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Priority Bicycles
Reviews & Experiences

Across the collected reviews, customers commonly report fast shipping, straightforward assembly, and attentive customer support. Multiple reviewers praise the bikes’ build and suitability for beach or neighborhood use; several call out belt-drive and rust-resistant features. A small number of customers want clearer sizing guidance and noted price concerns. If you’re considering a purchase, check sizing details before ordering and contact customer support—reviews indicate they respond quickly and helpfully.

Overview & Key Metrics

Review count
61
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Reviewers repeatedly highlight fast shipping, responsive and personable customer support, and cases where the company replaced small parts or went above and beyond.

💰

Value for money

Very few reviews mention price; one reviewer explicitly noted the price felt high and recommended clearer sizing guidance to justify cost.

User experience

Many customers report easy assembly, quick learning for children, and pleasurable rides; a minority report a slightly rough ride on some models.

🔧

Product quality

Customers describe solid build and design, good components (e.g., belt drive), rust-resistant beach use, and overall well-designed, sturdy bikes.

📞

Communication

Customers praise quick responses, helpful support staff and instructional videos; a few requested clearer measurement/fit information or login help.

Overall experience

Many reviewers state strong overall satisfaction, willingness to recommend or repurchase, often citing prompt service and easy assembly.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Morgan experience

Son loves his 3-speed bike; reviewer praises product and customer experience.

“My Son loves his 3-speed Priority bike.”

Feb 15, 2026 · trustpilot.com
Morgan experience

Son loves his 3-speed bike; reviewer praises product and customer experience.

“My Son loves his 3-speed Priority bike.”

Feb 15, 2026 · trustpilot.com
Michael Trottier service

Reviewer reports great service and fast delivery.

“Great service, fast delivery.”

Feb 15, 2026 · trustpilot.com
Michael Trottier service

Reviewer reports great service and fast delivery.

“Great service, fast delivery.”

Feb 15, 2026 · trustpilot.com
Dave quality

Reviewer is impressed and loves the 7-speed internal gearing and belt drive.

“Love the 7 speed internal gearing and of course the smooth and silent belt drive..”

Feb 15, 2026 · trustpilot.com
Dave quality

Reviewer is impressed and loves the 7-speed internal gearing and belt drive.

“Love the 7 speed internal gearing and of course the smooth and silent belt drive..”

Feb 15, 2026 · trustpilot.com
Stuart Palmer communication

Reviewer reports unexpected overseas charges and poor customer service responsiveness.

“My credit card was charged for the bike price before $605 shipping price was revealed.”

Feb 15, 2026 · trustpilot.com
Stuart Palmer communication

Reviewer reports unexpected overseas charges and poor customer service responsiveness.

“My credit card was charged for the bike price before $605 shipping price was revealed.”

Feb 15, 2026 · trustpilot.com
Henry Lew usability

Shorter seat post helps beginning riders feel more at ease and fits well.

“top quality, perfect sizing.”

Feb 14, 2026 · trustpilot.com
Henry Lew usability

Shorter seat post helps beginning riders feel more at ease and fits well.

“top quality, perfect sizing.”

Feb 14, 2026 · trustpilot.com
Jim in DC experience

Reviewer enjoyed worry-free riding, found accessories easily and shipping fast.

“so much fun and worry free”

Feb 13, 2026 · trustpilot.com
Jim in DC experience

Reviewer enjoyed worry-free riding, found accessories easily and shipping fast.

“so much fun and worry free”

Feb 13, 2026 · trustpilot.com
Renee Hughes service

Reviewer calls company amazing and praises bikes and customer service.

“Your company is amazing!!! Great bikes and amazing customer service ❤️”

Feb 13, 2026 · trustpilot.com
Renee Hughes service

Reviewer calls company amazing and praises bikes and customer service.

“Your company is amazing!!! Great bikes and amazing customer service ❤️”

Feb 13, 2026 · trustpilot.com
Jason Ritchie service

Reviewer describes the team as highly responsive, helpful, and understanding.

“Highly responsive, helpful and understanding.”

Feb 13, 2026 · trustpilot.com
Jason Ritchie service

Reviewer describes the team as highly responsive, helpful, and understanding.

“Highly responsive, helpful and understanding.”

Feb 13, 2026 · trustpilot.com
eastcoast_ski communication

Reviewer praises fast service and quick responses to questions.

“Fast service and response to my questions! Great!”

Feb 12, 2026 · trustpilot.com
eastcoast_ski communication

Reviewer praises fast service and quick responses to questions.

“Fast service and response to my questions! Great!”

Feb 12, 2026 · trustpilot.com
Joe experience

Reviewer had a very positive experience and praises performance, comfort, and value.

