Many reviewers highlight fast shipping and appealing jewelry designs. Others say items deteriorated quickly, with plating peeling and stones coming loose. Several describe return disputes and refunds they say were withheld. Reports on communication vary, from quick, professional replies to messages that went unanswered.
Examples from available reviews (Nov 2021 – Feb 2026).
Returned watch; company claims damage and wants to withhold refund.
“Now they are trying to say we broke it??”
Gold plating peeled and chain clip broke after two months.
“The gold peeled off after two months”
Bracelet arrived quickly and financing options delighted the buyer.
“My clover bracelet arrived in 3 days”
Customer service was constant, professional, and friendly during exchange.
“Communication was constant, professional and friendly.”
Reviewers describe recurring problems with returns and refunds, including claims that sent-back items were kept and labeled as damaged. Some say orders never arrived or stayed stuck in transit. Others report smooth exchanges and deliveries that arrived on time.
Some customers say higher-priced items felt like poor value and were made poorly, pointing to hollow chains and underweight gold. Others say the pricing felt fair, the designs looked good, and the fixed-price setup avoided haggling. Reviews include both favorable and unfavorable takes on value.
Many reviews mention fast delivery and a satisfying unboxing experience, including repeat purchases. Fewer reviewers say they felt deceived or urged others to avoid the company. Positive delivery stories show up often among the higher-rated reviews.
Several reviewers say pieces arrived well made and the gold felt authentic at first. Others report rapid wear, peeling gold plating, and stones falling out soon after purchase. A few mention sizing or spec mismatches, such as stones that looked smaller than advertised.
One review specifically praises steady, professional, friendly communication. Other reviewers say the seller stopped responding when problems came up. Few reviews mention communication directly, but the comments include both responsive and unresponsive experiences.
Reviews split between very satisfied buyers citing fast shipping and attractive jewelry, and low-rated experiences tied to product failures or unresolved return disputes. Positive reviews often point to quick delivery and good looks. Negative reviews center on durability problems and disputed refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Returned watch; company claims damage and wants to withhold refund.
“Now they are trying to say we broke it??”
Returned watch; company claims damage and wants to withhold refund.
“Now they are trying to say we broke it??”
Gold plating peeled and chain clip broke after two months.
“The gold peeled off after two months”
Reviewer warns company sells defective items and denies returns.
“Do not buy from this company!”
Buyer praises accurate descriptions, great quality, and low prices.
“the quality is great.”
Ring deteriorated quickly, stones fell out, and company didn't respond.
“Stones started falling out”
Bracelet arrived quickly and financing options delighted the buyer.
“My clover bracelet arrived in 3 days”
Fast delivery and generally good jewelry quality created great experience.
“fast delivery and jewelry seems to be good quality”
Bracelet arrived quickly and looked great; will repurchase.
“Bracelet looks great and it was fast delivered.”
Reviewer expresses strong enthusiasm without specifics.
“Amazing amazing amazing”
Reviewer praises real gold and overall product quality.
“Real gold great product overall!”
Fast delivery and the jewelry's quality and style are fabulous.
“The quality and style of the jewelry is fabulous.”
Earrings appear much smaller than advertised and seller hasn't responded.
“they were supposed to be 2 carats.”
Package arrived on time and service was excellent.
“Excellent Service. The package arrived on time.”
Necklace was well-made, looked fantastic, and felt nice.
“it looks fantastic and feels nice.”
Order hasn't been received and is just sitting.
“Haven’t received order it’s just sitting”
Reviewer says overpriced hollow gold chain and poor craftsmanship.
“hollow gold chain with 19g 14k gold was absolutely not worth it at all.”
Reviewer accuses company of fake reviews and failing to protect customers.
“DO NOT GIVE YOUR BUSINESS to this DECEITFUL company!”
There is no haggling; prices are fixed.
“No haggling over prices”
Reviewer loves the jewelry and calls it the best products.
“I love their jewelry best products ever”
Customer service was constant, professional, and friendly during exchange.
“Communication was constant, professional and friendly.”
Items had good value, beautiful designs, and fast delivery.
“Good Value, Beautiful Designs, fast delivery.”
I love everything about this jewelry company. Their products, great prices, and professionalism are the reason why I want to buy from them time and again. WJD has great value for its customers and they quickly respond to concerns. I remember purchasing a 14 karat gold choker necklace that dint fit me well. It was too tight. They didn't have issues with me sending it in exchange for another product. Instead, they guided me through the process till it got to them. In addition, they did not take much time like I thought to resend another necklace. Trading with them is always a great experience.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
WJD Exclusives is an online jewelry retailer selling rings, necklaces, bracelets, earrings, and chains. Each product page lists details such as metal type, stone information, and sizing. Shoppers can review photos and specs before buying. The company accepts standard online payment methods and ships orders through its e-commerce platform. Customers typically can reach support by email and phone with questions.