Reviews Analyzed
6
We Collect & Analyze Reviews
Museum Replicas
Experiences & Reviews
Museum Replicas is a specialty retailer focused on historical replica weapons, armor, and period costumes for collectors, reenactors, and costume shoppers. The company is commonly researched by consumers comparing replica swords, helmets, armor, and themed clothing across online catalogs and marketplace listings. People reading reviews typically look for product authenticity, build quality, delivery reliability, and customer service responsiveness.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
17d
Overall Rating
2.4
Our Analysis
🎯
Service quality
Several reviews report long delays and unfulfilled backorders; a few customers praise quick service and customization, producing a negative service trend.
Share of mentions
Weak
20%
💰
Value for money
Some buyers cite low prices and good value, but multiple complaints about paying for backordered items or receiving poor returns undermine perceived value.
Share of mentions
Weak
13%
⚡
User experience
Website ordering, login and checkout issues and billing for backordered items are repeatedly mentioned; a minority praise a smooth shopping experience.
Share of mentions
Weak
17%
🔧
Product quality
Product reports are mixed: several customers praise sword blades and costumes, while others report poor liners, loose grips, or receiving low-quality items.
Share of mentions
Mixed
13%
📞
Communication
Many reviews describe vague or slow responses about order status; a small number note helpful customer-care interactions for custom orders.
Share of mentions
Weak
17%
⭐
Overall experience
Overall impressions are divided: a few strong positive shopping experiences exist, but multiple reports of delays, returns issues, and poor support dominate.
Share of mentions
Weak
20%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 6 verified reviews (November 2021 – October 2025).
Customized medieval sword
"First-class swords at rock bottom prices and excellent customer service that is keen on details are what they offered. From their website, I was captivated by the create your sword service. I knew I had gotten a perfect gift for my dad who has unexplainable love with medieval swords. I wanted a specific design that I explained to the customer care person who assured me I would get nothing less but what I had requested. After a few weeks of waiting, the delivery arrived. I was elated to see the beautiful package and couldn't wait to see what was inside. What I saw was more than what I expected. They did an impeccable job. "
Harry Jones
Collected.reviews
Nov 17, 2021
Featured for: Positive custom order example
Don't order back orders or "special orders".
"Don't order back orders or "specials orders". I ordered the Guinegate sword back in February 8, 2023 with 2 Sizzle payments and later in February. I m..."
Kevin Lutz
Trustpilot
Oct 01, 2025
Featured for: Backorder and mixed quality
Company sent me an expensive piece of…
"Company sent me an expensive piece of junk which they refuse to honor the return...This after stringing me on for almost a whole month saying they wer..."
daniel PATERNOSTER
Trustpilot
Oct 01, 2025
Featured for: Return refused and service complaint
Their website is always having problems …
"Their website is always having problems either with applying shipping discounts or just logging in. Advertised merchandise is often on back order whic..."
Gerad Flynn
Trustpilot
Oct 01, 2025
Featured for: Website and billing issues
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 6 reviews
All Customer Reviews
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
David LeMay
trustpilot.com
Oct 01, 2025
Still waiting on the product 6 months…
Still waiting on the product 6 months later. Messages basically only say "we're still working on the order". If you are THAT far backlogge...
K
Kevin Lutz
trustpilot.com
Oct 01, 2025
Don't order back orders or "special orders".
Don't order back orders or "specials orders". I ordered the Guinegate sword back in February 8, 2023 with 2 Sizzle payments and later in February. I m...
d
daniel PATERNOSTER
trustpilot.com
Oct 01, 2025
Company sent me an expensive piece of…
Company sent me an expensive piece of junk which they refuse to honor the return...This after stringing me on for almost a whole month saying they wer...
G
Gerad Flynn
trustpilot.com
Oct 01, 2025
Their website is always having problems …
Their website is always having problems either with applying shipping discounts or just logging in. Advertised merchandise is often on back order whic...
C
Carolynn Gardiner
trustpilot.com
Oct 01, 2025
Best Website For Renaissance Festival Costume & Steampunk Clothing
This website was suggested by my friend when I was looking for renaissance costumes for New York RenFaire 2014. I loved their qu...
H
Harry Jones
Collected.reviews
Nov 17, 2021
Customized medieval sword
First-class swords at rock bottom prices and excellent customer service that is keen on details are what they offered. From their website, I was captivated by the create your sword service. I knew I had gotten a perfect gift for my dad who has unexplainable love with medieval swords. I wanted a specific design that I explained to the customer care person who assured me I would get nothing less but what I had requested. After a few weeks of waiting, the delivery arrived. I was elated to see the beautiful package and couldn't wait to see what was inside. What I saw was more than what I expected. They did an impeccable job.
Conclusion
Reviews show a clear split: some customers report good-quality swords, costumes, and attentive custom-order service. However, multiple recent reviews describe long backorder waits, billing for items not shipped, and slow or unhelpful communication. Product reports are mixed—several buyers praise blades and costumes while others cite poor liners or parts needing repair. Prospective buyers should verify stock status, review return and backorder policies, and use tracked payment methods when placing larger or special-order purchases.