“the bicycle is FANTASTIC, in performance, comfort, quality, and value...Some guy from Gotham City called...he wants one too...I have absolutely no problems or regrets, and VERY HIGHLY recommend Priority Bicycle Co. Get yourself one now!🚲”

Feb 12, 2026 · trustpilot.com
Joe experience

Reviewer had a very positive experience and praises performance, comfort, and value.

“the bicycle is FANTASTIC, in performance, comfort, quality, and value...Some guy from Gotham City called...he wants one too...I have absolutely no problems or regrets, and VERY HIGHLY recommend Priority Bicycle Co. Get yourself one now!🚲”

Feb 12, 2026 · trustpilot.com
JR communication

Reviewer likes the product but criticizes lack of model-specific documentation and tire sizing info.

“There was no user manual for this model included.”

Feb 12, 2026 · trustpilot.com
JR communication

Reviewer liked the bike but found documentation and product information lacking.

“There was no user manual for this model included.”

Feb 12, 2026 · trustpilot.com
Adventure Steve quality

Reviewer enjoyed excellent packaging, easy setup, and reliable components.

“Everything was already setup and adjusted!”

Feb 12, 2026 · trustpilot.com
Adventure Steve usability

Bought on sale; easy setup and great performance, gearbox requires adjustment.

“It does not like shifting under load.”

Feb 12, 2026 · trustpilot.com
Robert Hakes service

Reviewer praises Nelson's personal attention and recommends keeping him.

“Nelson was terrific in his personal attention, keep him!”

Feb 10, 2026 · trustpilot.com
Robert Hakes service

Nelson provided terrific personal attention to the reviewer.

“Nelson was terrific in his personal attention, keep him!”

Feb 10, 2026 · trustpilot.com
Peter Engler quality

Reviewer likes the ultra-light bike as a refreshing change from e-bikes.

“Great ultra light bike that is a refreshing change of pace from ebikes.”

Feb 10, 2026 · trustpilot.com
Peter Engler quality

Reviewer praised the bike's ultra-light build as a refreshing alternative.

“Great ultra light bike that is a refreshing change of pace from ebikes.”

Feb 10, 2026 · trustpilot.com
Michael Macrides experience

Reviewer calls the bike excellent and praises Priority staff.

“Excellent bike and the people at Priority are awesome!”

Feb 09, 2026 · trustpilot.com
Michael Macrides service

Reviewer praised both the bike and Priority's helpful staff.

“Excellent bike and the people at Priority are awesome!”

Feb 09, 2026 · trustpilot.com
Cody Hellstern quality

Bike arrived quickly, fit son well, and reviewer praises quality and weight.

“Love the high quality and low weight at a great cost.”

Feb 09, 2026 · trustpilot.com
Cody Hellstern value

Fast delivery; bike was perfect, high quality, light, and affordable.

“Love the high quality and low weight at a great cost.”

Feb 09, 2026 · trustpilot.com
Steve Babcock experience

Reviewer had a great experience across ordering, delivery, performance, and value.

“Overall a great experience with ordering,delivery, performance, and value.”

Feb 08, 2026 · trustpilot.com
Steve Babcock experience

Reviewer had a great experience with ordering, delivery, performance, and value.

“Overall a great experience with ordering,delivery, performance, and value.”

Feb 08, 2026 · trustpilot.com
Randal experience

Bike arrived on schedule and reviewer finds it joyful to ride.

“The bike arrived as scheduled and is a joy to ride.”

Feb 08, 2026 · trustpilot.com
Randal experience

Bike arrived on schedule and is a joy to ride.

“The bike arrived as scheduled and is a joy to ride.”

Feb 08, 2026 · trustpilot.com
BobS usability

Reviewer likes bikes but found seats uncomfortable and had to buy a third-party seat.

“Had to go with a larger 3rd party seat.”

Feb 08, 2026 · trustpilot.com
BobS usability

Bike was great but the original and replacement seats were uncomfortable.

“The original seat on my Coast was very uncomfortable for me”

Feb 08, 2026 · trustpilot.com
Jennifer McGowan service

Reviewer praises build quality, design, and immediate battery replacement by customer service.

“they immediately sent me a replacement with no hassle.”

Feb 08, 2026 · trustpilot.com
Jennifer McGowan service

Well-made bike and excellent customer service resolved a battery issue.

“they immediately sent me a replacement with no hassle.”

Feb 08, 2026 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Priority Bicycles

Priority Bicycles is a bicycle manufacturer and retailer offering consumer bicycles including commuter and beach-style models. People searching reviews typically look for information on product build, shipping and assembly, customer service, and fit guidance.