Reviews show a clear pattern: product materials and craftsmanship are frequently praised, with many customers highlighting soft suede or Togo leather and careful construction. At the same time, a number of reviews report serious after‑sale problems—examples include hardware plating flaking within months, empty‑box deliveries, and disputes over refunds. Several positive reviews mention prompt resolution of shipping issues and strong packaging, but communication and returns handling appear inconsistent across customers. If you are considering a purchase, review the final‑sale/returns policy before ordering, document product condition on delivery, and contact customer service promptly if a defect appears.
Examples from available reviews (Dec 2021 – Feb 2026).
Hardware flaked within months and customer service dismissed complaint.
“the gold coating on the hardware began to flake off.”
Received empty box and company refused refund, alleging it was in box.
“Sent me an empty box! Won't refund!”
They refused a refund and did not respond to emails.
“they would not issue me a refund because they said I had worn it.”
Brand exceeded expectations; craftsmanship high and customer service responsive.
“Customer service was very kind, responsive and helpful.”
Service reports are mixed but lean negative: some customers describe helpful responses, while multiple reviews report refused refunds and rude handling.
Several buyers say the bags feel comparable to higher‑end designers for the price; this signal is positive but comes from limited mentions.
Customers praise packaging, design practicality and everyday use; others flag long delivery waits, strict final‑sale rules and return hurdles.
Most reviewers praise leather, suede, craftsmanship and structure; a minority report defects such as poor stitching or gold plating flaking.
Communication experiences vary sharply: some reviewers describe responsive, helpful replies; multiple reports cite ignored emails or accusatory responses.
Overall impressions are polarized: many buyers report high satisfaction with product quality and style, while a smaller group reports unresolved issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (31) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Researched and received a perfect luxury-quality bag with fast shipping.
“The shipping was fast and easy.”
Phoebe Clutch arrived fast and has unmatched quality.
“Phoebe Clutch is my new favorite bag!”
Two well-made, wearable bags that remain high quality after use.
“Overall, they look beautiful, feel high quality, and are very wearable.”
Long delivery and poor return process with delayed confirmations.
“it took long time to deliver and very bad experience to return”
Reviewer says they love the bag.
“Love the bag.”
Bag arrived in 10–14 days; leather is very nice and lightweight.
“The bag came in 10-14 days, leather is very nice, and I love the feet at the bottom.”
Top-quality bag; customer care promptly replaced a defect, shipping is slow.
“their customer care was very responsive and sent me a replacement bag right away.”
Ordering and delivery to the UK were smooth; reviewer adores the bag.
“I absolutely adore my Parisa Wang bag.”
Requested a return and received no response; company lacks phone contact.
“The company doesn't have a phone number, what is very strange.”
Design is good but shiny material looks cheap; disappointed but kept purchase.
“Design is good but the shinny material makes it looks like plastic and cheap looking.”
Bags are good quality but customer service and loyalty practices disappointed.
“loyalty and multiple purchases are not valued.”
Gorgeous suede bag with excellent craftsmanship and roomy interior.
“The leather is beautiful and scrumptious,”
Bought three bags; all were lovely additions to my collection.
“I have purchased 3 bags from Parisa Wang”
Brand exceeded expectations; craftsmanship high and customer service responsive.
“Customer service was very kind, responsive and helpful.”
Beautiful brown suede purse that fits current fall trends.
“Beautiful purse in a beautiful brown suede right in the trends of this fall in Paris.”
Well-designed, versatile Togo leather bag I plan to buy again.
“I think the design, the leather (Togo), and its versatility are great.”
Neutral, great-quality everyday bag suitable from work to weekend.
“Great quality everyday bag in an easy-to-match neutral color.”
Well-made stylish bag that fits daily essentials but is smaller than expected.
“it’s still a bit smaller than I expected.”
Check product details and final sale policy carefully before purchasing.
“Please note that all items purchased at 40% off are FINAL SALE”
Bag quality rivals high-end brands, feeling equally luxurious.
“I own Hermes and Chanel and this feels just as good lol.”
Hardware flaked within months and customer service dismissed complaint.
“the gold coating on the hardware began to flake off.”
Experiences horrific, rude customer service and recommends avoiding brand.
“Absolutely horrific and rude customer service.”
Received empty box and company refused refund, alleging it was in box.
“Sent me an empty box! Won't refund!”
Loves soft, structured leather bag that fits essentials and is elegant.
“The leather is so soft and supple yet it maintains good structure.”
Excellent quality and presentation; will order more in future.
“The quality is second to none, and the packaging and presentation was also excellent.”
Delivery delayed but customer service was excellent; suede quality lovely.
“customer service was excellent and accommodating.”
Quality, elegant office bag that's spacious and shape-adjustable.
“It is of quality material and with a clean, elegant design, that it matches most of my office attire.”
Bag's workmanship, quality, and value eliminated Birkin envy.
“This bag's workmanship, quality, timeless style and value have won me over.”
Unique, practical bag with easy magnetic clutch and versatile wear.
“The magnetic clutch opening makes it so easy to use and most importantly to find your keys when needed.”
Unique top-handle bag that's photogenic and fits more than expected.
“Very special and unique bag, perfect for occasions like weddings and dinners.”
Stunning daily bag with luxurious look and top-notch quality.
“The quality is top notch.”
I recently returned a bracelet bag I purchased from Parisa Wang. It was defective and the stitching was not properly done. I asked for a refund, which they agreed to give me. When I returned the bag, they would not issue me a refund because they said I had worn it. The bag was brand new when I purchased it and they were still selling it as new when I returned it. I offered to send them photos of the bag from the day that I purchased it, but they refused to honor their agreement. I have emailed them several times since then but they do not respond to any of my emails. I wouldn't buy from them again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Parisa Wang is a contemporary handbag label offering leather and suede handbags and accessories under the Parisa Wang name. Consumers researching this brand commonly look for information about craftsmanship, material quality (suede, Togo leather), hardware durability, shipping timelines, returns and customer service responsiveness.