Reviews Analyzed
21
We Collect & Analyze Reviews
SKIMS
Experiences & Reviews
SKIMS is a U.S.-based apparel brand focused on shapewear, underwear and loungewear sold primarily direct-to-consumer online and through select retail partners. Launched with a broad size range and multiple skin-tone shades, the brand is known for stretch fabrics, comfort-focused design and high-visibility collaborations. Consumers researching SKIMS reviews typically look for fit guidance, fabric quality, shipping reliability and customer-service responsiveness.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
43d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Many customers report fast shipping and quick turnaround, but several describe missed deliveries, delayed arrivals and inconsistent fulfillment support.
Share of mentions
Mixed
13%
💰
Value for money
Few reviews mention price directly; those that do link higher pricing to disappointing aftercare or concerns about long-term durability.
Share of mentions
Weak
3%
⚡
User experience
Users often praise the website and app for ease of use and checkout; others note sizing, fit or post-purchase support issues affecting the experience.
Share of mentions
Mixed
20%
🔧
Product quality
Most reviewers describe garments as comfortable, well made and effective (support, smoothing); a minority report fit problems or reduced durability over time.
Share of mentions
Strong
25%
📞
Communication
A small number of reviewers report unresponsive email support or slow, unhelpful handling of carrier delivery problems and refund requests.
Share of mentions
Weak
5%
⭐
Overall experience
Overall sentiment is positive: many customers praise comfort, fabric and timely orders, while a minority report service or delivery failures.
Share of mentions
Strong
34%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Logo Mesh Thong
"
I don't normally write reviews, but I felt that this one was extremely necessary.
The same thing happened to me as it did to the previous reviewer.
The item is adorable, however, it has been more than two weeks since I ordered it and I have yet to receive it.
I sent out an email, but no one responded to it.
Because this was my first time shopping from Skimz shop, and it will most certainly be my last, I am really dissatisfied.
By the way, I placed my order on November 27, 2021, and it shows that it was shipped on December 12, 2021, but I never received any item.
This organization is a hoax.
They take your money but never send the products you ordered.
I placed an order for two bras that would be delivered before Christmas.
They charged my credit card quickly and stated that the item had been dispatched.
It is now the 12th of the month, and nothing has yet arrived.
There is also no tracking number.
"
Sophia Clay
Collected.reviews
Dec 16, 2021
Featured for: Missed delivery and no response
The biggest scammers to exist
"The biggest scammers to exist! DHL a week ago delivered my package to the wrong address- evidenced by a photo of my flat front door being brown wooden..."
Kelly Burca
Trustpilot
Oct 01, 2025
Featured for: Misdelivered package, rejected refund
Product is amazing, but customer service is mediocre, and products are not long lasting.
"It sucks because the products are so nice. I bought this bra for my mother in law and she loved it so much, but from previous purchasing experiences,..."
kri
Trustpilot
Oct 01, 2025
Featured for: Product praised; customer service criticized
The items I purchased speak for itself
"The items I purchased speak for itself. The quality is great. The bras feel so good on my skin. They actually make me walk with posture. So light weig..."
Roopali Pandya
Trustpilot
Oct 01, 2025
Featured for: Detailed praise for product quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Kelly Burca
trustpilot.com
Oct 01, 2025
The biggest scammers to exist
The biggest scammers to exist! DHL a week ago delivered my package to the wrong address- evidenced by a photo of my flat front door being brown wooden...
N
Noelle
trustpilot.com
Oct 01, 2025
Quick turnaround and great products
Quick turnaround...
J
Jackie
trustpilot.com
Oct 01, 2025
I love the app
I love the app! It’s so easy...
A
Adamary C
trustpilot.com
Oct 01, 2025
I love skims long sleeve shirts
I love skims long sleeve shirts , i...
N
Nicole Solon
trustpilot.com
Oct 01, 2025
Amazing product.
...
V
Violet
trustpilot.com
Oct 01, 2025
Amazing Collaboration
I'm often intrigued by the products of collaborations. Some collabs fall flat and some, such as Roberto Cavalli X Skims, are beyond fabulous! I enjoye...
D
Dora Arvizu
trustpilot.com
Oct 01, 2025
Very easy to order and fast delivery
Very easy to order...
k
kri
trustpilot.com
Oct 01, 2025
Product is amazing, but customer service is mediocre, and products are not long lasting.
It sucks because the products are so nice. I bought this bra for my mother in law and she loved it so much, but from previous purchasing experiences,...
J
Jessica
trustpilot.com
Oct 01, 2025
I love Skims
I love Skims, especially the lounge wear and bras. Their sizes are a little off depending on the fit but I just size up for a plunge style. The...
m
masha gavrilenko
trustpilot.com
Oct 01, 2025
I love skims products
I love skims products. SKI...
F
Fred Watson
trustpilot.com
Oct 01, 2025
Love the products for men
Love the products for men, very comfortable and great style. I'm from Los Angeles now living in North Char...
B
Beth Tuscano
trustpilot.com
Oct 01, 2025
Love SKIMS!!
SKIMS are a great product. Lounge wear...
D
Dayana Lopez
trustpilot.com
Oct 01, 2025
Very fast shipping
Very fast shipping! I always love the p...
D
Daniel L Thomas
trustpilot.com
Oct 01, 2025
I had one goal in mind
I had one goal in mind. Comfortable unde...
K
Kyrin Jackson
trustpilot.com
Oct 01, 2025
Everything was amazing
Everything was amazing, only thing were the sweatpants were too long but I guess that’s the price...
S
Sara Abdelmassih
trustpilot.com
Oct 01, 2025
Such an easy website and app to use
Such an easy website and app to use! I was able to get the new skims x...
R
Roopali Pandya
trustpilot.com
Oct 01, 2025
The items I purchased speak for itself
The items I purchased speak for itself. The quality is great. The bras feel so good on my skin. They actually make me walk with posture. So light weig...
D
Dan Lavi
trustpilot.com
Oct 01, 2025
Love it so much
...
C
Chastity Lee
trustpilot.com
Oct 01, 2025
My purchases are always on time and…
My purchases are always on time a...
S
Samantha Buentello
trustpilot.com
Oct 01, 2025
I like the compression it gave me but…
I like the compression it gave me but me having a big chest, the top kept sliding down without the straps. With the straps it was no issues , but with...
Conclusion
Reviews show consistent praise for SKIMS product quality: many buyers report comfortable, well-made shapewear and loungewear with flattering fit. Several reviewers also note fast shipping and an easy app/website checkout. However, a minority report problems with customer communication, misdelivered packages and warranty or refund handling. If you consider buying, check current sizing guidance, retain tracking information and review the return/refund policy before purchase to reduce risk.