Stio (1 reviews)

Feedback in any fraternity is crucial to its development and progression towards growth, however, sometimes we find that it only takes that one customer review to change a potential shoppers' mind about using a company. Therefore, many companies oftentimes encourage the idea of customer reviews and use it in a more positive way to sustainably improve on negative aspects of their customer service or products being sold, and guarantee a positive experience to all their clients in the same breathe. Overall, companies across the spectrum and fairly new ones, like a store that solely focuses on outdoor apparel, have now banded together in the hopes of being more forthcoming in their efforts to ensure a good online product and the best professionalism from the customers' services teams.

About Stio

Stio was founded by Stephen Sullivan whose vision intertwined the outdoors with basic moral responsibilities which birthed the core values of the company. The company claims to be the caretakers of the natural resources they use to manufacture their clothes. Additionally, Stio’s other values include innovation, creativity, and balance. Moreover, the company’s logo paints a clear picture of its desire to be nature conscientious, eco-friendly, and its need to help protect the outdoors that they love.

Products and Services of Stio

Stio provides activewear apparel for the adventurous and outdoors kind of person. Furthermore, they target thrill-seeking adventuring types with a keen interest in eco-conservation as well. The companies apparel is very durable and can withstand the heat, friction, and cold made from various activities done in the outdoors such as hiking, rock climbing, bungee jumping, ski and snowboarding, athletics as well as night camping. Overall, both women's and menswear include sweatshirts, hoodies, fleece, base layers, and socks. Furthermore, gear is also provided by the company such as the Stio bike kit, drinkware, bags, and packs. Surprisingly, the kids' apparel comprises of the same items including hats and beanies all sourced from designer names such as BUFF.

Additional Services of Stio

All products of the Stio company are guaranteed to be shipped to your address within 5-10 business days at a free shipping rate if orders exceed $49. Additionally, Stio gives its clients an option to choose a particular shipping method and if you ship anything express or overnight, there is a shipping rate of $50. Furthermore, Stio ships to Canada and charges a flat rate of $65. Stio has a standard return policy eligible for 30 days after delivery date and accepted upon the return of unworn, unwashed, unaltered, and clean items only. There is no return fee and all questions pertaining to additional services can be read on the FAQ (Frequently Asked Questions) of the website. Additionally, you can contact the call center. Email: customerexperience@stio.com Call: 1-800-265-7846

Complaints, Compliments, and Tips for Stio

Did you ever purchase with Stio and what was their customer service like? Has your experience left much to be desired or was it satisfactory? Did you find it easy to navigate through the online store and easily find what you were shopping for? Giving a customer experience recount will be beneficial to both the online company you are reviewing and any other potential shoppers. The intent for giving customer service feedback is to enhance the shopping experience for other clients and to notify what online stores can do to improve their services.