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We Collect & Analyze Reviews

Nigra Mercato
Experiences & Reviews

Nigra Mercato is presented as a consumer-facing e-commerce merchant. This summary compiles observed customer feedback on order fulfillment, shipping, customer support, product condition, and overall buying experience to help shoppers researching the brand.

Overview & Key Metrics

Reviews Analyzed 10
Positive Sentiment 70%
Latest Review 24d
Overall Rating
3.7

Our Analysis

🎯

Service quality

Several reviews report unresponsive or rude customer service and unresolved refund requests; a few reviews praise good service in short remarks.

Share of mentions
19%
Weak
💰

Value for money

One reviewer explicitly noted a good price and satisfaction with the purchase; other reviews do not discuss pricing or value.

Share of mentions
3%
Mixed
⚡

User experience

Most reviewers describe fast deliveries and smooth order arrival, but a notable minority report returned packages, missing refunds, or delivery problems.

Share of mentions
29%
Mixed
🔧

Product quality

One buyer explicitly described the product as excellent and as advertised; product quality is otherwise rarely mentioned in reviews.

Share of mentions
3%
Mixed
📞

Communication

Multiple customers report no responses to inquiries, missing account credit slips, and lack of shipping updates; no positive communication examples were detailed.

Share of mentions
13%
Weak
⭐

Overall experience

Reviewers' overall impressions are split: several report fully satisfactory orders, while others report unresolved service issues and refund problems.

Share of mentions
32%
Mixed

View all 10 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 10 reviews

All Customer Reviews

Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: October 2025

H
Hans
trustpilot.com Oct 01, 2025

All good

Bought something with a good price. Was skeptical because of the reviews....

C
Cas
trustpilot.com Oct 01, 2025

Terrible Customer Service and No Response!

Unfortunately, my experience with Nigra Mercato has been extremely disappointing. After my package was returned to their facility, I tried to contact...

M
Mickael Mingot
trustpilot.com Oct 01, 2025

TOTALLY NOT RECOMMEND

TOTALLY NOT RECOMMEND. THEY NEVER ANSWER AN...

J
Jörgen Ullrich
trustpilot.com Oct 01, 2025

Delivered as ordered within 5 days👌🏽

Delivered as order...

S
Sasha Beg
trustpilot.com Oct 01, 2025

Happy with everything!

Bought a pair of Nike slides and they arrived really fast, without any pro...

I
Iker Ituarte
trustpilot.com Oct 01, 2025

I bought a pair of Nike in Spain and…

I bought a pair of Nike in Spain and they ar...

V
Vladimir Lisenco
trustpilot.com Oct 01, 2025

best service!

...

A
Amice Lock
trustpilot.com Oct 01, 2025

So no refund or recognition of…

So no refund or recognition of attempted delivery by Parcelforce. No money back. Do not order from this busines...

P
Peter
trustpilot.com Oct 01, 2025

All good

All good, everything as advertised. D...

A
Andrew Smith
Collected.reviews Dec 11, 2021

ADIDAS RESPONSE CL

I am a first time buyer and I was very excited to order from this site.When the shoes were delivered I was very, very pleased. They were excellent quality and exactly what I expected based on the description. The shipping was quick. However, I was extremely upset with not being kept in the loop about shipping status. I had to email several times to find out where my order was. They were extremely rude in their responses to me and never once apologized for not being in touch as they should have been. If they could get customer service together, they would be a great shoe store.

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Conclusion

Reviews show a clear pattern: many customers experienced fast deliveries (examples note arrivals in two to five days) and several reported receiving items as described. Product condition was positively mentioned in at least one review, describing shoes as "excellent quality." At the same time, multiple reviews cite unresponsive or rude customer service, missing refunds, and communication gaps when orders were returned or problems occurred. For shoppers prioritizing quick delivery, the feedback often notes satisfactory shipping; for those who require reliable post-sale support or straightforward refunds, the reported issues suggest exercising caution. Before purchasing, consider verifying the seller's return and refund process and keeping written records of tracking and communications.