Zachys (1 reviews)

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Reviews, complaints and customer experiences
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Overall
7.6

Zachys

Many people enjoy alcoholic beverages. One such alcoholic beverage is wine. With many types, flavours and vintages to choose from, there is a wine for everyone’s taste. What wine do you enjoy? Do you enjoy a sweet rose? Or do you prefer a drier wine like a pinotage or merlot? It has never been easier to purchase your favourite wine from an online shop. One such online shop that you might have come across is Zachys. Real-world people have shared their experiences and insights when buying from this company of their products, policies, processes, and procedures to help would-be shoppers with more information. By reading those customer reviews on peer review platforms such as Collected Reviews, customers can make better-informed decisions.

About Zachys:
Zachys was founded in 1944. This company operates as an online wine shop for the buying, collecting and consigning of fine wines. Zachys has offices located in Westchester, New York, United States.

Products and Services of Zachys:
Zachys’ online shop offers wines and wine products, with products listed in categories of country, region, varietal, type, future arrival, appellation, vintage, volume, price, score filter, and on sale. Wines are available in a variety of types including red, white, liquor, sparkling, rose, sweet, sparkling rose, accessory, kosher, and liqueur. Customers can also select their wine according to a specific vintage, which are available from 2003 to 2020.

Customers can make payment on Zachys online shop with credit cards from American Express, Diner’s Club, Discover, MasterCard, and Visa.

This company provides customers with a choice of 3 levels of shipping speeds to choose from the company’s online shop. Shipping is charged at a fixed rate and is automatically added to the orders’ totals in the checkout process. Ground service delivery usually takes 2 to 10 business days to be delivered; 2nd day air delivery usually takes 2 business days; and next day air delivery usually takes 1 business day to be delivered. All orders carry a processing time of 3 to 5 business days.

Zachys operates a 90-day returns policy. To begin the returns process, customers must contact the company’s customer service department to obtain returns shipping information and authorization. Returns shipping is for the responsibility of the customer. Refunds are paid out on receipt of the returned items reaching the company’s facilities.

Compliments, Complaints and Tips of Zachys:
Have you bought any items from Zachys before? What did you think of their online shop? Did their online shop offer your preferred method of payment? Did your order arrive on time and in good condition? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.

Reviews, complaints and customer experiences

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Zachys - All reviews
  • Penelope
    23-11-2021

    Wine


    This company is a scam! My husband and I ordered their wine of the month for $650. We were supposed to receive our box on November 8th, but it never arrived. I called and texted my client rep with no response. Finally after three days I got a voice message and sent an email as well as calling and speaking to another employee at the company who told me they would call me back that day and never did. I then sent an email to the customer service email this morning and still no response. I called again today, spoke to another employee who said they would call me back in 5 minutes and once again no one called me back!
    I am a very patient person by nature but this has been going on for a week now. I have never experienced anything like this in my life, being left to worry about whether or not our money is safe in their system. This has been a nightmare for me! I would not recommend anyone order from them and if you do, definitely not for anything more than $129! Anything above that is a risk as they apparently can't be trusted. BUYER BEWARE!!!

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    Overall
    7.5
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