Reviews Analyzed
21
We Collect & Analyze Reviews
WJD Exclusives
Experiences & Reviews
WJD Exclusives is a jewelry retailer referenced in consumer reviews for rings, necklaces, bracelets and chains. People searching reviews typically look for information about product durability, pricing, delivery speed, customer service and returns policies.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
21d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Some reviewers describe helpful, professional exchanges and guided returns; an equal number report unresolved repairs, denied returns or poor after-sales support.
Share of mentions
Mixed
10%
💰
Value for money
Many reviewers praise perceived value, frequent sales and financing options; a smaller group disputes pricing and says products didn’t match the price paid.
Share of mentions
Strong
10%
⚡
User experience
Multiple customers report fast delivery and straightforward purchases; a few report missing or stalled shipments and delivery-related frustration.
Share of mentions
Strong
12%
🔧
Product quality
Reports vary: several buyers say items match descriptions and look good, while others report early failures—peeling gold, stones falling out, or sizing/description issues.
Share of mentions
Mixed
23%
📞
Communication
Some reviewers report clear, professional updates; more complaints describe no reply, slow responses or hostile interactions when customers raised problems.
Share of mentions
Weak
12%
⭐
Overall experience
Overall impressions are split: many repeat buyers report satisfaction with appearance, delivery and exchanges, while a notable subset reports defects and poor dispute handling.
Share of mentions
Mixed
33%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
14 Karat gold choker necklace
"I love everything about this jewelry company. Their products, great prices, and professionalism are the reason why I want to buy from them time and again. WJD has great value for its customers and they quickly respond to concerns. I remember purchasing a 14 karat gold choker necklace that dint fit me well. It was too tight. They didn't have issues with me sending it in exchange for another product. Instead, they guided me through the process till it got to them. In addition, they did not take much time like I thought to resend another necklace. Trading with them is always a great experience.
"
Chloe William
Collected.reviews
Nov 09, 2021
Featured for: Positive service and exchange
The gold peeled off after two months
"The clip from a 3 mm gold-filled chain broke in about two months. The gold peeled off after two months, exposing black metal underneath. Our understan..."
Vladimir Istomin
Trustpilot
Oct 01, 2025
Featured for: Gold peeled off complaint
Fell apart with weeks
"Absolutely gorgeous looking ring... That fell apart in months. Stones started falling out, I emailed for repair. NO RESPONSE! Today the band split. I'..."
Walter
Trustpilot
Oct 01, 2025
Featured for: Ring fell apart, no response
I like the fast delivery and jewelry…
"I like the fast delivery and jewelry seems..."
Diego
Trustpilot
Oct 01, 2025
Featured for: Fast delivery, good quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
V
Vladimir Istomin
trustpilot.com
Oct 01, 2025
The gold peeled off after two months
The clip from a 3 mm gold-filled chain broke in about two months. The gold peeled off after two months, exposing black metal underneath. Our understan...
U
Unhappy Customer
trustpilot.com
Oct 01, 2025
Do not buy from this company
Do not buy from this company! They sell defecti...
M
MT
trustpilot.com
Oct 01, 2025
Love love love WJD
Love love love WJD great description of everything, down to every aspect. Amazing prices and the sales are always going on. I'...
W
Walter
trustpilot.com
Oct 01, 2025
Fell apart with weeks
Absolutely gorgeous looking ring... That fell apart in months. Stones started falling out, I emailed for repair. NO RESPONSE! Today the band split. I'...
B
Beiky pineda
trustpilot.com
Oct 01, 2025
I am delighted
I am delighted. My clover bracelet arrived in 3 days, and best of all, if you want...
D
Diego
trustpilot.com
Oct 01, 2025
I like the fast delivery and jewelry…
I like the fast delivery and jewelry seems...
J
Juan Rodriguez
trustpilot.com
Oct 01, 2025
Bracelet looks great and it was fast…
Bracelet looks great and it was fast d...
K
Kevin P
trustpilot.com
Oct 01, 2025
Amazing amazing amazing
...
R
Raul Zamudio
trustpilot.com
Oct 01, 2025
Great product this is my favorite site…
Great product this is my favorite site sure...
L
Lashanda
trustpilot.com
Oct 01, 2025
Quality
First off the delivery was quite fast I received my item in a week and...
R
Randi Kusher
trustpilot.com
Oct 01, 2025
The earrings I receive that we’re…
The earrings I receive that we’re aquamarine birthstone studs look like they were 30 points each and they were supposed to be 2 carats. I’m stil...
M
Mitzi
trustpilot.com
Oct 01, 2025
Excellent Service
Excellent Service. The...
J
Joe Wade
trustpilot.com
Oct 01, 2025
the necklace is perfectl
the necklace is perfectly connected...
B
Burnia Strickland
trustpilot.com
Oct 01, 2025
Haven’t received order it’s just sitting
Haven’t received ord...
L
Leonel Naranjo Alcala
trustpilot.com
Oct 01, 2025
Poor pricing and quality
Got another email reminding me to review when i already did. Must be because wjd tried Flagging my last review for “advertising “ when in fact i was n...
J
Jessica
trustpilot.com
Oct 01, 2025
DECEITFUL Company
DO NOT GIVE YOUR BUSINESS to this DECEITFUL company! All their 5 star reviews are FAKE, left by themselves. Real customers get screwed over by them. T...
J
Jenaro Ramirez
trustpilot.com
Oct 01, 2025
No haggling over prices
...
M
Maria Velazquez
trustpilot.com
Oct 01, 2025
I love their jewelry best products ever
I love their jewelr...
A
A Wright
trustpilot.com
Oct 01, 2025
Exceptional customer service
The customer service was exceptional. From the time I called to the time I received my exc...
C
Carmel
trustpilot.com
Oct 01, 2025
Happy Customer Again
Good Value, Beautiful...
Conclusion
Reviews for WJD Exclusives show a mixed picture. Several customers highlight fast delivery, attractive pricing and smooth exchanges, and describe items that matched expectations. However, multiple reviews report product failures (examples include gold peeling and stones falling out) and instances where repair or return requests went unanswered or were handled poorly. Some customers also dispute pricing or authenticity. Prospective buyers should review the seller’s return and warranty policies, keep order documentation, and consider starting with a smaller purchase if concerned about durability.