Reviews Analyzed
5
We Collect & Analyze Reviews
Sarah Flint
Experiences & Reviews
Sarah Flint is a U.S.-based women's footwear brand known for premium-priced flats, sandals, and heels sold online and through select retailers. The brand is frequently discussed for fit, craftsmanship, and customer support in consumer reviews and industry coverage. Shoppers researching Sarah Flint typically compare fit, returns policy, and service before purchase.
Overview & Key Metrics
Positive Sentiment
80%
Latest Review
29d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Most reviewers praise customer service, citing successful exchanges and staff who ‘went above and beyond’; one reviewer criticized the returns/refund policy.
Share of mentions
Strong
22%
💰
Value for money
Some buyers say the shoes offer good value given the quality; one buyer disputed value due to a no-refund, store-credit-only policy.
Share of mentions
Mixed
9%
⚡
User experience
Shoppers report comfortable fit and attractive design, but some note slow delivery or confusing return processes affected the shopping experience.
Share of mentions
Mixed
22%
🔧
Product quality
Multiple reviewers describe shoes as high quality, well made and comfortable, with product craftsmanship cited as a key positive.
Share of mentions
Strong
17%
📞
Communication
Reports vary: one reviewer praised communication and eco-friendly packaging, another said a returns detail was missing from product descriptions.
Share of mentions
Mixed
9%
⭐
Overall experience
Overall impressions are largely positive—buyers praise product and service—though a minority report issues with refunds and delivery timing.
Share of mentions
Strong
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (November 2021 – October 2025).
Natalie Flats
"Delighted to find a company with a good quality product that offers excellent value for money. Even more delighted at the efficient service, good communication and eco- friendly packaging. Whilst the ordering experience was fine, delivery time was a bit too slow. I was slightly disappointed when my order was delivered later than promised, but hopefully this was just a blip. A little more communication would have been appreciated. But that doesn’t mean I wouldn’t buy from them again, of course, I will. The sandal is very high quality and they’re beautifully made. So that's a plus that's gonna make me go back. "
Samantha Gill
Collected.reviews
Nov 11, 2021
Featured for: mentions quality, delivery, communication
DO NOT PURCHASE
"DO NOT PURCHASE! NO REFUND POLICY, ONLY STORE CREDIT! Purchased a pair of low heel 'block' sandals only to find out after trying them on that they can..."
Karin Dutra
Trustpilot
Oct 01, 2025
Featured for: strong negative on returns policy
I love my Perfect Sling 85s
"I love my Perfect Sling 85s. They are super comfortable and look fabulous..."
Sandra Rodriguez
Trustpilot
Oct 01, 2025
Featured for: positive fit and exchange experience
Wonderful customer service
"Wonderful shoes and customer service. Customer for life. They went above and beyond in an issue..."
Dr Vo
Trustpilot
Oct 01, 2025
Featured for: high praise for customer service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 5 reviews
All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Karin Dutra
trustpilot.com
Oct 01, 2025
DO NOT PURCHASE
DO NOT PURCHASE! NO REFUND POLICY, ONLY STORE CREDIT! Purchased a pair of low heel 'block' sandals only to find out after trying them on that they can...
S
Sandra Rodriguez
trustpilot.com
Oct 01, 2025
I love my Perfect Sling 85s
I love my Perfect Sling 85s. They are super comfortable and look fabulous...
B
BRMcCarthy
trustpilot.com
Oct 01, 2025
Excellent customer service and product quality
Excellent customer service, even better shoes!...
D
Dr Vo
trustpilot.com
Oct 01, 2025
Wonderful customer service
Wonderful shoes and customer service. Customer for life. They went above and beyond in an issue...
S
Samantha Gill
Collected.reviews
Nov 11, 2021
Natalie Flats
Delighted to find a company with a good quality product that offers excellent value for money. Even more delighted at the efficient service, good communication and eco- friendly packaging. Whilst the ordering experience was fine, delivery time was a bit too slow. I was slightly disappointed when my order was delivered later than promised, but hopefully this was just a blip. A little more communication would have been appreciated. But that doesn’t mean I wouldn’t buy from them again, of course, I will. The sandal is very high quality and they’re beautifully made. So that's a plus that's gonna make me go back.
Conclusion
Customer feedback shows consistent praise for Sarah Flint’s product quality and customer service, including successful exchanges and long-term buyers. Several reviews highlight comfortable fit and craftsmanship as primary strengths. However, reviewers raised concerns about a store-credit-only returns policy and occasional slow delivery or limited communication. If you’re considering a purchase, check the returns/refund policy before buying and allow extra time for delivery; contact customer service directly about exchanges or sizing questions for a smoother experience.