Available reviewer evidence is very limited and leans negative: two recent customer reports cite booking mistakes, a cancelled connection, long non-response, and an extra charge to fix a name error. Many other entries on the same feed are marketing solicitations rather than customer feedback, which complicates straightforward assessment. If you plan to book with City Travel, verify passenger name fields immediately, keep all booking confirmations, and confirm remedy processes and costs in writing. When issues arise, contact the operating airline directly as a parallel step and retain records of all communications for dispute or refund requests.
Examples from available reviews (May 2021 – Feb 2026).
Name/surname swapped - no answer over 5 months +... - My wife bought tickets from Russia to Brazil. Her name and surname got swapped in their system (not our fault). Moreover, one of the connecting flight...
Booked a trip with them and didn't work...
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Both reviewers described operational problems: booking data errors and at least one cancelled connecting flight that disrupted travel plans.
One reviewer reported an out‑of‑pocket correction fee after the company’s booking error, indicating negative perceived value in that case.
Reviewers reported negative user experiences: trips that did not work out and frustration with resolving issues through the company.
No reviews addressed the tangible quality of a product or packaged service; there is insufficient data to assess product-level quality.
One reviewer reported no response for approximately five months across website and phone channels, forcing airline intervention to resolve issues.
Both explicit reviewer entries described an overall negative experience and at least one strongly discouraged future use of the company.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Collected.reviews (119) · Trustpilot (8) · Quotes shortened · As of: February 2026
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Nutritional Products International works with product manufacturers worldwide that want to launch new health and wellness products.
That is our expertise.
Whether the company is a start-up or one that has been in business for decades, NPI has the knowledge and experience to guide them from shipping to placing their products onto retail shelves.
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Respectfully,
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Gary Cohen
Business Development Account Representative
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150 Palmetto Park Blvd., Suite 800
Boca Raton, FL 33432
Office: 561-544-0719
gcohen@nutricompany.com
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Nutritional Products International works with product manufacturers worldwide that want to launch new health and wellness products.
That is our expertise.
Whether the company is a start-up or one that has been in business for decades, NPI has the knowledge and experience to guide them from shipping to placing their products onto retail shelves.
As senior account executive for business development for NPI, I work daily with brands that have developed innovative products. But these companies haven’t entered the U.S. market, which is where NPI, a global brand management company based in Boca Raton, FL., comes in.
We make it simple for you by becoming your U.S. headquarters. You don’t have to hire a staff, rent office space, market your brand, find a warehouse, or deal with the Food & Drug Administration.
Through a one-stop, turnkey platform called the “Evolution of Distribution,” NPI gives you all the expertise and services you need to launch your product line here. We import, distribute, and market your product line.
NPI, along with its sister company, InHealth Media, collaboratively work to market your products to consumers and retailers throughout the U.S.
For more information, please reply to this email or contact me at gcohen@nutricompany.com
.
Respectfully,
Kind Regards,
Gary,
Gary Cohen
Business Development Account Representative
Nutritional Products International
150 Palmetto Park Blvd., Suite 800
Boca Raton, FL 33432
Office: 561-544-0719
gcohen@nutricompany.com
Nutritional Products International works with product manufacturers worldwide that want to launch new health and wellness products.
That is our expertise.
Whether the company is a start-up or one that has been in business for decades, NPI has the knowledge and experience to guide them from shipping to placing their products onto retail shelves.
As senior account executive for business development for NPI, I work daily with brands that have developed innovative products. But these companies haven’t entered the U.S. market, which is where NPI, a global brand management company based in Boca Raton, FL., comes in.
We make it simple for you by becoming your U.S. headquarters. You don’t have to hire a staff, rent office space, market your brand, find a warehouse, or deal with the Food & Drug Administration.
Through a one-stop, turnkey platform called the “Evolution of Distribution,” NPI gives you all the expertise and services you need to launch your product line here. We import, distribute, and market your product line.
NPI, along with its sister company, InHealth Media, collaboratively work to market your products to consumers and retailers throughout the U.S.
For more information, please reply to this email or contact me at gcohen@nutricompany.com
.
Respectfully,
Kind Regards,
Gary,
Gary Cohen
Business Development Account Representative
Nutritional Products International
150 Palmetto Park Blvd., Suite 800
Boca Raton, FL 33432
Office: 561-544-0719
gcohen@nutricompany.com
Terrible service. If the transfer did not connect - it's not their problem - you are on you own. They just tell y...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
City Travel is a travel booking provider that handles reservations and ticketing for trips and flights. This profile aggregates customer feedback and submitted messages about the company, which can include verified traveler reports and unrelated marketing submissions. When researching City Travel, look for transaction details (booking reference, travel dates) and official contact channels to verify claims.