Sarah Flint
Experiences & Reviews
Sarah Flint is a U.S.-based women's footwear brand known for premium-priced flats, sandals, and heels sold online and through select retailers. The brand is frequently discussed for fit, craftsmanship, and customer support in consumer reviews and industry coverage. Shoppers researching Sarah Flint typically compare fit, returns policy, and service before purchase.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers praise customer service, citing successful exchanges and staff who ‘went above and beyond’; one reviewer criticized the returns/refund policy.
Value for money
Some buyers say the shoes offer good value given the quality; one buyer disputed value due to a no-refund, store-credit-only policy.
User experience
Shoppers report comfortable fit and attractive design, but some note slow delivery or confusing return processes affected the shopping experience.
Product quality
Multiple reviewers describe shoes as high quality, well made and comfortable, with product craftsmanship cited as a key positive.
Communication
Reports vary: one reviewer praised communication and eco-friendly packaging, another said a returns detail was missing from product descriptions.
Overall experience
Overall impressions are largely positive—buyers praise product and service—though a minority report issues with refunds and delivery timing.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (November 2021 – October 2025).
Natalie Flats
"Delighted to find a company with a good quality product that offers excellent value for money. Even more delighted at the efficient service, good communication and eco- friendly packaging. Whilst the ordering experience was fine, delivery time was a bit too slow. I was slightly disappointed when my order was delivered later than promised, but hopefully this was just a blip. A little more communication would have been appreciated. But that doesn’t mean I wouldn’t buy from them again, of course, I will. The sandal is very high quality and they’re beautifully made. So that's a plus that's gonna make me go back. "
DO NOT PURCHASE
"DO NOT PURCHASE! NO REFUND POLICY, ONLY STORE CREDIT! Purchased a pair of low heel 'block' sandals only to find out after trying them on that they can..."
I love my Perfect Sling 85s
"I love my Perfect Sling 85s. They are super comfortable and look fabulous..."
Wonderful customer service
"Wonderful shoes and customer service. Customer for life. They went above and beyond in an issue..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: October 2025
DO NOT PURCHASE
DO NOT PURCHASE! NO REFUND POLICY, ONLY STORE CREDIT! Purchased a pair of low heel 'block' sandals only to find out after trying them on that they can...
I love my Perfect Sling 85s
I love my Perfect Sling 85s. They are super comfortable and look fabulous...
Excellent customer service and product quality
Excellent customer service, even better shoes!...
Wonderful customer service
Wonderful shoes and customer service. Customer for life. They went above and beyond in an issue...
Natalie Flats
Delighted to find a company with a good quality product that offers excellent value for money. Even more delighted at the efficient service, good communication and eco- friendly packaging. Whilst the ordering experience was fine, delivery time was a bit too slow. I was slightly disappointed when my order was delivered later than promised, but hopefully this was just a blip. A little more communication would have been appreciated. But that doesn’t mean I wouldn’t buy from them again, of course, I will. The sandal is very high quality and they’re beautifully made. So that's a plus that's gonna make me go back.
Conclusion
Customer feedback shows consistent praise for Sarah Flint’s product quality and customer service, including successful exchanges and long-term buyers. Several reviews highlight comfortable fit and craftsmanship as primary strengths. However, reviewers raised concerns about a store-credit-only returns policy and occasional slow delivery or limited communication. If you’re considering a purchase, check the returns/refund policy before buying and allow extra time for delivery; contact customer service directly about exchanges or sizing questions for a smoother experience.