Hernadez
Collected.reviews Nov 21, 2021

Boots

I have been a loyal customer of Lisa Says Gah for more than a year now. I purchased my daughter's birthday boots online. Lisa Says Gah messed up on my order and delivered the wrong size so I requested for a replacement. They asked me to send back the boots so they can ship out another pair, which I did. More than 7 days passed and they still haven't shipped out my order yet! I have no idea what happened because my email clearly showed the right size to be delivered. I was very disappointed because the boots are for my daughter's birthday and I would have to look for an alternative gift for her.

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Conclusion

Reviewers most commonly report problems with order fulfillment and customer support: late or cancelled shipments, oversold items, and slow or missing refunds appear frequently. Product impressions are split—several customers praise the clothing style and sustainability, while others received wrong, damaged, or poorly sized items. A minority of shoppers describe fast shipping and effective service (for example, prompt replacements or on-time delivery). If you consider purchasing, check current stock confirmations, keep proof of purchase, and allow extra time for shipping; be prepared to follow up persistently with support if issues arise.