Reviewers often highlight comfort and noticeable craftsmanship. Several mention helpful staff and smooth exchanges. One review pushes back on a strict no-refund policy, and another says delivery was slower than promised. Overall sentiment leans positive, with one sharp negative focused on returns.
Examples from available reviews (Nov 2021 – Feb 2026).
Item cannot be returned for refund, only store credit was offered.
“DO NOT PURCHASE! NO REFUND POLICY, ONLY STORE CREDIT!”
Excellent customer service and comfortable shoes suitable for all-day wear.
“Excellent customer service, even better shoes!”
Shoes are very comfortable and look fabulous; exchange completed.
“They are super comfortable and look fabulous.”
High-quality sandals with good value, but delivery was slower than promised.
“Delighted to find a company with a good quality product that offers excellent value for money.”
Several reviewers describe staff as attentive and helpful. Two mention direct support that fixed sizing or exchange issues. One review points to a service breakdown tied to the returns policy, not to staff behavior.
In several reviews, value comes through in the build quality and comfort. One reviewer feels the value drops because no refund was offered. Overall, comments tilt toward good value based on how the shoes perform.
Many reviewers describe a comfortable fit and all-day wear. At least one review says an exchange went through successfully. One review notes delivery arrived later than promised.
Reviewers focus on comfort, finish, and looks, using phrases like “super comfortable” and “high-quality sandals.” They say the shoes match the photos and hold up for long wear. Quality praise runs through the higher-rated reviews.
More than one review points to clear, effective interactions with the company. One complaint targets the returns terms rather than unclear messaging. Most reviews describe communication in a positive light.
Most reviewers report positive results on fit, comfort, and help from staff. One review stands out with a poor rating tied to a no-refund position. Taken together, the feedback stays largely favorable on product and service, with one policy-driven outlier.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Item cannot be returned for refund, only store credit was offered.
“DO NOT PURCHASE! NO REFUND POLICY, ONLY STORE CREDIT!”
Shoes are very comfortable and look fabulous; exchange completed.
“They are super comfortable and look fabulous.”
Excellent customer service and comfortable shoes suitable for all-day wear.
“Excellent customer service, even better shoes!”
Company provided exceptional customer service and stood behind their products.
“Wonderful shoes and customer service.”
Delighted to find a company with a good quality product that offers excellent value for money. Even more delighted at the efficient service, good communication and eco- friendly packaging. Whilst the ordering experience was fine, delivery time was a bit too slow. I was slightly disappointed when my order was delivered later than promised, but hopefully this was just a blip. A little more communication would have been appreciated. But that doesn’t mean I wouldn’t buy from them again, of course, I will. The sandal is very high quality and they’re beautifully made. So that's a plus that's gonna make me go back.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sarah Flint is a women’s footwear brand that designs and sells shoes and related accessories. The lineup includes pumps, sandals, flats, and boots. Shoppers can purchase through the brand’s official ecommerce site and selected retail partners. Product pages usually include photos, materials, sizing tips, and care details to help buyers choose.