Skip to content

Nugnes 1920
Reviews & Experiences

Many reviewers mention fast shipping, accurate descriptions, and a website that’s easy to use. Several customers also point to good deals and quick replies from customer service. The main complaints focus on returns and refunds, along with some delivery problems and a few authenticity concerns. Overall, ratings are sharply split between very positive feedback and strongly critical accounts.

Overview & Key Metrics

Review count
32
Sources
trustpilot.com, sitejabber.com
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Many reviewers praise quick delivery and responsive support. Some reports describe denied free exchanges, return fees, and mistakes by third-party shippers. Most service issues come up after the sale, not during ordering or with product fit.

💰

Value for money

Many customers highlight good prices and appealing offers on designer items. A few object to return charges, and one reviewer questioned authenticity, which shows up in only a small number of accounts. People who liked the pricing often also mention that items arrived in good condition.

User experience

Several reviews point to a site that’s easy to navigate and a checkout that runs smoothly. Customers also mention quick delivery, neat packaging, and correct sizing on arrival. A smaller set reports missed or delayed deliveries and orders that arrived late.

🔧

Product quality

Many reviewers say items matched the descriptions, fit well, and seemed authentic, sometimes naming specific brands. A smaller group reports receiving the wrong model or claims counterfeit goods. A few isolated comments ask for original brand packaging.

📞

Communication

The strongest complaints focus on return and refund communication, including messages that went unanswered and unclear timing for refunds. Other reviewers describe fast, helpful replies from support. A few reports mention disputes over charges and cancellations.

Overall experience

Positive feedback centers on fast shipping, accurate listings, and good prices. Negative feedback centers on return handling, refund communication, and occasional delivery failures. Ratings show a clear split between many highly rated orders and several strongly critical reports.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (31) · Sitejabber (1) · Quotes shortened · As of: March 2026

Ms Thatcher service

Bought from Sweden with fast customer support and delivery.

“fast customer support and delivery after I ordered.”

Feb 10, 2026 · trustpilot.com
Harry quality

Reviewer claims items are fake and calls company a scam.

“Horrible company all items fake and they scam”

Feb 07, 2026 · trustpilot.com
Palade Cristian experience

Received exactly what was ordered with correct sizing.

“got exactly what i ordered, had no issue w the sizing either.”

Feb 03, 2026 · trustpilot.com
Halina Męczyńska usability

Reviewer had a great shopping experience and found the website easy to use.

“The website is easy to navigate, the ordering process was smooth,”

Jan 23, 2026 · trustpilot.com
Hamid Zadeh usability

Likes selection, prices, and user-friendly website; requests invoice tax details.

“Managing the website is very easy and user friendly.”

Jan 16, 2026 · trustpilot.com
Laura Boranda quality

Bought an exquisite coat at a great price with fast shipping.

“Exquisite coat (Maxmara Atelier) purchased at an incredible price.”

Dec 10, 2025 · trustpilot.com
Steffani experience

Customer reports not yet receiving their order.

“I have not yet received my order”

Dec 08, 2025 · trustpilot.com
lynn robertson value

Received great service and fair price for quality jeans.

“Great service and a good price for a quality pair of jeans”

Dec 06, 2025 · trustpilot.com
Besjana Alizoti value

Reviewer praises the offer as excellent.

“On the top, super offerta”

Nov 13, 2025 · trustpilot.com
Maggie communication

Return rejected for being days late and customer service stopped responding.

“my return was rejected for being a few days outside their 14-day window.”

Oct 14, 2025 · trustpilot.com
Daiva communication

Reviewer is very disappointed with the company's communication and service.

“very bad communication.”

Oct 08, 2025 · trustpilot.com
vukmanovic experience

Customer reports not receiving their package yet.

“I Havent received my package yet!”

Oct 01, 2025 · trustpilot.com
D Pascarella service

Reviewer praises fantastic service and good prices.

“Servizio fantastico e buoni prezzi!”

Oct 01, 2025 · trustpilot.com
Mia experience

Purchased sold-out shoes at good price with fast, reliable shipping.

“Shipping has been fast and reliable so far.”

Oct 01, 2025 · trustpilot.com
Nikola service

Product arrived in perfect condition but delivery/shipper caused issues.

“FedEx left my order with a neighbour without informing me”

Oct 01, 2025 · trustpilot.com
Maria service

They reacted quickly and the parcel arrived in excellent condition.

“They reacted very quickly”

Oct 01, 2025 · trustpilot.com
Enza De experience

Bag arrived quickly, well packaged, and in perfect condition.

“Well packaged and in perfect condition.”

Oct 01, 2025 · trustpilot.com
Millirose Enriquez Lim value

Reviewer experienced good price and quick delivery.

“Good price and quick delivery.”

Oct 01, 2025 · trustpilot.com
Iris Bryant quality

Purchased an authentic Gucci bag with fast shipping and accurate description.

“Authentic Gucci bag”

Oct 01, 2025 · trustpilot.com
I. experience

Initially hesitant, delivery was prompt and the customer loves the bag.

“the package was delivered properly and promptly in time, and I love the bag.”

Oct 01, 2025 · trustpilot.com
Heather Stolte experience

Item matched description and arrived very fast.

“Item is as described and arrived very fast!”

Oct 01, 2025 · trustpilot.com
Tanja Markovic Zaatman experience

Everything went smoothly and the customer loves the new shoes.

“Love my new shoes”

Oct 01, 2025 · trustpilot.com
Mamta Kumari quality

Customer loves the bag but prefers receiving the actual Fendi box.

“Love the bag hope they can send me actual fendi box instead of brown box .”

Oct 01, 2025 · trustpilot.com
Zoobia sheikh experience

Order promised for Friday delivery missed, rescheduled to Monday.

“I ordered and was told the package will arrive Friday...it was never delivered.”

Oct 01, 2025 · trustpilot.com
Sheva Dezahd service

Customer service resolved issues and reviewer recommends the company.

“The service team helped resolve my issues.”

Oct 01, 2025 · trustpilot.com
Solomon Levy value

Reviewer objects to a $34 return fee and will not repurchase.

“$34 to return a pair of flip flops.”

Oct 01, 2025 · trustpilot.com
Kentrell Branch service

Reviewer praises excellent and faster-than-average service.

“Gran y mejor servicio y más rápido que la mayoría”

Oct 01, 2025 · trustpilot.com
CerS communication

Card was charged despite order cancellation and refund timing unclear.

“But my credit card was charged immediately.”

Oct 01, 2025 · trustpilot.com
Debbie service

Product fit issue and company refused a free size exchange, charging return fees.

“The worst customer service.The product was perfect but too small.”

Oct 01, 2025 · trustpilot.com
Ervin service

Reviewer reports great service and satisfaction.

“Great service!!”

Oct 01, 2025 · trustpilot.com
Lynda Gayle quality

Customer loves the fit and comfort of the product.

“The fit and comfort is excellent!”

Oct 01, 2025 · trustpilot.com
KK T. quality

Customer received a jacket inconsistent with advertised model and materials.

“the jacket was from 2018 Men Spring collection and not SS 23”

Jul 30, 2023 · sitejabber.com

Share Your Experience

Help other customers by sharing your experience with Nugnes 1920. Your review will be collected and included in our ongoing analysis.

Click to rate

Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Nugnes 1920

Nugnes 1920 runs an online store selling designer fashion and accessories. The catalog includes branded clothing, bags, shoes, and outerwear, with photos and size details. Customers can place orders, pay online, and choose international shipping. Support is available through email and online support forms for questions after purchase.